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Reviews of Shenzhen Dongmen Metropark Suites Hotel

No. 2088, Dongmen Road, Luohu, 518001 Shenzhen, China

#58 of 309 hotels in Shenzhen

Guests' Choice

Review score

Based on 262 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.7

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    7.6

  • Value for money

    7.8

  • Free WiFi

    6.8

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Showing 1 - 75

  • Reviewed: 5 August 2018

    8.8
    Good price and location.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night

    Felt little bit itchy in the bed, perhaps not very clean. Asked for a non-smoking room but can smell little bit of smoke.

    Good price and location. Big room.

    Stayed in August 2018

  • Reviewed: 5 August 2018

    8.3
    A very convenient located hotel with direct access to the metro.
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 1 night

    1. The decor of the room is old fashion. 2. Went up to the restaurant but it was not open during the afternoon. The lady there was grumpy and dragged her feet as she walked.

    1. The exit A (Shaibu Station) leads to a basement eatery that has an elevator directly to the hotel room accessible only by using the hotel room key. 2. The room is large although the decor is a bit old fashion and woody (see photo). 3. I would probably stay here again.

    Stayed in August 2018

  • Reviewed: 30 July 2018

    9.2
    The service of booking.
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The service of the booking.com

    The service of booking.com is extremely bad. I am still waiting for them to take care of the payment issue. I made this booking last year and i was told that i didnt pay up to now. After i called to the UK, they still hvnt settled the deal for me and i still keep receiving calls from the hotel

    Stayed in July 2018

  • Reviewed: 16 July 2018

    7.9
    Value for money
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 1 night

    The hotel is mainly for Mainlanders and therefore, as one can expect, you could smell cigarette in your room and in the corridor.

    The hotel is conveniently located, just above Shabu MTR Station with a medium sized shopping mall. The basement is a food hall where you can find all the cheap and nice food. A cinema is located at the basement as well. A lift could access to the hotel floor from the basement. Since there are many restaurants and a food court nearby, I did not patron any hotel's restaurant. The hotel is also close to the Dongman shopping district, which is very popular for middle class people.

    Stayed in July 2018

  • Reviewed: 12 July 2018

    6.7
    Generally the facilities are good.
    • Business trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The room is with smoking smell. The desk service was not good and they didn’t call taxi for guests though they said they will.

    Generally the facilities are good. Fair price.

    Stayed in July 2018

  • Reviewed: 4 July 2018

    7.1
    Value for money for room and location....reception counter staffs have poor PR skills
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Staffs at the reception counter are all cold and aloof. All of them like a robot when you you speak to them and when they answered your basic questions...they don’t make you feel welcomed....totally not a single smile from them for 3 nights 4 days I stayed there when I enquired something personally at the counter.....hope the management provide them better training in PR ‘cause they are at frontline meeting guests when the arrive n depart

    Excellent location and the big size of the room.

    Stayed in July 2018

  • Reviewed: 6 May 2018

    7.1
    Good value for money
    • Business trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights

    Maybe a little smelly, I guess the previous occupant had had some spicy food, we couldn't get rid of the smell at all.

    The property matched my expectations: well located, big enough and confortable. A good value for money. They also have the metro station directly under the hotel.

    Stayed in April 2018

  • Reviewed: 22 April 2018

    3.8
    Worse experience in my 50 years travelling
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The non professionalism service of the check in staff. We were early to chk in thus the room was not clean yet . I understood Therefore we wentake for lunch came back at 2. 20pm . And yet the room was not ready . We waited . But while waiting other guests came in and they were given their room . I patiently waited till around 3pm . Then I went to the counter . To question the staff why can't they give us the room's which are ready first . After I raise my tone then they gave an alternative room to us . The staff definitely got no sense to do that in the first place.

