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Reviews of Jin Jiang Tower

161 Changle Road, Huangpu, 200020 Shanghai, China

#187 of 802 hotels in Shanghai

Guests' Choice

Review score

Based on 451 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    7.4

  • Value for money

    7

  • Free WiFi

    6.9

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Showing 1 - 75

  • Reviewed: 29 April 2018

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    second night I stayed, I was charged more for a smaller room that was very out dated and dirty. Employees were rude and not helpful.

    First night I stayed room was excellent

    Stayed in April 2018

  • Reviewed: 28 April 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The bath curtain was stained, leaving an impression that it had not been washed for sometime. One of the charge points (next to the TV) was not working.

    The bed was always well made. The free parking was certainly useful as my Shanghai friend made extensive use of it in fetching me around.

    Stayed in April 2018

  • Reviewed: 24 April 2018

    • Business trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 1 night

    The hotel is a little bit outdated. Some issues in communicating in English with the Staff. Upon check-in I was not clarified of all the benefits and warnings.

    I stayed in the Business Executive King, nice and spacious room, almost at the same price as the standard room.

    Stayed in April 2018

  • Reviewed: 17 April 2018

    • Leisure trip
    • Family with young children
    • Deluxe Double Room with City View
    • Stayed 8 nights

    When I booked this hotel, I knew this hotel is supposedly a smoke free hotel. But, towards the end of our stay, one hotel guest checked into our next room and smoked in the hallway and in the room. The smoke smell came into our room strongly through the air condition unit. It was a very bad experience in the end of our stay. The air condition unit seems not working properly, we couldn't get the room colder. The cleaning lady should not forget to put an extra roll of the toilet paper in the restroom whenever she cleans the room. I had to call twice to ask for the toilet paper.

    location and friendly staffs. This was the first time we stayed at this hotel, we got free upgraded to a higher floor room with good city view.

    Stayed in April 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 3 nights

    The only two stations in English were CNN and BBC and if you are at all likely to be jet lagged and up in the middle of the night with nothing else to do, this could be hell. Either don't stay here if that's a problem for you or bring something downloaded because you won't be able to get to Netflix or a number of other things you might be used to due to the Great Firewall of China.

    The hotel is in an excellent location. Literally right outside the Middle Huaihai Road station on line 13. Very easy to get to and to other places from. Excellent neighborhood. Great location. Very clear and comfortable.

    Stayed in April 2018

  • Reviewed: 24 March 2018

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is NOT smoke-free as advertised. It was like living in a smoke shop. It was horrible. Like they piped heavy cigarette smoke into the rooms.

    Great location

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The room smelt a little like smoke but was a non- smoking room. The TV was on a swivel and that became frustrating at times.

    The beds were comfortable. An important quality for Chinese beds. A great location walking distance to the metro. Helpful staff at the taxi stand.

    Stayed in March 2018

  • Reviewed: 10 March 2018

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    I’ve stayed here many times. Very good location, convenient, everything works well and is fine. Right next to the metro, and c. 30 minutes to Hongqiao airport by taxi, depending on traffic. Very good small Japanese restaurant over the road, and a couple of Hong Kong places round the corner.

    Stayed in March 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    If you need ice, you have to call the front desk and wait for there delivery. Also when I called for the front desk asking for an extra blanket, they transfer me three times before someone told me the blanket will be brought to my room.

    I liked the big entrance that the hotel has, there is a metro station just across the street.

    Stayed in January 2018

  • Reviewed: 15 January 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit outdated, bathroom needed renovation. Bathroom and bedroom separated by glass window with only sheer curtain. Although room and hotel were non-smoking, like in many places in China people smoke anyway so bedroom smelled of cigarette. Breakfast was a bit pricey and although buffet had lots of options the quality was subpar for a 5 star hotel.

    OK for short stay. Location was great, not far from French concession and right next to metro station. View from top floor was stunning. Bedroom size was decent and room was fairly comfortable.

