The studio with river view has the view from the bathroom. The layout of the room is this way. From the pictures it didn't show that the window is in tye bathroom but in the bedroom.

Stayed in August 2025

Great location and great view. The room was stylish and clean.

Stayed in July 2025

Nil

The view ❤️

Stayed in June 2025

Staff were not that helpful.

Excellent location with amazing views of The Bund. Very central location.

Stayed in April 2025

Negative: The only downside was the view from my room. Although the room itself was large, the view was blocked by another building. I’ll definitely be back, and next time I’ll book a room with a better view.

Positive: The location is excellent — right opposite the hotel is The Bund, offering beautiful scenery. The decor has a charming mid-century style, and the staff were all very friendly. The room was spacious, with a large bathroom as well.

Stayed in May 2025

The train station is not particular near and requires 10-15 min walk.

The location is fantastic, just a stone’s throw away from the Bund and faces the beautiful Pearl TV tower. Also within walking distance from the Yu Garden.

Stayed in March 2025

The next Subway station is not close-by.

Great location if you want to have a view over the BUND.

Stayed in October 2024

Check in took me more than one hour really back waited until 5pm and was not given special attention. Pillow tooo flat and soft It’s time to change your bed mattress slopping down Room too small no space to walk haha

I love the view!

Stayed in August 2024

Since they have the name changed and had a major makeover of the lobby. I was kind of disappointed, don’t get me wrong, the new lobby is more grand and beautiful, it is just not the same as the boutique hotel that I stayed. There were some issues of flushing the toilet in my room and the A/C wasn’t working properly in other room.

I used to stay in the hotel every time when I came to Shanghai before pandemic. Great location with the spectacular view of Pu Dong and the Bund. The cross river ferry is literally at your door steps. The decoration is top notch.

Stayed in July 2024

Communication was poor, having booked one month ahead, we were given the ugliest room looking over roof and windows of other building. Messages were ignored, came early and were advised not to wait in lobby, so we purchased extra room to wait for checkin time, then given ugly room, we moved again next day from family studio for 4 pax to a smaller room for 2 pax. We need to pay extra again for extra bed.. very disappointing !!!!

Location is good, quality of hotel is good but poorly maintained.

Stayed in August 2025

Just a couple of employees speak english

Very good location and comfortable rooms at a good price

Stayed in August 2025

Reception staff could be more friendly and helpful. It was difficult to communicate as only a few staff could speak English and the rest seemed unwilling to help because we couldn’t speak Chinese. The metro was a 10-15 minute walk away and the traffic in weekends are bad, The taxi told us to get off 600 meters before the hotel as there was a 20 minute traffic.

Hotel location is good and convenient to walk to the Bund, but it was a busy neighborhood with bad traffic. The room was clean and spacious with fully equipped amenities. House keeping staff was so nice and accommodating even though we were only able to speak little Chinese.

Stayed in August 2025

Didn’t have facilities like a 5 star hotel, bathroom was old, shower water spayed and leaked onto the bathroom floor. Breakfast was poor.

Location

Stayed in July 2025

Nothing.

They are so kind & helpful. Always smile and welcome. The room service was as expected and cleaning team was very helpful and friendly.

Stayed in July 2025

It has been an awful experience. Based on what is mentioned on Booking this "hotel" is definitively not a 5 star hotel. It is more a 3 star "hostel". Personnel not nice and helpful. No spaces in the small lobby. No safelock in the room. No room service. A terrible breakfast similar to a fourth-rate canteen. Last but not least a terrible laundy service! What to say more? The only good thing is the location which is very close to the famous Shanghai Bund. Nothing else. Furthermore the price for a so-called "suite" is 300 euros per night for a dirty and small room with a very uncomfortable bed and a noisy air conditioned system. No international TV channels. A real mockery. I won't never come back to this place that ruined my four days in the wonderful Shanghai.

Nothing at all!

Stayed in June 2025

One of the women who checked us in was not very pleasant . The few times I needed something from the front desk, it felt like I was bothering her and an inconvenience. Responded very rudely when I let her know our kettle machine wasn’t working in our room. Door man however, was very helpful and assisted us.

Stayed in May 2025

Most of the staff does not speek English. Definitely not an "International/ Steigenberger atmosphere".

Great location, very well-connected.

Stayed in April 2025

The room was noisy, at midnight I contacted the desk, someone came up said they couldnt hear it and couldnt speak english so were trying to communicate through phone - at 1230 an engineer arrived and couldnt speak any english, I went to desk and got another room but then it was 1am so got hardly any sleep. We also got stuck in the lift for 10 minutes and staff were unhelpful and rude did not apologise. No staff spoke english, no one asked how our stay was, room was not cleaned well. The location is great but the staff let down the hotel.

great location

Stayed in April 2025

Language is a problem is you can’t speak chinese. TV has no international channels. Best was the free self serve laundry

Stayed in April 2025

Poor air conditioning system, temperature unable to go below 25 degrees, was stuffy throughout the stay. Malfunction of hot and cold water system in the bathroom caused much inconvenience during our stay. Staffs were not able to solve the issues.

Good location and convenient facility for self service laundry within the hotel. AI usage of robots for delivery of Meituan and in room necessities.

Stayed in December 2024

The location and the friendly staffs

Stayed in October 2024

The location is perfect and staff r really friendly & helpful

Stayed in October 2024

The toilet didn’t flush properly, so they placed a bin in the bathroom for used toilet paper—a disgusting solution for a five-star hotel. When questioned, they claimed the pipes were too narrow, causing frequent blockages. Additionally, my friend had paid for me to have a river view but I was given a room facing the back of the building. I also paid for a reservation expecting to combine rooms, only to be told it wasn't possible, and that my room was supposedly better, which it clearly wasn’t.

Location.

Stayed in September 2024

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Stayed in September 2025