    The bed was bad

    Stayed in April 2018

  • Reviewed: 31 March 2018

    7.9
    Very good will stop again close to attractions and food outlets we used the hotel restaurant
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The bed was hard but that’s the hotel

    The location was great we used the metro from the border to the hotel basement and could get about the city from there

    Stayed in March 2018

  • Reviewed: 12 February 2018

    8.8
    Great location and value for the money.
    • Business trip
    • People with friends
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Window did not close properly and it was cold and smelled from the street restaurants, people smoking in the hallways.

    Location, good value, SZN metro station access through the hotel elevator, staff courtesy and English, wifi.

    Stayed in February 2018

  • Reviewed: 21 January 2018

    7.5
    In general it was ok....
    • Business trip
    • Couple
    • Executive Double Suite
    • Stayed 4 nights

    Some plates & bowls & a toaster perhaps could have been made available for the guests. This is China where we buy all these stuffs from! It has a nice kitchen but it is EMPTY. so why bother having a kitchen then? Other guests do not observe the NON-SMOKING sign...they were smoking by the lift and did not bother to extinguish their cigarettes when they enter the lift!

    The room was roomy & clean.

    Stayed in January 2018

  • Reviewed: 20 January 2018

    6.3
    The metro station is just under the hotel basement.
    • Business trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    It's a very old hotel with very less amenities... like gym, spa, massage n also their is no.kitchen in the hotel...

    The metro station is just under the hotel basement... hotel lift go directly to the metro station and its very near to famous Dongmen shopping area

    Stayed in January 2018

  • Reviewed: 6 December 2017

    8.8
    We have been upgraded by the hotel to business suite which...
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night

    None

    We have been upgraded by the hotel to business suite which is a surprise. Room is clean and big. Hotel is located on top of the Shaibu metro station. The famous Tong Mun Walking District is just 5 min walk. Many restaurants around the hotel. They opens early and closes very late at night. Would recommend if you are visiting Shenzhen.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    8.3
    There is a direct metro exit straight to the hotel building.
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night

    Nothing.

    There is a direct metro exit straight to the hotel building. On the ground floor of the hotel building, there are restaurants and shops. Room is clean and roomy. Receptionist can speak fluent English. Would recommend to others.

    Stayed in December 2017

  • Reviewed: 29 November 2017

    7.5
    Hotel Internet is weak even after giving feedback.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Lower floor say level 6 is right above the mala restuarant where food smell is strong in the rooms we stayed on.

    Good Location and convenience to train station and Dongmen shopping district

    Stayed in November 2017

  • Reviewed: 1 November 2017

    8.8
    Conveniently located hotel with spacious room.
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights

    Guestrooms corridor is very spacious but has some musty smell. Thank goodness the room is ok & does not has bad odor. Only 2 elevators from subway access all the way to reception/hotel lobby & guest rooms.

    Excellent location & easily accessible thru subway. Convenient to eating & shopping nearby. Very friendly front desk staff & professional. Efficient check-in & helpful. Very spacious room although a little old hotel but have all the in-room amenities.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    7.9
    The hotel is well located.
    • Leisure trip
    • Couple
    • Business Twin Suite
    • Stayed 1 night

    There is lacking of proper signage to the lobby or the entrance of the hotel,

    The hotel is well located. With all the restaurants and shopping surrounding it, the room is so comfy and quiet.

    Stayed in October 2017

  • Reviewed: 5 October 2017

    7.1
    Comfortable stay.
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Strange that has to pay a little more for double bed compared to twin beaded room. Double bed was a little too small.

    Had 3 nights stay. Booked 2 nights on twin bed & 3rd night on double bed. Was upgraded to a double bed for the first 2 night.

    Stayed in October 2017

  • Reviewed: 12 June 2017

    7.5
    Big room, excellent location
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    The direction to the hotel lobby should be clearer.

    The room is huge. The single bed is big enough for 2 persons (std size). The location is in the dongmen area

    Stayed in June 2017

  • Reviewed: 3 May 2017

    7.9
    Excellent location!
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights

    The bed was too hard. But good for a night or two.

    The location was excellent. Hotel is located in the mall and accessible by lifts once you exit from the MTR. Take Shaibu MTR Exit A2 for direct access to mall/hotel.

    Stayed in May 2017

  • Reviewed: 26 April 2017

    8.8
    Wonderful stay in Shenzhen
    • Business trip
    • Family with young children
    • Business Twin Suite
    • Stayed 4 nights

    The hard bed! But if you ask when you check in, they will give you a softer one.

    This hotel is a bit old in terms of its decor but don't let that put you off. Located very near to the underground and perfect for a business stay, it represents great value for money even if the amenities are very basic. The suits are inexpensive and huge when compared to Hong Kong. It is close to Lohou and nearby shopping malls, with loads of local restaurants and cafes . I have stayed here 5 times now and will book it again next time I go to Shenzhen. Be sure to ask for a soft bed though!

    Stayed in April 2017

  • Reviewed: 16 April 2017

    8.3
    FANTASTIC location & HUGE Room in economic price
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night

    1) Sofa in living room was not clean enough 2) wall paper with some stain on it

    1) Huge room - Living & Bed room are separated, has a big fridge and sink!! can't beat it in this price. 2) Bathroom Towel are super soft, LOVE it! 3) 2 TV (1 NEW LED TV in Living Room and 1 CRT TV in Bed room) Unexpected!! 4) Air Condition was strong and felt cold sometime! 5) Front Desk service was good in check in and out 6) 2 of extension cord in bed room which is good and convenience for charging our 3C products. 7) 2 different colour of slipper (5 stars standard) 8) Location Just right above the subway station (晒布). Elevator can access the food court in basement when is the subway Exit A2. Very CONVENIENCE!!!!

    Stayed in April 2017

  • Reviewed: 21 March 2017

    10
    Perfect location, very good hotel
    • Business trip
    • Couple
    • Standard King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    The only downsides were the WiFi, which was slow (but this is very normal in China), despite having dedicated router in each room, and breakfast, which was not included in the room rate (I did not try it).

    This is a really very good hotel, located in the renowned Dongmen area, Luohu District. Location is just perfect and it couldn't be any better: Shaibu metro station (line 3) is right underneath and you can walk to Dongmen pedestrian area in 5 minutes, where there is plenty of restaurants, street food, shops, stalls and malls of any sort. It only takes 5 to 10 minutes by taxi from Luohu Border with Hong Kong (around CNY 20). Upon arrival you can pay cash or by card (they accept Visa/Mastercard) and they ask for CNY 500 deposit. We had a beautiful massive suite with living room, kitchenette (no cookers), kettle, bedroom with city view. The bed was extremely comfortable and everything was very clean. The staff is very kind and professional. I strongly recommend this hotel in Shenzhen for both business and leisure trips.

    Stayed in March 2017

  • Reviewed: 20 March 2017

    7.5
    Fine tourist class hotel in a great location
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 5 nights

    Shower took a long time to drain. Carpets a little grubby.

    Superb location atop Shaibu metro station - with a lift directly to the ticket hall. Large sized rooms. Staff spoke just enough English. Maid looked after the room really well. Lots of street food and restaurants in the surrounding streets.

    Stayed in March 2017

  • Reviewed: 26 January 2017

    7.5
    Clean, but showing its age, but comfortable
    • Leisure trip
    • Solo traveller
    • Executive Double Suite
    • Stayed 1 night

    The breakfast, at 66rmb, was not good value. You could eat locally and get much better food for much less money. Many items were not restocked when running low or out, and there was very little to drink other than coffee or tea.

    I had the business suite, which was very large and roomy. It has a kitchen, with a full size refrigerator, sink, and tea/coffee making facilities, but no cooktop or hot plate of course. The room is very much like a 1-bedroom flat, with a large living room, and the bedroom separated from the rest by a wall. The bathroom however is a bit small, functional, but small. In order to get to the toilet, it was necessary to close the bathroom door as it blocked the toilet when open. The property is an older one, in a rundown area. The view from my window was one of collapsed buildings, not much to look at at all. The inside is clean, but dated. It gives the feeling of being in an antique hotel. But all in all, it was very good value for money, and I would stay there again if circumstances dictated.