    Stayed in January 2018

  • Reviewed: 1 December 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Bathroom is old, average cleanliness, on arrival staff couldnt find the booking.com reservation and caused a fuss for about 30 mins. We showed them all the confirmation numbers and said we were willing to pay whatever as we were tired after we had been trekking on the mountains for 2 days. The manager was still very abrupt and non accommodating and they weren't even willing to let us use their phone to ring customer services in the UK. In the end I had to sort it by email and wake up early the next day to show the staff the email responses. All in all - looks like a 5 star from a far, the service is worse than the hotels we had in the rural areas of China

    Did not feel like a 5 star

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 11 nights
    • Submitted via mobile

    My room was not redone. It was very old & dirty. Workout room was poor. The restaurant was very expensive for breakfast with poor service. The room service was worse.

    Stayed in October 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    May be when people make reservations , you should said that needed swimming cap , because I have to buy for all my familiy

    The facilities to use the subway , and walking around the hotel

    Stayed in July 2017

  • Reviewed: 17 May 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 2 nights

    The wifi is free but oscillates way too much to be able to get any reasonable work done. Location is good, but could be better.

    Great breakfast, location, gym, room. And a great view from the room.

    Stayed in May 2017

  • Reviewed: 5 May 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    The place looks a bit 'tired'.

    Ok place to stay for one night on business. Did not try any of the facilities. Breakfast was a bit pricey, but extensive Chinese and Western.

    Stayed in May 2017

  • Reviewed: 3 May 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights

    bathroom is very bad. The drain is clogged up. The sink was stucked and water didn't go down. This time, receptionist were not very kind.

    Convenient location. Just a minute from Tube station.

    Stayed in May 2017

  • Reviewed: 24 April 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights

    Several huge cockroaches in 2 of the rooms, changed room, 1st alternative given was a smoking room (although no smoking was requested), finally 3rd room was ok. Price discussions upon arrival, very long check in process.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 1 night
    • Submitted via mobile

    This was a great and comfortable stay for a relatively low price. Staff was helpful and room was clean and well-equipped. Location is very convenient just on the other side from Line 13 Middle Huahai Rd. Nice restaurants and bars surround the area.

    Stayed in April 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 3 nights

    Only a relatively minor issue but the bath in my room with shower over bath is annoying if not dangerous

    A very good quality hotel in a great location. Excellent shopping both boutique and department store nearby. Also some great restaurants -e.g, The Jade Garden only 10 minutes walk from hotel on Maoming Road. Excellent tailors also available on Maoming Road

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The bathrooms's a bit cramped and the shower a bit easy to wet the towels with. Inter room noise can be a bit intrusive depending upon how enthusiastic they are!

    Staff helpful, great choice at breakfast. There's a new metro station on line 13 directly outside the hotel. Very convenient for the airport.

    Stayed in March 2017

  • Reviewed: 18 March 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom had left overs from Previous visitors. The room was not vacuum cleaned . The air condition had problem to keep the temp.

    The room was quite big - comfort Bed - location is good for business / shopping . Metro line is close by!

    Stayed in March 2017

  • Reviewed: 8 March 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    Wifi is extremely slow. Checking in/out is slow.

    Comfortable stay in the middle of the city. Spacious and clean room. Large bathroom with bathtub

    Stayed in February 2017

  • Reviewed: 2 March 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Wifi is extremely slow. Check-in/out took quite some time as there're not enough staff.

    Room is spacious, clean and comfortable. Location is very good.

    Stayed in February 2017

  • Reviewed: 26 January 2017

    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is too old, facilities almost 20years ago. Especially the restroom, faucets, old.... But the staffs here is very warm,friendly. Good hotel. If they can renovate it would be fantastic.

    The bed is soft, its very convenient to shopping,eating,to take subway to anywhere.

