N/a

The sustainability aspect of the hotel was very unique & had a great purpose behind it. The staff was very knowledgeable about their locale and gave great recommendations; Laura in the lobby bar was exceptional. Also, the breakfast service had plenty of options to choose from. I will definitely return for my next trip.

Stayed in August 2025

I had no large issues with any of the problems. I think the one aspect is that there should be some points on how to request a wake up call.

I loved the view of the Bahia Santa Marta and the city. The staff were incredibly hospitable and pleasant when requesting various updates / information.

Stayed in July 2025

The price of Laundry was too EXPENSIVE!

Everythingt

Stayed in June 2025

Great location. Staff handle things very professionally

Stayed in May 2025

You can hear clearly what people are speaking outside the room.

Everything!!!

Stayed in May 2025

Nothing!

Everything was perfect

Stayed in May 2025

Breakfast was not worth the money. Walls are pretty thin so I could hear the TV and the phone conversation the person was having in the room next to me.

Very clean, really nice and accommodating staff

Stayed in April 2025

Nada Todo perfecto

El servicio I was there for my wife birthday, and all the staff was so helpful to me. They put the fñowers and banner up, prepare a gr8 bottle of wine so when we arrove, everything was perfect Had a gr8 time Room are amazing Thx a lot one more time

Stayed in March 2025

I guess the only thing I noticed was the staff. Other than the front desk staff who were so helpful and amazing, the rest of the staff were quite standoff-ish. You had to basically tackle them if you wanted anything. The bar staff at the pool along with the servers were masters of ignoring the guests. (And not only me). Would a smile hurt? How about asking if everything was ok and could I bring you anything? You know service that makes me feel valued as a guest. Service that wants to make me give an extra tip I. Gratitude. Nope. None of that.

It was clean and safe and the facilities were excellent. I loved my room! It was spacious and wonderful. was no nice to have the little balcony to sit out in the evening and look at the ocean. I loved the glass water bottles that could be endlessly refilled at the bar!! So thoughtful and big props for the environmental awareness. Luz at the front desk was a standout. She was so helpful. Breakfast had a lot of variety and was very tasty! The pool was really great.

Stayed in March 2025

The hotel id modern and the service excepcional 🥰

Stayed in December 2024

Everything; very clean beautiful and good food

Very good; I really enjoyed my stay and the staff is excellent

Stayed in March 2025

More cleaning and maintenance is necessary, not the standard I would expect from Marriott.

Location, service, atmosphere. Great view and the pool area is very nice

Stayed in February 2025

The handles in the shower were kinda broken and super difficult to use. I asked for a print of a document (3 pages) and they did not have normal white paper, they printed it in an old yellow paper, which is not what is expected when you pay this price.

Great location, nice vibe in the hotel, nice rooms. Everything was nice.

Stayed in January 2025

Great location , very clean and comfortable. Staff great

Stayed in January 2025

AC Hotel By Marriott Santa Marta is a great place to stay for a few nights with an amazing location and helpful staff. The only downside was being charged twice by mistake, and it took 2 weeks to get the money back.

Stayed in December 2024

Nothing!

Great location. Lovely pool. Very comfortable spacious rooms. Good breakfast. Friendly staff

Stayed in January 2025

Very good property and location

Stayed in October 2024

The property fulfilled my expectations. Nothing unexpected or that ai didn’t like.

Well located in the center of town, close to good restaurants and the town beach.

Stayed in August 2024

The veggies for breakfast could be a little bit more fresh, I could tell that the chickpeas and the carrots weren't super fresh. Maybe the music at the pool was a little bit too loud.

Great hotel with amazing view and gib and comfortable rooms. The hotel is super clean and the stuff very friendly. I arrive before the check in time and they gave me the room nonetheless. Amazing pool!

Stayed in September 2024

Location

Stayed in July 2024

Pool bar dreadful drinks, like it was run by a group of lads!

Very comfortable bed, great location

Stayed in July 2024

The room are starting to look a little old and the shower hot and cold water knobs no longer work well. They need work.

It is the best big hotel in Santa Marta. It could use some renovation. Overall, the staff is very pleasant and the facility provides all that is needed in a safe environment.

Stayed in April 2024

Dome staff was a displicent in some times. Additionally, the bathroom is open to the room, and the smells inside the room are so bad. My suggestion is to change the door or at least install an extractor into the bathroom.

The hotell luce like new

Stayed in July 2024

I loved everything

The staff was top tier amazing

Stayed in July 2024