Accommodation Flights Flight + Hotel Car rentals Airport taxis

Reviews of Phoenix City Hotel

Phoenix City, Xintang Section, Guangyuandong Road, 511340 Zengcheng, China

#4 of 5 hotels in Zengcheng

Guests' Choice

Review score

Based on 62 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    6.5

  • Facilities

    7.4

  • Staff

    7.8

  • Value for money

    7.4

  • Free WiFi

    6

100% verified reviews

Real guests. Real stays. Real opinions.

Read more
Write a review

Showing 1 - 25

  • Reviewed: 28 April 2018

    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s location is out of the way. Taxi’s rip you hard to get there. You shouldn’t pay anymore than 300CNY max to hotel from airport and slightly cheaper to Guangzhou main city. Be careful, taxi’s love foreigners and will try make you pay $400CNY++. We took bus from hotel to Phoenix travel centre (5mins) then ask the security staff there how to get to train metro. They’ll point you in right direction. The metro train w is way cheap and easy to get around Guangzhou. It’s a good experience as well. Overall it’s worth staying here. It’s peace and quiet setting away from the noise and staff a wonderful and try there best. Language barrier is difficult but what do you expectgoing to foreign country? Use data roaming and google translate because China mobile prepay blocks access to google. Fb or WhatsApp. Google maps don’t work well there either. Google translator app a must.

    The hotel is amazing and built like a palace. It’s decor ceilings and park like manicured grounds, pools. The breakfast is delicious and lots of different buffet to choose from. There’s a good dentist just 5 mins away by free bus in Phoenix township. Yinhai Dental Clinic. It cost me NZD$500 to get a crown and 3 fillings. Professional, clean and attention to detail. This place is a hidden gem. Especially those who are looking for dental work.

    Stayed in April 2018

  • Reviewed: 15 May 2017

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    Location was super far out of the way. Estimate 45-1 hr away from the Canton Fair area. Taxi's don't want to drive here, and Taxi's are not abundantly available in the area. It's a decent run down property no where near a five star hotel as is rated on these websites.

    Nice area to walk around in the back of the property, with generally less pollution because it's so far out of the way. It's a beautiful morning walk. Also, Breakfast was pretty decent.

    Stayed in April 2017

  • Reviewed: 29 April 2017

    • Business trip
    • Family with young children
    • Executive Double or Twin Room
    • Stayed 5 nights

    Spectacular hotel that is not very well maintained. Passages dark.

    A resort to go to in order to relax, not really suitable for business in the city as it is too far. Really nice setting.

    Stayed in April 2017

  • Reviewed: 10 February 2018

    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was cold, heater didn’t work, toilet blocked, no wine glass, wall paint in rooms scrappy

    Stayed in February 2018

  • Reviewed: 21 April 2017

    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The traffic when you have to go somewhere

    The place is very nice even when is far feom the city

    Stayed in April 2017

  • Reviewed: 13 November 2016

    • Business trip
    • Family with young children
    • Superior Twin Room
    • Stayed 6 nights

    It was good

    Stayed in October 2016

  • Reviewed: 21 October 2016

    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The hotel is old and need repair

    The staff was very good . The hotel facility is so good it has very good view and so quaite .

    Stayed in October 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    This place is quiet calm Best place for relaxing

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 1 April 2016

    • Leisure trip
    • Couple

    The hotel is perfect,everything is great.Great bed,bathroom,friendly staff,beautiful lobby.Hotel swimming pool and gym is free and good environment.It's a nice trip,wish we could have stayed longer.

  • Reviewed: 31 March 2016

    • Business trip
    • Solo traveller

    Nice view,fantastic facilities and good service. Room is clean and large with a balcony,buffet breakfast is variety.Definitely recommended to other travelers!

  • Reviewed: 31 March 2016

    • Business trip
    • Solo traveller

    I just want to say~SPLENDID!I really love the lobby and the backyard,it was amazing!the most important is the room,the bed was so comfortable that i don't want to leave.Of course, the food here were also delicious and i recommend the Cantonese Morning Tea! well~If i got another chance to GZ,I will back to here for my staying!

  • Reviewed: 15 September 2015

    • Business trip
    • Group

    No Single King / Queen bed for single occupancy; long time taken to replenish food items during breakfast

    Well maintained, many staff could speak English, I got good deal / rate from booking.com

  • Reviewed: 13 August 2015

    • Leisure trip
    • Couple

    quite poor service, only one in ten people were helpful. The breakfast was utterly awful. No spaces, revolting food and poorly planned and The hotel was only 10% full at the time of my stay. Typical low class service.

    Building was quite impressive with the decoration and size

  • Reviewed: 21 June 2015

    • Leisure trip
    • Couple

    Beautiful hotel, in fantastic gardens, with a large lily pond, room had a large balcony with great views of garden, we requested a spacious room with a good view and they took note of our request and provided a great room.

  • Reviewed: 15 May 2015

    • Business trip
    • Group

    Dinner in the restaurant takes a life to be prepared, terribly expensive . The hotel is 50 minutes from Guangzhou downtown

    Cleanliness, good room, good bed, good bathroom, beautiful garden

  • Reviewed: 21 April 2015

    • Business trip
    • Couple

    The only dislike was evening dinner portions were very very small for the price

    Probably the best hotel I ever have stayed in. Rooms were spacious, very clean and well laid out, very friendly staff and everyone could speak some English. what more can I say.

  • Reviewed: 29 April 2016

    • Business trip
    • Solo traveller

    The staff doesn't speak English...

    Ratio price/quality during the fair

  • Reviewed: 28 April 2016

    • Business trip
    • Couple

    The smell in the hotel was pretty bad it was like damp, it was no clean like other 5 star hotels, the beds were not comfortable,

    Nothing

  • Reviewed: 23 April 2016

    • Business trip
    • Couple

    Very very bad smell every where insid of hotel , every thing is old . Should demolish this hotel and build a new one

    Nothing

  • Reviewed: 15 September 2015

    • Business trip
    • Group

    Location is Far from city

    Perfect Ambiance Palace Look Nice clean Rooms Courteous staff Green surrounding

  • Reviewed: 16 July 2015

    • Business trip
    • Solo traveller

    Slow internet speed, poor connectivity to the city.

  • Reviewed: 23 May 2015

    • Business trip
    • Group

    Not enough food for muslim people.

  • Reviewed: 5 May 2015

    • Business trip
    • Group

    Pooor english speaking, muslim guidence.

    Place is excellent,fantastic.

  • Reviewed: 3 May 2015

    • Business trip
    • Solo traveller

    breakfast quality not up you Standart

    Nice lobby set up, nice location on the hill

  • Reviewed: 24 March 2015

    • Leisure trip
    • Couple

    Carpet was grubby and had a few cigarette burns.

    Opulence of hotel, comfort, location and breakfast.

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 25

Guests also reviewed these properties: