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Reviews of Shenzhen Hotel

1 Guang An Men Wai Street, Xicheng, 100055 Beijing, China

#221 of 594 hotels in Beijing

Guests' Choice

Review score

Based on 38 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.1

  • Location

    7.5

  • Facilities

    7.9

  • Staff

    7.7

  • Value for money

    7.4

  • Free WiFi

    7.1

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Showing 1 - 11

  • Reviewed: 1 June 2018

    • Business trip
    • Group
    • Standard Single Room
    • Stayed 4 nights

    The staff didn't speak English - they type in a translating App and they don't understand that the translation doesn't make sense. Slow WiFi, a weird flush of the toilet, not the cleanest one as well.

    Lanch was ok

    Stayed in May 2018

  • Reviewed: 17 October 2017

    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    Barely any of the staff spoke English, getting any worthwhile information was like pulling teeth. For a hotel that hosted people during the 2008 Beijing Olympics, we thought English speaking personnel would be common. Free Wi-Fi was not very good (variable connection). Our washroom was terrible; toilet barely flushed - normally requiring two flushes; and bath tub was incredibly nasty (tub was painted twice and the paint was cracking and pealing off everywhere).

    Bed was comfortable. Breakfast buffet was good.

    Stayed in October 2017

  • Reviewed: 30 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 6 nights

    Almost no staff could speak any English. There was a huge mix up with my initial booking two months before, which they failed to honour, leaving me to find another hotel late at night. I succesfully made a new booking the following day however. There was no microwave to heat up food brought in.

    The swimming pool in the hotel. The quietness of the room on top floor, despite being next to a busy motorway junction. The cleanliness. That I could hire a bicycle for free at the hotel.

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    Located bang in the middle between 2 subway stations so a good 10 minute brisk walk to either. No problem once a day but if like me you tend to come and go several times per day, it's just a little too far.

    Quiet and Comfortable. Swimming pool a big plus.

    Stayed in September 2016

  • Reviewed: 26 May 2018

    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    Almost no English spoken by staff, this has given some problem.

    It is clean, staff is kind and helpful.

    Stayed in May 2018

  • Reviewed: 22 October 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Not in a very convenient location -- few choices of restaurants, about 10 minutes walk from the subway.

    Friendly staff.

    Stayed in October 2017

  • Reviewed: 21 May 2017

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Very Chinese hotel. Very few staff speaks English. Especially in the reustarant.

    Facilities are generally good and swimmig pool is good.

    Stayed in April 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 November 2015

    • Leisure trip
    • Couple

    Room description states a bathtub however the bath was not something that should be bathed it. Stained with dirty marks. The staff weren't very friendly or welcoming and didn't seem to know enough about the local surroundings. Not a great deal of English was spoken but enough to get us checked in.

    The room was very tidy and large. Very quite also which was great. The bed was fantastic and the room was always dark!

  • Reviewed: 10 November 2015

    • Leisure trip
    • Group

    Although the staff was really friendly, only few speak a little English. Considering the importance of the city and future events that are about to come, it is urgent to have inside the staff people with language skills, specially English.

    The room was big, clean and silent. Good matress and facilities. It was relatively close to the Subway station (10 minutes walk).

  • Reviewed: 30 October 2015

    • Leisure trip
    • Group

    Tried to charge the deposit while stated no deposit is required. Walk from the metro.

    Facilities were good. Staff was helpful. Money exchange was in hotel.

  • Reviewed: 26 May 2015

    • Leisure trip
    • Solo traveller

    Good location, easy to get a taxi and buses. Stuffs in the room are quite clean.

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 11

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