First of all, Julia - the manager of the Inn, is exceptionally friendly, helpful, and attentive, including her small Team of staff. Julia started reaching out to us well before we arrive in China via first by Whatsapp and then we communicate on WeChat. She arranged someone to pick us up from the Train Station, and later also send us back when we left. Julia also made full arrangement for us for a day trip to the Jade Dragon Snow Mountain, including a Driver and tickets, with not extra charges, and also discounted ticket to The Legend of Romance show. The Inn is very nice - clean, comfortable, and very quiet - BIG room with ensuite with a BIG bathtub. The whole property just make us feel relax and welcoming. It is located about 500m from the Carpark, with lots of restaurants just 20-50m away (ask Julia, she has a good list of suggestion). It is a bit out of the busy area in the Old Town, but that's exactly what we wanted. Best of all, it is behind the Police Station of the Old Town - so probably the safest place around :) Cannot thanks enough for Julia and her Team hospitality - the fantastic tea and fruits served when we reach "home", the chatting sharing of local info (Julia is very informative), and the small menu breakfast with fantastic coffee that's good enough for the start of the day. I have no knowledge of other accommodations in Lijiang Old Town, but if I ever go back Lijiang and Julia is there, I will certainly stay at Artistic Suite again.

Stayed in June 2025

Nothing

Everything from staff to locations to cleaniliness. Staff super helpful, good location, out from the door you can find food and shopping.

Stayed in June 2025

-

I was amazed the moment when we stepped into the room. It was smoke free, extremely clean and spacious! It was a bidet toilet in mine too! Not just the room, the entire front desk, environment etc was super clean and welcoming. The owner, Julia was extremely friendly and helpful during the entire trip. She reached out before the trip to check in about our transport and also helped made suggestions for during the trip. When I fell sick, Julia advised on going to the hospital which turned out to be a wise decision❤️ As I was sick, we had to call off our plans to yulong mountain. Thankfully we booked through the hotel and Julia managed to get majority of the fees refunded (only paid 190Rmb in the end). Can’t imagine having to deal with trip cancellation/all these admin things when I’m sick. Super thankful and appreciative of their help. Value for money and it’s located right in 古城which means easy access to food/shopping as well. Tip: if you’re going there by car, just be aware that cars can’t drive into 古城。 Easily solved by arranging with the owner, Julia and she can arrange for the cyclist/motorcyclist cart to transport our luggages from the nearest pickup point. Would stay again if I’m back to Lijiang 💯 thank you to their entire team including xiao rou and Jeff!

Stayed in May 2025

Spacious, clean and well appointed room in the center of old town. Staff were friendly and Julia really helped us out when we needed it including booking our own private tour and even packed us a breakfast bag. Staying there felt like travelling back in time but with modern conveniences.

Stayed in April 2025

We had a wonderful stay at this charming accommodation in Lijiang Old Town. The place was rustic and beautifully designed, capturing the essence and character of the area perfectly. Its central location made it incredibly convenient to explore the old town on foot, with lots of shops, restaurants, and sights just steps away. Since cars can’t drive into the old town, the host thoughtfully arranged for someone to help bring our luggage in, which made our arrival smooth and stress-free. Every time we returned, we were warmly greeted with a smile, and they often offered us tea or snacks — a small gesture that made us feel truly welcomed and at home. Highly recommend this place for anyone looking for a cozy, authentic experience right in the heart of Lijiang!

Stayed in April 2025

I’m so glad I chose your place – it ended up being a proper lovely stay. You lot really put my mind at ease, especially with the front desk answering all my daft question Everyone there’s an absolute gem! unexperted my veggie brekkies!! tasted proper good too. Honestly felt like I was stopping round a mate’s place rather than some guesthouse. Cheers for everything!"

Stayed in April 2025

The host and hostess was amazing! Julia was very kind and responses very fast to our enquiries. We also enjoyed spending the noon and nights chatting about with her at the lobby while enjoying some Chinese tea

Stayed in March 2025

The hotel exceeded our expectations. The staff were professional and responded to our many needs and endless requests for information and support, including arranging tickets to local events and confirming arrangements for our next stop of our itinerary. We had a wonderful 4 day stay and would recommend this hotel to family and friends.