    Stayed in January 2017

  • Reviewed: 17 January 2017

    8.8
    An accomodation excellent for families
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    Did not change the bedsheet every day.

    We got 2 bedrooms suite, provided with toileteries, microwave oven , fridge other fscilities. The location is very close to the Metro station and very convenient in order to travel to other places or to the airport.

    Stayed in December 2016

  • Reviewed: 14 November 2016

    8.8
    Excellent location and value
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 3 nights

    Excellent location. Connecting lift directly access from subway passage. No need to go outside. Hotel sits next to the middle of the Dongmen shopping area. Plenty of eatery around. The room I stayed is really spacious as described. Price is very good for the period I visited in November. Staff including the cleaners are very polite and courteous.

    Stayed in November 2016

  • Reviewed: 31 October 2016

    7.9
    Great value and location for Shenzhen stay.
    • Business trip
    • Couple
    • Standard King Room with City View
    • Stayed 5 nights

    Living Room couch was old and not too comfortable, should have been replaced. No stove or microwave in kitchen. Bedroom needed better lighting

    Good Location near Metro Station, with a 40 minute ride to airport that cost 8 rmb. A few good restaurants below in Metro and McDonald's across the street if needed. Room was large and comfortable

    Stayed in October 2016

  • Reviewed: 27 October 2016

    7.5
    Good hotel for short-trip travellers to consider
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 2 nights

    A bit old hotel, but will stay here again due to surround aminities.

    Location was good. Subway, dining, shopping was within walking distant. Room was spacious. Good wifi signal

    Stayed in October 2016

  • Reviewed: 10 October 2016

    7.5
    Large and comfortable bedroom.
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 2 nights

    No bathrobes. Bed was hard. Pointless 'Kitchen'. Staff couldn't speak english or cantonese. Bedroom furniture rather old.

    Big clean room. Large bathroom.

    Stayed in October 2016

  • Reviewed: 25 September 2016

    5.0
    No Business standard
    • Business trip
    • Group
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Bad service, not of business standard.

    Service was incompetent, but access to metro is easy,, they don't look in to special requests made for car parking, charged extra for guests car parking.

    Stayed in August 2016

  • Reviewed: 31 August 2018

    7.5
    Stay was great as easy access for transportation.
    • Business trip
    • Group
    • Standard Twin Room with City View
    • Stayed 1 night

    Lack of English language TV programs

    Room was spacious, wifi was good. Bed was confort.

    Stayed in August 2018

  • Reviewed: 8 August 2018

    7.5
    Close to Dongmen square.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 4 nights
    • Submitted via mobile

    Strong smell of cigarette in the room.

    Close to Dongmen square.

    Stayed in August 2018

  • Reviewed: 24 June 2018

    8.8
    Good value
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Good location, size of the room, and ease of check in.

    Stayed in June 2018

  • Reviewed: 18 June 2018

    5.8
    Location
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    The counter staff

    Location

    Stayed in June 2018

  • Reviewed: 12 May 2018

    6.7
    another room in floor is very bad
    • Business trip
    • Solo traveller
    • Business Queen Suite
    • Stayed 1 night

    another room in floor is very bad

    Stayed in April 2018

  • Reviewed: 24 April 2018

    7.1
    It’s a good location and rooms are big
    • Business trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Property is tired

    It’s a good location and rooms are big

    Stayed in April 2018

  • Reviewed: 19 April 2018

    9.2
    the room is vy big and I love the baby bed.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night

    the room is vy big and I love the baby bed. excellent

    Stayed in April 2018

  • Reviewed: 16 April 2018

    9.6
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    A bit old

    Location and space

    Stayed in April 2018

  • Reviewed: 14 April 2018

    8.3
    Would stay there again.
    • Leisure trip
    • Group
    • Business Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    Probably time for a face lift.

    Size of rooms and location above subway and cinema restaurants and shops

    Stayed in April 2018

  • Reviewed: 29 March 2018

    6.3
    I was given a room without fridge. As per room facilities listed it should have.
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Toilet floor leaking

    Location good

    Stayed in March 2018

  • Reviewed: 14 February 2018

    7.9
    Location
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Large deposit required

    Location

    Stayed in February 2018

  • Reviewed: 9 December 2017

    6.3
    not the best but good cost performance
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 1 night

    the room is kinda old and creepy

    staffs provided us an upgrade with the room it was more spacious however....

    Stayed in December 2017

  • Reviewed: 23 November 2017

    10
    quite enought
    • Business trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 6 nights

    internet firewall

    quite enought

    Stayed in October 2017

  • Reviewed: 31 October 2017

    7.9
    Gym and breakfast (academia e cafe da manhã )
    • Business trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Só tinha 1 pessoa que falava inglês ( there was only a guy who speak English)

    Gym and breakfast (academia e cafe da manhã )

    Stayed in October 2017

  • Reviewed: 9 October 2017

    8.8
    Had a good stay . Room was clean , comfortable , quiet n spacious.
    • Leisure trip
    • Group
    • Standard King Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    Did not have breakfast.

    Stayed in October 2017

  • Reviewed: 19 September 2017

    8.8
    Comfortable and relaxing
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Beds are too hard.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    7.1
    good location
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    good location

    Stayed in August 2017

  • Reviewed: 14 August 2017

    3.3
    very good location for shopping and dinning
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 3 nights

    charging a bit high for extension of 4 hour stay

    very good location for shopping and dinning

    Stayed in August 2017

  • Reviewed: 7 August 2017

    8.3
    Some staff are not too friendly
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Other guests keep door open, smoke and making noises

    Some staff are not too friendly

    Stayed in August 2017

  • Reviewed: 28 July 2017

    5.4
    Dont visit Shenzhen for liesure trips
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Beds not comfortable, some of the staff need more training of handling visitors

    The location only

    Stayed in July 2017

  • Reviewed: 21 June 2017

    7.9
    Great Location & HUGE room
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 1 night

    We could not find any smile from the young front desk girl's face during check in process.

    Stayed in June 2017

  • Reviewed: 31 May 2017

    5.8
    Good location
    • Business trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    No feel comfortable, old hotel.

    Hotel on top of MRT station, near shopping street.

    Stayed in May 2017

  • Reviewed: 30 April 2017

    7.5
    They charge me 37% more when I extend the stay by 1 day
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night

    They charge me 37% more when I extend the stay by 1 day

    Stayed in April 2017

  • Reviewed: 25 April 2017

    5.4
    Inaccurate description of hotel
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Inaccurate description of hotel

    Stayed in April 2017

  • Reviewed: 24 April 2017

    9.6
    Rooms are really spacious and clean.
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Rooms are really spacious and clean. Location is great. Very convenient to travel around

    Stayed in April 2017

  • Reviewed: 19 March 2017

    9.2
    Large Room.
    • Leisure trip
    • Group
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Very big hotel. Great location. Friendly staff.

    Stayed in February 2017

  • Reviewed: 21 February 2017

    6.3
    Good Location and Easy Food around
    • Leisure trip
    • Couple
    • Deluxe Double Suite
    • Stayed 3 nights

    Not given higher floor and so it is rather noisy from street honking.

    Location to subway and close to restaurant

    Stayed in February 2017

  • Reviewed: 14 January 2017

    7.9
    Big room, clean, standard
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Smell cigarrete smokes in the lobby lift.

    Big room

    Stayed in December 2016

  • Reviewed: 11 January 2017

    7.5
    good
    • Leisure trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 1 night

    bed not soft enough

    well location

    Stayed in December 2016

  • Reviewed: 2 January 2017

    9.0
    This Hotel is very good near Metro station from lift the hotel we can go to station only 50 mtr
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Close from Metro station and dongmen food street

    Stayed in January 2017

  • Reviewed: 14 December 2016

    3.3
    Disappointing
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View
    • Stayed 2 nights

    Room was strip bald, old and not well maintence. Nothing near the name.

    Location

    Stayed in November 2016

  • Reviewed: 12 December 2016

    7.1
    Short visit meeting friends
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 1 night

    Price was slight higher

    Transportation

    Stayed in December 2016

  • Reviewed: 22 November 2016

    8.8
    Worth the money overall
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Water slow, internet slow, drainage issues in the shower.

    Location

    Stayed in November 2016

  • Reviewed: 14 November 2016

    6.7
    Location
    • Leisure trip
    • Solo traveller
    • Standard King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Non smoking room stinks of cigarettes

    Location Big room

    Stayed in October 2016

  • Reviewed: 1 November 2016

    5.8
    the good point is the location
    • Leisure trip
    • Couple
    • Executive Double Suite
    • Stayed 3 nights
    • Submitted via mobile

    should do renovation

    the good point is the location

    Stayed in October 2016

  • Reviewed: 27 October 2016

    5.8
    Cleanliness is not up to expectation
    • Leisure trip
    • Group
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    My friend started to said her skin was allergic, then we pulled out the duvet and found out insects in the bedsheet.

    Service is fine.

    Stayed in October 2016

  • Reviewed: 17 October 2016

    8.3
    Good location
    • Leisure trip
    • Couple
    • Standard King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Wifi very slow even show stong signal.

    Good - Location Good - Room facility Staff very good support

    Stayed in October 2016

  • Reviewed: 3 October 2016

    9.2
    High price/value hotel
    • Business trip
    • Couple
    • Standard Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Location, large and equipped room Close to shopping area and business area

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 18 March 2016

    6.7
    Room was comfy clean and newt
    • Leisure trip
    • Solo traveller

    Hardly speaking English And rude at one point They called my room 1:30am to say I need to have more deposit in my account

    Room was comfy clean and newt

  • Reviewed: 17 March 2016

    9.6
    Spacious rooms, easy walk to Shenzhen Metro.
    • Leisure trip
    • Solo traveller

    Spacious rooms, easy walk to Shenzhen Metro. Everything worked out fine. The weather was a chilly 13 degrees celcius but the room's ac unit was controlled so that it did not turn into an ice box. Was placed on the 8th floor this time. House keeping staff were punctual and tnrough in making up the room. Will be back again if visit Shenzhen.

  • Reviewed: 16 February 2016

    7.5
    Big and spacious rooms, comfortable beds and clean bathroom.
    • Leisure trip
    • Family with older children

    Two small elevators. Staff struggles with both English and Cantonese.

    Big and spacious rooms, comfortable beds and clean bathroom. Close to the heart of Shenzhen's cultural and commercial distinct. Friendly staff. Good wifi.

  • Reviewed: 9 February 2016

    6.3
    The hotel was old but well taken care.
    • Business trip
    • Family with older children

    My booking was non-smoking room but been given smoking room, very smelly even the towels smell cigarette.

    The hotel was old but well taken care. Suite room with affordable price. Thanks to "miss supervisor", the only can speak english, change our room to non-smoking room on the last day.

  • Reviewed: 5 February 2016

    10
    Near to shopping areas (Dongmen), metro station(Shaibu) and...
    • Leisure trip
    • Couple

    The bed was a bit hard but not a problem for me The road noise facing the city was quite noisy during peak hours due to motorist honking each other to alert other motorist. Staff only can speak and understand little english

    Near to shopping areas (Dongmen), metro station(Shaibu) and eatery (halal food) Staff was helpful Spacious room Provides umbrella, iron, universal adapter inside the room

  • Reviewed: 24 January 2016

    7.5
    spacious room
    • Business trip
    • Solo traveller

    deposit was deducted from my credit card but did not refund to me . I had to call them to proceed this. which was soo annoying Staff english is not very good. It took me a while to explain to them what I want.

    spacious room

There are also 38 reviews without text. These impact the overall review score.

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