    Stayed in January 2017

  • Reviewed: 22 November 2016

    • Business trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Cleaners: carpet in the rooms (1019 + 1020) has many spots !! ; rooms viewing to houses and the kitchen of the hotel (almost all time there smell of cooking, thus you will not open windows !!) Facilities: are "worn" and old! location: not good comparing to "Nanjing" road

    nearst of the shooping street but not comparing to "Nanjing" road!

    Stayed in November 2016

  • Reviewed: 22 October 2016

    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room with City View
    • Stayed 3 nights

    Iron did not work. Pillows not very comfortable (but I could have asked for the pillow menu and I didn't).

    Friendly service, clean room, close to metro and local tourist attractions.

    Stayed in October 2016

  • Reviewed: 4 October 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel charged me deposit of 4000 RMB on the 19 the of September , IN ADDITION to charging me for for true hotel room for 3 nights ( just above 2500 RMB). And I still don't have my 4000 RMB deposit back - it's October 4th today!!

    Location

    Stayed in September 2016

  • Reviewed: 25 September 2016

    • Business trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing not to like but the 40th floor could be warmer, friendlier and more welcoming to match Western standards.

    Efficiency of operation was noticeable.

    Stayed in September 2016

  • Reviewed: 21 September 2016

    • Business trip
    • Couple
    • Deluxe Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Facilities are old or getting old. You can hear your neighbour talking. Impatience when asking for some guidance. Arrogance.This may be regarded as extra service here. Loud noise during mid-night. Can hardly sleep.

    Location is good.

    Stayed in September 2016

  • Reviewed: 31 May 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Lovely area close to everything from food, bars and shopping

    Stayed in May 2018

  • Reviewed: 7 April 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms have a funny smell.

    Good location in city center.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night

    The building is very nice and well located but the facilities are coming down in a cleaning way

    Stayed in March 2018

  • Reviewed: 28 March 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Stains everywhere, broken shower, rotting wood in bathroom.

    Location and price was great.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Solo traveller
    • Digital Deluxe King Size Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Dirty carpets Shower not working Tap leaking Towel dirty No charging points near bed

    Stayed in March 2018

  • Reviewed: 12 March 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is too soft to sleep well. Room facility is old and has some smell.

    Location is good and convenient to Huaihai Rd.

    Stayed in March 2018

  • Reviewed: 23 February 2018

    • Leisure trip
    • Couple
    • Digital Deluxe King Size Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Comfy bed!

    Stayed in February 2018

  • Reviewed: 6 February 2018

    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    bathroom wall moldy and toilet block

    location

    Stayed in February 2018

  • Reviewed: 5 February 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Cold aluminium windows

    We slept in late and the maid worked around it

    Stayed in February 2018

  • Reviewed: 13 January 2018

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 3 nights

    Breakfast is not included. The extra service charge is not explicitly specified during the booking.

    Good location and decent room comfort.

    Stayed in January 2018

  • Reviewed: 30 December 2017

    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night

    a little bit dirty carpet.

    Very central location, near shopping centres. Highly recommended. Shops in the hotel are very good.

    Stayed in December 2017

  • Reviewed: 11 December 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Have tobaco smell in the room

    Vary good location

    Stayed in December 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfriendly unhelpful staff - very old facilities

    Stayed in November 2017

  • Reviewed: 2 November 2017

    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We prefer Muslim food

    Stayed in November 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    been this hotel several times, the panarama lift never open.

    The location is good, very convinent.

    Stayed in October 2017

  • Reviewed: 15 October 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    WiFi not stable

    Toilet good. Welcome fruit

    Stayed in October 2017

  • Reviewed: 12 September 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 9 nights

    Wifi speed wasn't the best, especially during the evening. Cannot access google or gmail.

    Rooms were nice. Spacious and comfortable bed.

    Stayed in September 2017

  • Reviewed: 6 August 2017

    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    can't think of anything

    Location, Location ,Location

    Stayed in July 2017

  • Reviewed: 18 July 2017

    • Business trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 2 nights

    nice big room comfortable

    Stayed in July 2017

  • Reviewed: 23 June 2017

    • Business trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Unhelpful staff, cracked shower ceilings, dirty sink, unable to connect to wifi

    The bed is comfy, the room is spacious

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms a bit old, service not great

    Well located

    Stayed in June 2017

  • Reviewed: 21 May 2017

    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Everything good!

    Stayed in April 2017

  • Reviewed: 27 April 2017

    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi in restaurant does not work at all. Receptionist talk to the company only

    Location

    Stayed in April 2017

  • Reviewed: 11 April 2017

    • Leisure trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 2 nights

    Lack of sufficient quality English speaking TV stations.

    Very comfortable bed. Room size is good. Bathroom excellent. Breakfast good.

    Stayed in April 2017

  • Reviewed: 27 March 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    internet does not work...very bad.

    Stayed in March 2017

  • Reviewed: 17 March 2017

    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Good location

    Stayed in March 2017

  • Reviewed: 5 January 2017

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    n/a

    Excellent location. Great WiFi and breakfast.

    Stayed in December 2016

  • Reviewed: 3 January 2017

    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No breakfast included

    Location and cleanliness

    Stayed in January 2017

  • Reviewed: 12 December 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights

    The price of a pint of heineken €16. food overall pricey

    Staff

    Stayed in December 2016

  • Reviewed: 7 November 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Booking price and real price was quite some different (>22% higher when paying)

    Stayed in November 2016

  • Reviewed: 29 October 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Value for money

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with City View
    • Stayed 3 nights

    The prices in restaurants and room service are high.

    The service was excellent.

    Stayed in September 2016

  • Reviewed: 28 September 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights

    also the breakfast is terrible

    Stayed in September 2016

  • Reviewed: 3 September 2016

    • Business trip
    • Solo traveller
    • Business Executive King Room
    • Stayed 9 nights
    • Submitted via mobile

    The executive business room was the normal king size with breakfast.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Provide transportation to the airport

    Location close to my relative

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    No vegetarian food in breakfast

    Stayed in August 2016

  • Reviewed: 13 August 2016

    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The front desk seems little arrogant. It seems they do favour.

    Location is good. Metro stations , shopping market all walking distance.

    Stayed in July 2016

  • Reviewed: 11 August 2016

    • Leisure trip
    • Family with older children
    • Superior Twin Room
    • Stayed 1 night

    quite old facilities TV quality quite poor Not worthy for 5 star hotel

    great location

    Stayed in August 2016

  • Reviewed: 2 July 2016

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not a lot to not like

    Great location friendly staff good clean hotel

    Stayed in June 2016

  • Reviewed: 26 June 2016

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms clean

    Stayed in June 2016

  • Reviewed: 21 June 2016

    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    mattress too old. No Management and service training. It is listed as a 5 stars hotel but don't expect too much.

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 April 2016

    • Business trip
    • Solo traveller

    Noisy cleaning staff - yelling at each other and banging doors from 9am.

    Lovely hotel apart from the cleaning staff. All other staff members friendly and helpful.

  • Reviewed: 29 March 2016

    • Leisure trip
    • Solo traveller

    poor maintenance poor cleanliness of pool and gym old bathroom facilities not 5 star details in the room

    good location good view from the high floors (that's why I went there)

  • Reviewed: 18 November 2015

    • Business trip
    • Solo traveller

    The Club Lounge was appalling and I only attended on one evening as the drinks were not served properly (warm beer) and the food was stale. The selection of TV channels was not good enough.

    I liked the location very much and breakfast was OK.

  • Reviewed: 12 November 2015

    • Leisure trip
    • Group

    Location is not good - far away from metro station. Personel wasn't very responsive and helpful, guys at the reception looked like they didn't want to even listen to you. They also need to change towels, they're clean every day but look like heavily used already, too many washings.

    Breakfast is good, good choice of asian and european cuisine. Comfortable bed, cleaning every day.

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