Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Kempinski Hotel Shenyang

No. 109 Qing Nian Street, Shenhe, 110014 Shenyang, China

#10 of 61 hotels in Shenyang

Guests' Choice

Review score

Based on 238 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8

  • Comfort

    8

  • Location

    8.6

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.5

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 47

  • Reviewed: 14 September 2018

    7.1
    Convenient place, nice room but dark is not my prefer
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 3 nights

    Rooms lighting

    Breakfast - overall many choices of vegetables which I like, healthy; tea options more than normal, so far, not too bad, but local food dumplings not good at all; Room - overall good & modern, but the lighting is a bit dark, old school; bath tub excellent, long enough to lay down for bathing;

    Stayed in September 2018

  • Reviewed: 16 April 2018

    6.3
    OK for a weekend stay!
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is a bit rundown and needs a makeover here and there. The outside parking lot (hopefully a temporary solution) is very dirty and bumpy (but at least for free), the room is OK but needs some repair here and there (we could not properly close an air vent facing the Main Street, very noisy), in the morning there was a lot of water coming from the ceiling in the bathroom, breakfast buffet was not up to our expectations

    Price was extremely good and overcompensated the weaknesses, the location is good, room with a nice view, friendly staff

    Stayed in April 2018

  • Reviewed: 27 March 2018

    6.3
    Overall good for the price and convenient location.
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights

    Hotel is a little old and out-dated. Sometimes there was smoking smell in the elevator. My room also had smoking smell when I just stepped in even though it was supposed to be a non-smoking room. I had stayed for 4 nights and I used the same soap bar which was pretty small every day during my stay. They should supply at least one more soap.

    The location is so convenient, close to the subway. The bed is comfortable too. The view for my room is great.

    Stayed in March 2018

  • Reviewed: 18 March 2018

    9.6
    Had a great stay
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    Everything was what you would want from a hotel it was just great If anybody want a really enjoyable stay I would recommend this hotel

    Had a great Stay at the Hotel the Staff were very helpful would highly recommend this hotel

    Stayed in March 2018

  • Reviewed: 4 March 2018

    10
    Excellent!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    I thing more shopping Amenities! Also, a room service food type restaurant!

    For the price of what we get in the US this was a great deal and the breakfast that was included exceeded my expectations!

    Stayed in February 2018

  • Reviewed: 18 September 2017

    9.2
    Nice hotel. Will stay there again if I go Shenyang.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 6 nights

    There is no Bar in hotel - only German beer restaurant, which is pricey but good, so cannot say I don't like it. There was horrible sewage smell leaking probably through ventilation system from nearby "lake", but didn't affect room - just a corridor. A SPA facilities are not really functioning - ladies section has no Jacuzzi, men section sauna seems to be permanently "under cleaning".

    Almost everything.

    Stayed in September 2017

  • Reviewed: 14 May 2017

    9.6
    Very classy hotel in an excellent location with wonderful breakfast!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    Of course, the food in the German Beer Hall and the entryway tea salon could have been cheaper! But, at a luxury place, the prices make sense. It is fun to have a German beer hall in the basement. We had a nice tea meeting in the lobby with our friends, so good that the spot is there even if it is a bit pricey.

    Breakfast was amazing at this hotel! Also the pool and sauna very nice - a special bonus after our long days of walking through Shenyang. The hotel is right in front of a subway station - a great thing since traffic is busy in Shenyang and the subway can get you around fast! Breakfast has excellent offerings both Western and Chinese style. The best bread I had in Shenyang!

    Stayed in May 2017

  • Reviewed: 13 May 2017

    8.3
    Large room and good breakfast!
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Shower is inconvenient due to fixed. No air condition in room and a male staff came to fix without female staff accompany!

    Room is clean and large. Breakfast with fresh juice and congee is hot with salted eggs.

    Stayed in May 2017

  • Reviewed: 30 April 2017

    6.3
    overpriced compared with the offer
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    the breakfast, from the staff, pointing to you any table but not that free which you would like, to the average offer and quality of food. If you read any mention abut "balcony" in booking.com, forget about it, is no balcony in any room. Room cleanness, subject to comment. Maybe once upon the time was a great hotel...

    The Philippines Band in Paulaner Restaurant.