The breakfast was excellent. It was simple but personally made to order by a pleasant staff person. The food was served hot and fresh. It was included in the cost. The location was amazing. It conveniently located in the heart of the ancient town. With plenty of support with directions and arrangements of transportation. We were picked and dropped off at the train station. The room was spacious, bright, carefully laid out, consistent with old town character yet provided modern amenities. Julia and Jeffrey take a very personal approach to managing their hotel. The reception /customer service staff were exceptional. We were very impressed!

Stayed in March 2025

Located in the old town and minutes away from the market and food street. Room was spacious and comfortable. Special thanks to Julia who was patient to answer my questions via WeChat even before arrival. And thanks for the breakfast that was packed for us due to an early departure.

Stayed in December 2024

The owner was very friendly & helpful

Stayed in December 2024

Good service.

Stayed in December 2024

Nothing comes to mind

Perfect location. Beautiful old building with modern facilities. Special thanks to Julia, who made sure I was taken care of.

Stayed in November 2024

This is my favorite hotel during my stay in Yunnan. It is in the center of the Lijiang Old Town with walking distance to tour around. The town is full of historical views and very stunning. Staff is very helpful and caring, particularly thanks to Julia and 晓晓. They could answer all our questions and give us recommendations for dining and scenery places for photo taking. Room was spacious and well-equipped. We also had special treats due to our wedding anniversary. Thanks Artistic-Suite!

Stayed in October 2024

None

Location was in the middle of the old town.. accessibility was perfect... Staff were most friendliest and always ready to check if you need help and always ready to assist... Room is comfortable and clean... Toilet and Shower immaculate condition... There are thousands of Inns like this in the old town... But I am sure the ladies of the house will win all hearts...

Stayed in October 2024

The property was great, as is the location, but what won me over was the service - from before our stay (answering our queries on recommendations for photography studios), to during our stay (advising us on how to book our cable car rides for our day-trip to Yulong Mountain and preparing a take-away breakfast on our final day as we had to depart early in the morning), and after our stay (assisting with the collection of photos from the recommended photography studio) - I am impressed, and thankful.

Stayed in August 2024

Simply stated, everything. The staff were the most helpful in every way. The property is a classic ancient city home that has been modernized without losing any of its character. They did not oversell. It was everything and more than I expected. I have never given a full 10 until now and I very seldom give properties 9. I highly recommend Artistic Suited.

Stayed in June 2024

So far all are well

Love the ancient design with modern and comfort not at discount.

Stayed in May 2024

A beautiful traditional courtyard guesthouse in the centre of ancient town Lijiang. Best place to explore the city, it is close to everything. Staff is extremely helpful.

Stayed in May 2024

We had a lovely stay in an extremely charming inn. The building was pretty, well located in the old town, yet quiet and the host was extremely hospitable. We loved our stay there!

Stayed in May 2024

Breakfast choices can be more.

Staff are hospitable and nice. They are friendly and approachable. Toilet comes with auto bidet and warm seat (Like Japan toilets) unlike other hotels we stayed in Yunnan during the trip. Room is spacious.

Stayed in April 2024

Sometimes the cleaning staff would be sitting on the only 2 rocking chairs available in the courtyard. Not a huge deal but I would imagine that guests would want to sit there too.

Amazing quaint b&b in the middle of the ancient city of lijiang. Rooms are spacious , clean, and comfortable. I soaked in the bathtub every day! The reception staff is so kind, helpful, and personable. They gave us great recommendations and helped us book various shows and tours. Small touches like fruits and snacks everyday. Highly recommend!

Stayed in December 2023

Within Old town but modern facilities. Very pleasant experiences.

Stayed in May 2025

A bit noisy at night… and from the hotel itself - thin floors, etc. Not terrible but not great for light sleepers!

Great location in old town

Stayed in January 2025

There are no comments available for this review

Stayed in May 2025