Unfriendly staff in Thai restaurant (we wanted to sit outside and they did everything to convince us to sit inside) I think the consumer wish should be respected. On the first night the room had no turndown service and on the second day we had to call the reception that the room after we came back from our trip at 2pm was still not made/serviced. Nothing severe but in a hotel with that standard I would expect a flawless service.

Great location, well integrated into nature, great guides! Nice Spa and friendly reception staff.

Stayed in May 2025

Sometimes next door establishment can be abit noisy

Friendliness and service of staff and Concierge

Stayed in April 2025

Food is beyond expectations. Very big variety of breakfast lines. Veggies are fresh. Thai restaurant offers authentic Thai taste.

Stayed in March 2025

Amazing staff, Sofia He, and other members who took care of me well. Convenient location to walk around Qing Cheng Mountain. I enjoyed much ice cream during my stay.

Stayed in April 2025

There must be an open air concert next to the hotel. You hear all the karaoke singing in loud speaker. Because of Chinese new year. The firework on from 6pm to pass midnight. The powerful one. Feel like in a war zone. It’s kind of spoil the tranquility we were hoping for. The lights switches in the room is really confusing.

The setting is beautiful!

Stayed in February 2025

Nothing

Excellent staff and delicious food! Every staff we encountered were professional and very helpful. Especially our activities coordinator, Vanilla, who guided our tours with knowledge and excellent English. Our personal butler, Himmel, was most attentive and preemptive of our needs during our stay. Will definitely return soon.

Stayed in January 2025

The outdoor pool isn't used for swimming. (ONLY part of the landscape) Most of the sport and exercise amenities is not open during our stay, but no one told us before hand.

The breakfast was superburb. Nice and relaxing setting with fresh food, both western and Chinese options. The coffee is great too. Love the Sauna and steam room. (you need to make a booking 30mins prior) The Thai restaurant is nice too.

Stayed in September 2024

The AC is off during the month of October, you either have to sleep with open windows or sleep in a room that doesn’t have fresh air. Some of the staff don’t speak English. They entered our rooms even when the don’t disturb sign was on.

Beautiful location, nice rooms that are well maintained. The staff was very helpful and fixed all kind of inconveniences we had.

Stayed in October 2024

Reception staff could be friendlier and warmer.

Breakfast spread and staff were good. Electric cart drivers too.

Stayed in October 2024

Some staff were still in training. The food was definitely overpriced. The indoor and outdoor pools were lovely but the outdoor one seemed a little dangerous because you had to step on the slippery tiles to get there.

Beautiful architecture, peaceful environment, we had a very comfortable stay. The courtyard room with hot spring is great. They gave us fresh fruit every day. The spa at the hotel was excellent. I had the best Thai massage ever. Staff were very friendly and responded quickly to all our requests.

Stayed in August 2024

Didn't know there's special meals must requests make reservation in advance

The landscape is nice and service perfectly. The foods also nice

Stayed in July 2024

Very relaxing hotel

Stayed in May 2024

Could be a bit more child friendly. The playground is more a parcour obstacle course and lacks simple things like a slide. Restaurant baby chairs have no restraining belts which is a bit unsafe.

Great resort with good facilities. Staff very friendly and helpful. Room is large and comfortable but could be a bit more luxurious for the price ( no electric bidet on toilet in rooms?and unstable hot water). Food was great although the prices were too high. (Singapore/Maldives prices )

Stayed in April 2024

More facilities could be added to the area. I feel that this resort is more suitable for the adults than kids. Some improvement could be made to the kids playground. They could have added a proper slide or swing to the kids play area. It is looking a little sad.

I have always wanted to come to this six senses Qingcheng mountain when they just opened a few years back. However I did not get the opportunity to do so due to covid. I was really happy to be able to celebrate my birthday there this time round. This is a more affordable six senses resort as compared to others. I really love how secluded the place is as it is at the base of Qingcheng mountain. The air is as fresh as you can imagine. It was not crowded as we went there during a normal weekday. The complimentary birthday cake was delicious and service is second to none.

Stayed in April 2024

Right next to the property, which is in a zen and quiet environment, you can hear loud outdoor karaoke in a nearby site the entire afternoon.

Location, room, facilities. Although a bit dated, the hotel is well-kept.

Stayed in March 2024

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Tranquility and location are perfect. close to the mountains. Restaurants and cafe on the ground are beautifully set up.

Stayed in May 2023

In order to keep a luxury feel, management should invest in maintenance. Paint is peeling off the outside walls, there are signs of humidity and many wooden beams and railings are rotting away, which is a pity. The activities were nice but over-priced and on one excursion we were taken for dinner to a very small, local hotpot place. While we appreciated the experience as the only foreigners there, the place was very dirty and unhygienic and we ended up with an upset stomach for the rest of our stay.

This place is beautiful. The staff is wonderful and attentive, the massage services in the spa were great, the food was good and overall it’s a lovely place to stay.

Stayed in July 2025

Restaurants on premise and in close vicinity were disappointing, a lot of mosquitoes so that we were not able to enjoy our backyard, very small gym

Good breakfast, location close to Qing Cheng mountain, friendly staff, free ice cream

Stayed in June 2024

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Stayed in June 2025

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Stayed in April 2025

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Stayed in May 2025

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Stayed in April 2025

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Stayed in March 2025

There are no comments available for this review

Stayed in October 2024