    Stayed in April 2017

  • Reviewed: 3 March 2017

    5.0
    Old and dirty hotel
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Extremely old room with with outdated equipment. First time in a five star hotel that require me to use a travel adapter -_- The breakfast was terrible and in fact one of the worse I ever seen. Hotel also require upfront deposit of 1300rmb which was a lot compare to Hilton which only require 300rmb

    I only like the service provided by the staff. I would have checked out if not for the extremely kind and professional assistance render by hotel staff.

    Stayed in March 2017

  • Reviewed: 12 January 2017

    7.1
    Not as good as expected
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Slow WIFI, always has interruption every minute. Me and my colleague next door had the same problem. Complained to hotel manager, he kept emphasizing "other guest has no such problem", but couldn't solve it. Avoid this hotel if need a good Wifi to work. In the middle of nowhere. No shop or restaurant nearby.

    Upgraded to a suite. Very nice room and bathroom.

    Stayed in January 2017

  • Reviewed: 26 June 2018

    10
    Good for business stay
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Clean room, great staff, on subway stop, and good location.

    Stayed in June 2018

  • Reviewed: 22 May 2018

    7.9
    Breakfast is varied
    • Business trip
    • Group
    • Business Double Room
    • Stayed 3 nights

    Wi-Fi is rather dead than alive

    Breakfast is varied

    Stayed in May 2018

  • Reviewed: 23 March 2018

    10
    Oasis in Shenyang, China
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The staff were amazingly efficient and helpful.

    Stayed in March 2018

  • Reviewed: 17 February 2018

    10
    Paulener beer haus
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Paulener beer haus

    Stayed in February 2018

  • Reviewed: 11 February 2018

    10
    One of the best hotels in Shenyang with best views and services
    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful views to lake, spacious rooms, great staff and services

    Stayed in February 2018

  • Reviewed: 26 November 2017

    10
    Great place to take a rest after a long flight.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great place to take a rest after a long flight. Delicious breakfast with many dishes to pick up.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    7.1
    Good , hard to comunecate , limmted english capability
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Staff cant speak or understand baisec english

    The aera around the hotel for walking

    Stayed in October 2017

  • Reviewed: 30 September 2017

    7.5
    The Hotel is very nice like 20 years before.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Hotel is very nice like 20 years before. For a actual 5 star hotel it should be renovated soon.

    Stayed in September 2017

  • Reviewed: 27 September 2017

    4.6
    Location
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No where near the starndard of a 5 star hotel.

    Location

    Stayed in September 2017

  • Reviewed: 13 August 2017

    7.5
    Old school
    • Business trip
    • Group
    • Superior King Room
    • Stayed 1 night

    Old facilities

    Old school, but good service

    Stayed in July 2017

  • Reviewed: 26 June 2017

    8.8
    Good Business Hotel
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    Nothing

    Good Breakfast starting from 6 am location next to Metro Stn.

    Stayed in June 2017

  • Reviewed: 28 May 2017

    10
    Breakfast was luxurious.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Breakfast was luxurious...many items. Room was also very royal, very clean and tidy.

    Stayed in May 2017

  • Reviewed: 22 May 2017

    6.3
    It's ok but not kempinski standard
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel , need full renovation

    It's ok but not kempinski standard

    Stayed in May 2017

  • Reviewed: 21 April 2017

    8.8
    Good teams
    • Business trip
    • Solo traveller
    • Special Offer - Deluxe Double or Twin Room( Airport Transportation Package)
    • Stayed 2 nights
    • Submitted via mobile

    Shower

    Good teams

    Stayed in April 2017

  • Reviewed: 16 February 2017

    9.2
    Wonderful location for exciting visit
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room furnishing looked a bit in need of refurbishing

    The staff spoke excellent English n very helpful arranging for transport

    Stayed in February 2017

  • Reviewed: 21 January 2017

    10
    Location
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Won't be fair to critizice anything

    Location

    Stayed in January 2017

  • Reviewed: 25 December 2016

    8.8
    Great hotel
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    Very helpful and friendly staff. Rooms and bed comfortable, good location in center.

    Stayed in December 2016

  • Reviewed: 23 December 2016

    10
    Amazing breakfast and swimming pool
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast and swimming pool

    Stayed in November 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 21 November 2015

    8.8
    Staff is great, food is great, the location is excellent
    • Business trip
    • Solo traveller

    The rooms need upgrading. The room I stayed has too much furniture which allows little space to move around. The window is small and the shower is noisy.

