Good location, easy to take any transportation

Stayed in July 2025

My first stay was great and okay but my second stay was very weird, first one of the decorative ornaments was missing from its place and I knew because I had stayed the week before. I told them about it and they somewhat tried to imply I stole it, something that is normally glued to the marble. They did offer to change my room but I was too busy to follow up. The final one was their attention to allergies, most of the staff didn’t understand allergies… I have a soy allergy so i ended up consuming some soy once but thankfully I caught it in time. Finally the food menu I wanted mashed potatoes and they brought me fried potatoes, trying to explain that I just wanted what was on the menu was so annoying and when they finally brought me “mashed potatoes” let’s just say I could not eat it. Will attach photos. It had long un-cheweable things in it. Would not be staying here again.

I loved how big it was and modern, the staff was eager to help and always smiling. My favorite part were the hospitality.

Stayed in May 2025

Breakfast was bad, despite the varieties.

Big comfy room with all needed amenities. Pool , gym and spa were great Helpful staff who tend to all transport needs

Stayed in April 2025

Need more of English people staff that speak and understand the language.

Everything was so perfect.

Stayed in November 2024

Restaurants close too early. Last order accepted by 20:45 PM. Almost all the hotel staff cannot speak English.

The rooms are amazing, spacious, comfortable, nothing missing. Clean.

Stayed in January 2025

Very minor but in the shower to entire floor flooded every time you showered may be a squeegee blade would help as floor becomes slippery room 3009

Relaxed atmosphere and attentive staff

Stayed in January 2025

Check in and check out was a bit slow.

Location was ideal, as the convention centre was connected to the hotel via a walkbridge.

Stayed in October 2024

Basically nothing just that the location is very far from the airport. Also night concierge didn’t speak English which is something that could be worked on

Clean and modern

Stayed in November 2024

I had a fantastic stay at Sheraton Guangzhou Panyu. The staff were truly outstanding—always attentive, friendly, and professional. A special mention goes to Mr. Lee, who went above and beyond to make our experience exceptional. The facilities at the hotel were top-notch, from the well-maintained rooms to the luxurious amenities like the pool and fitness center. The overall ambiance was perfect for a relaxing getaway. I highly recommend this hotel for anyone looking for a seamless and enjoyable stay.

Stayed in November 2024

It’s good

Stayed in October 2024

we got this hotel whit pool , but the pool was closed during our stay

Stayed in June 2024

Very comfortable all the staff are accommodating. Well worth having the lounge access.

Stayed in August 2024

English was quite weak Nothing else

The service mindset of the staff They are very friendly The check-in was excellent The concierge was very helpful The limousine driver was a greatly skilled one who was great

Stayed in May 2024

I loved everything A female staff was rude over a scoop of icecream. Asides that i will be back for sure.

Stayed in April 2024

nothing

Everything is awesome. The staff were so helpful and they helped us call taxis wherever we wanted to go. They also recommended that we could eat at really good restaurants nearby. Our room was great the view. The hotels breakfast was so good that it was worth the stay at the hotel. I will recommend everyone to stay in this hotel.

Stayed in April 2024

Staff is really busy hard to connect for room service requests

Rooms are spacious Great location

Stayed in March 2024

All was perfect.

Everything was amazing! Team made everything to make our experience seamless. Very friendly and accommodating. We got a complimentary upgrade during our check in and this was a very pleasant surprise. We will definitely come back.

Stayed in January 2024

Good

Good

Stayed in January 2024

I was not able to turn AC off. even in off mode it was blowing google maps do not show the location of the hotel correctly

very comfortable

Stayed in January 2024

Heated bathroom floor . Convenient location. Super friendly staff

Stayed in December 2023

Nothing

view and comfort of the room

Stayed in December 2023

All staff in the hotel were very kind & nice, but some of them did not understand English very well. That was a little inconvenience.

While I stayed in the hotel, all staff were very helpful, kind, & nice. Even though my room had a little problem, the manager took good care of that issue & even upgraded my room. I felt very comfortable rest of days until checked out. Also, special thanks to Rio & Albert, both of the managers really helped me a lot.

Stayed in November 2023

Nothing!

it was perfect.

Stayed in November 2023

Hotel was spotless

Stayed in November 2023