Washroom rather squeezy

Simple and clean

Stayed in September 2025

The accommodation and services were excellent. However, some guests appeared to have smoked in their rooms, and the smell of cigarette smoke came into our room through the bathroom.

Stayed in April 2025

No shops around

Nice and clean room. Comfy bed.

Stayed in March 2025

Not many shops around the hotel.

Comfy bed. Clean room. Even got an ungraded.

Stayed in March 2025

Hotel not in such a good area judged by surroundings but still convenient enough to walk most places. We were upgraded for free to a much larger room which was really nice and much appreciated

Stayed in February 2025

The breakfast did not have variety of foods only few that I dint like

The bed and services

Stayed in February 2025

We went in the winter, and we couldn’t adjust the indoor heating (which was a bit excessively warm).

Warm and helpful staff, modern and stylish rooms, very convenient location.

Stayed in February 2025

Same as last review, only on our second stay, we got an upgrade on the room which was very welcomed. Thank You

Stayed in February 2025

No meal options other than breakfast, and didn’t feel like venturing out to find a meal. BUT … on that note, fabulous staff at the front desk helped to order in from outside. Really above and beyond service.

Property was clean and functional, well located for our purposes, used Harbin Central and West train stations and the airport, all within a manageable time radius and close enough to Ice City for a quick visit

Stayed in February 2025

Everything fine

Nice hotel with good breakfast to visit the ice festival

Stayed in February 2025

Housekeeping can be better. Two days in a row not washing the used cups. Toilet didn’t really clean properly. Hairs are still all over the floor. But overall responding promptly when we raised our concerns.

Location is great. 3mins walk to subway and about 8-10mins walk to the famous street in Harbin downtown. Staffs are helpful. Can’t be more thankful for the complimentary self service laundry service. Best damn thing ever! And the breakfast spread are so so good!

Stayed in February 2025

The buffet selection was limited and options were not to my liking. Toilet had some mould.

It was near to the Harbin railway station and the room was spacious and clean. Staff was thoughtful and prepared a simple gift for me as it was my birthday trip.

Stayed in February 2025

very helpful staff Please thank the reception team

Stayed in February 2025

It’s clean and very close to the central street and st sophia

Stayed in January 2025

Nothing

Staff were amazing and the early check in was a life saver!

Stayed in December 2024

None

Very spacious room, clean and well organized. Breakfast is good, mostly Asian food but there is also some western food. The staff is really friendly. It’s 10min walk to the train station and a bit longer to the pedestrian street. Around the hotel not much to do. The room temperature was not very high (outside it was -24C at night), c for us that was no problem, but there was a small extra heater, if needed (we did not). The price/quality ratio was so so, but that has to do with the fact that our stay was during the snow and ice winter festival. Prices go up in that period. We will stay here again during a next trip.

Stayed in January 2025

Expensive

Comfy bed, lovely clean room, room is very hot but they provide fans if you ask for it. Location is perfect for sight seeing and train station a few minutes walk away.

Stayed in January 2025

Nil

It’s walking distance to subway and Zhongyang Street.

Stayed in January 2025

Nil.

Location is within 5 minutes walk to a subway station and about 15 minutes walk to Zhongyang Street.

Stayed in January 2025

The laundry wasn’t easy to use. You have to download an App first then scan the QR code to be able to use the washing machine &drier. However for some unknown reason the QR code didn’t work on my phone so each time when I needed I had to call the receptionist who then sent a staff up there to scan the code on her phone for me so that I can use both machines. I feel very sorry for her. Appreciate her help.

Great location, very close to Zhingyang Ave and the city centre. Easy access to Sun Island and Ice & Snow Sculpture show. Staff are nice and helpful.

Stayed in January 2025

Bit pricey lacking some amenities considering its part of Marriott chain of hotels. No bathrobes 😂

Best location strategically located to tourist spot like St Sophia Church and Central Street - accessible on foot and even close metro station exit 3 Shangzhi Street Station.

Stayed in December 2024

Value for money

Stayed in December 2024

The water heater for shower

The room is good.

Stayed in December 2024

Property said they spoke English but it was actually a translator device with 80 languages. The quality of translation is quite bad.

Very clean and modern with great location. Took about 10mins to walk to St Sophia’s Cathedral. Lobby offers hot water and tea which was a nice touch!

Stayed in December 2024