    Staff is great, food is great, the location is excellent

  • Reviewed: 22 October 2015

    10
    Very friendly staff and the quality of the room was...
    • Leisure trip
    • Solo traveller

    Not really anything I can think of as my stay was exceptional. Was worth the cost of the hotel room. You could not beat the breakfast nor the atmosphere of the breakfast facility.

    Very friendly staff and the quality of the room was outstanding. The cash exchange rate at the front desk matched the current exchange rate, thus the hotel didn't really try and gouge you like at the airport. Wireless Wifi was always quick and easily accessible. Great location as it was near a park with a lake and shopping was within a 25 minute walk. Breakfast was outstanding. Was treated like royalty by the staff.

  • Reviewed: 9 September 2015

    5.8
    good breakfast
    • Leisure trip
    • Couple

    -Shower turned hot and cold all the time, room 1027 -english knowledge of staff is not good -30min to check in / 20min to check out -dont know what to do with miles and more card

    good breakfast

  • Reviewed: 24 August 2015

    9.6
    Fast, efficient workers at reception.
    • Leisure trip
    • Couple

    Fast, efficient workers at reception. We got a free upgrade of room category because our category was overbooked. Great views of the nearby lakes and of the TV tower.

  • Reviewed: 12 August 2015

    7.5
    Biggest issue was the detail on cleanliness.
    • Leisure trip
    • Couple

    Biggest issue was the detail on cleanliness. Almost couldn't see out the windows. Fabulous beyond the call of duty assistance from Corin. Too far away from everything Needed a taxi the minute we stepped out the door

  • Reviewed: 31 July 2015

    9.6
    The location was not bad despite being located at a cross rd.
    • Business trip
    • Solo traveller

    nothing.

    The location was not bad despite being located at a cross rd. Great staff and room was wonderful. Big,clean and well maintained. Had a very good experience.

  • Reviewed: 11 June 2015

    7.9
    Paulaner Brauhaus - the German beer restaurant - is...
    • Leisure trip
    • Couple

    Paulaner Brauhaus - the German beer restaurant - is fantastic. The beer, the environment, and the food are very nice. The fitness centre and the swimming pool are also wonderful.

  • Reviewed: 24 May 2015

    7.1
    The staff is good, clean, the inhouse german restaurant is...
    • Business trip
    • Solo traveller

    The lobby and corridors are in good condition, but the room was small, poorly constructed and already warned out. Whoever put tiles in the toilet, he probably did it drunk with shanking hands: the titles attachment to the wall reminds a storm in the sea. Did they again use taxi drivers to interior finish the building?

    The staff is good, clean, the inhouse german restaurant is fantastic

  • Reviewed: 26 March 2016

    8.3
    Location
    • Business trip
    • Solo traveller

    Nothing

    Location

  • Reviewed: 24 March 2016

    9.6
    Everything is okay.
    • Business trip
    • Solo traveller

    Everything is okay.

  • Reviewed: 8 March 2016

    7.1
    Good food and beer at Paulaner Beer House.
    • Business trip
    • Solo traveller

    Rooms are a bit dated. And heater is too hot.

    Good food and beer at Paulaner Beer House.

  • Reviewed: 29 February 2016

    5.4
    Minibar, room cold.
    • Business trip
    • Couple

    Minibar, room cold. Service at the desk bad

  • Reviewed: 30 November 2015

    10
    Services was good enough
    • Business trip
    • Group

    Nothing to say

    Services was good enough We shall stay again in same property again.

  • Reviewed: 7 November 2015

    7.5
    The helpfulness of staff this hotel has a Great atmosphere...
    • Business trip
    • Solo traveller

    The helpfulness of staff this hotel has a Great atmosphere staff are exceptional service personified. I hope to see you afsin

  • Reviewed: 7 July 2015

    9.2
    Staff very friendly and helpful
    • Business trip
    • Couple

    executive lounge share with bar

    Staff very friendly and helpful

  • Reviewed: 23 June 2015

    5.0
    Brewery restaurant
    • Business trip
    • Solo traveller

    Facility like pool was closed for a month

    Brewery restaurant

  • Reviewed: 25 May 2015

    7.1
    Comfortable, clean.
    • Business trip
    • Solo traveller

    Location in the description is wrong, not even close to city centre. Very expensive minibar.

    Comfortable, clean...

  • Reviewed: 30 March 2015

    10
    Every thing in the hotel.
    • Business trip
    • Solo traveller

    Nothing.

    Every thing in the hotel.

There are also 20 reviews without text. These impact the overall review score.

Showing 1 - 47

Guests also reviewed these properties: