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Reviews of Regalia Service Residences Suzhou

318 Changjiang Road, Jiangsu Province, Gao Xin District, 215011 Suzhou, China

#6 of 13 Holiday rentals in Suzhou

Guests' Choice

Review score

Based on 45 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    8.2

  • Location

    7.3

  • Facilities

    7.5

  • Staff

    7.9

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 - 21

  • Reviewed: 18 December 2017

    7.9
    Great value for the location
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite without breakfast
    • Stayed 12 nights

    Property is starting to look old and could do with a refurbishment in the next few years.

    Large apartment with 2 bedrooms (inc. comfy beds). Public Transport: Bus Stop (right outside), Subway (5 mins walk, though need another 5 mins to walk underground to the station). Shopping malls 5/10 mins walk in both directions.

    Stayed in December 2017

  • Reviewed: 9 October 2017

    10
    Myself, mum, sis n nephew love this residence!
    • Leisure trip
    • Group
    • Deluxe Two-Bedroom Suite - daily breakfast buffet maximun for 2 guests
    • Stayed 2 nights
    • Submitted via mobile

    There should be 2 toilets for a 2 bedroom residence. Limited choice for breakfast.

    This was the only accommodation that has bidet amongst all during our holiday in China. A stone's throw to Golden Eagle shopping centre. We had a night stroll to the Regalia Service Residence after dinner at Golden Eagle.

    Stayed in October 2017

  • Reviewed: 28 January 2017

    9.2
    PRETTY GOOD AND HAPPY FOR THE PRICE, but it ain't as pretty as the pics!
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Suite - daily breakfast buffet maximun for 2 guests
    • Stayed 2 nights

    - Doesn't look as "resort" fancy as the pictures showcase. It's really an older apartment style facility. Don't expect glamour. Petty example: the roses and vase on the dining room table were replaced with a SAD, dying bamboo stick in a beaker. - Tip: Bring an HDMI cable for watching movies/shows from laptop as the foreign channels don't really work. TV's are not that big either.

    + The staff were beyond amazing. Even though our Chinese was mediocre, they went above and beyond to help us with food delivery, late check-out, directions for stuff to do around town, etc. + GO TO "THIRD CUP COFFEE" FOR BREAKFAST/LUNCH. Delicious American style food in a cute two-story cafe. Waffles, fried chicken, pizza, fresh juice, you name it. + Very roomy and spacious. Kitchen was perfect (stove, sink, microwave, fridge, and lots of counter space) and room comes with water cooler!

    Stayed in January 2017

  • Reviewed: 15 November 2016

    7.5
    It was a good deal
    • Leisure trip
    • Couple
    • Deluxe Two-Bedroom Suite - daily breakfast buffet maximun for 2 guests
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have been better. We join for breakfast around 9:30. There wasn't much to choose for a 4 stars hotel and they were not adding much new stuff when it was finished

    Beds were nice. Apartment was clean.

    Stayed in November 2016

  • Reviewed: 2 August 2016

    5.8
    The Hotel was ok. and near a subway.
    • Leisure trip
    • Family with older children
    • Deluxe Two-Bedroom Suite - daily breakfast buffet maximun for 2 guests
    • Stayed 2 nights

    Hotel on the outside was very scruffy, the swimming pool looked a lot older than the pictures and was not private, it was being used for children's swimming lessons. Breakfast was very basic.

    Apartments were very large.

    Stayed in July 2016

  • Reviewed: 7 May 2017

    5.8
    Spacious, beds were clean, comfortable setting for small...
    • Leisure trip
    • Family with young children
    • Deluxe Two-Bedroom Suite without breakfast
    • Stayed 1 night

    Found a 5 cm long centipede in the bath tub, not sure where it came from.

    Spacious, beds were clean, comfortable setting for small family.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 January 2016

    3.3
    The pictures on booking.
    • Leisure trip
    • Family with young children

    The pictures on booking.com are not at all like the actual apartments. Wallpaper is peeling off the walls with damp, everywhere looks grubby and there was even dried blood on one of the walls of a different room when the staff tried to move us. We stayed 20 minutes before getting a full refund. Badly kept and could do with a whole revamp. Staff were helpful and actually completely agreed with us!!

  • Reviewed: 27 October 2015

    7.9
    Room was very spacious, comfortable.
    • Leisure trip
    • Solo traveller

    It was a quiet location, but for me, a little too far out of town, so in other words,not so central, and a fair hike to the \nearest supermarket

    Room was very spacious, comfortable. Bed was unusually comfortable for China. Staff were approachable, friendly. English was limited, but they tried to understand my poor Mandarin. Nice indoor pool, breakfast, gym.

  • Reviewed: 18 September 2015

    9.6
    It's spacious, comfortable, secured, well facilitated...
    • Leisure trip
    • Family with older children

    We went to breakfast a bit late, and there wasn't much food left, also, food was getting cold. I booked a 2 bedder apartment with 4 people, however, we were only given breakfast vouchers for 2 people, the other 2 people have to pay for the breakfast, which is a bit strange

    It's spacious, comfortable, secured, well facilitated apartment building with modern design, it's quite new as well.

  • Reviewed: 26 August 2015

    5.0
    spacious place for 2+1 to live
    • Leisure trip
    • Family with young children

    very old facility; horrible facility of swimming pool, dirty changing room. because the community house is open to public therefore it's very crowded.

    spacious place for 2+1 to live

  • Reviewed: 23 May 2015

    9.2
    the appartment was super confortable, nice and clean...
    • Leisure trip
    • Family with older children

    It is far from city center. and impossible to get cabs if you don't call them. but subway station is 7 min walk.

    the appartment was super confortable, nice and clean bathroom, very cozy living room. staff helpful.

  • Reviewed: 4 May 2015

    7.5
    It was a spacious 2 bedroom apartment with kitchen and...
    • Leisure trip
    • Family with young children

    It's dated and not in the best location but taxis were easy to find and it's right in the middle of two big shopping precincts so easy to find a decent coffee!

    It was a spacious 2 bedroom apartment with kitchen and dining area, including a washing machine. The health club has three swimming pools which the kids just loved.

  • Reviewed: 3 April 2015

    8.8
    we had a lot of space and the app was very comfortable for...
    • Leisure trip
    • Family with young children

    the app is not very central but close to metro and busstation in the beginning the area around was not very attractive to us

    we had a lot of space and the app was very comfortable for families.

  • Reviewed: 16 May 2016

    9.6
    Happy for the bed: extremely comfort.
    • Leisure trip
    • Family with older children

    NA

    Happy for the bed: extremely comfort.

  • Reviewed: 15 March 2016

    8.8
    The apartment was really nice and cosy
    • Leisure trip
    • Group

    Would have been good if there was another bathroom

    The apartment was really nice and cosy

  • Reviewed: 31 January 2016

    8.3
    It's a great deal for the value, it's a nice place.
    • Family with older children

    The location wasn't convenient, the staff can't speak English.

    It's a great deal for the value, it's a nice place.

  • Reviewed: 3 September 2015

    9.6
    privated
    • Leisure trip
    • Family with older children

    privated

  • Reviewed: 15 August 2015

    10
    Convenient location.
    • Leisure trip
    • Family with older children

    Sport facility is at another building shared with community club members.

    Convenient location. Perfect for family with kids.

  • Reviewed: 19 May 2015

    6.3
    Self catering facilities were good ,bed comfortable
    • Leisure trip
    • Group

    Had to move rooms twice , first room was very grubby . Third room was acceptable .

    Self catering facilities were good ,bed comfortable

  • Reviewed: 2 March 2015

    9.6
    good size, good facilities, comforatble and very close to...
    • Leisure trip
    • Family with young children

    breakfast didn't have many western options

    good size, good facilities, comforatble and very close to metro and amusement park

  • Reviewed: 1 March 2015

    10
    it is near the suzhou park and the market.
    • Leisure trip
    • Family with older children

    it is near the suzhou park and the market.if you want to have a trip here, it is a good choice. The room is like a flat as your flat.

There is 1 review without text. This impacts the overall review score.

Showing 1 - 21

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