A/C was pointing to the bed head so it was a bit uncomfortable at times to receive the ice air to the face when trying to sleep.

Location is the best. Being beachfront and having chairs and towels to use just exiting your room was awesome. Bus pass by in front of hotel so transportation to/from center is very nice. Very comfortable room with space and a balcony. We did not hear any other guests within. It has a restaurant so it can be a life saver when leaving/arriving time. Pool is quite simple but enough as mainly you would be in the beach. Very kind staff.

Stayed in April 2024

The restaurant of the hotel

Las playas

Stayed in March 2024

The small attention to detail, like cleaning of curtains and holes in our duvet and worn out towels.

The location of how close it was to the beach and having its private beach for its guests.

Stayed in February 2024

The hotel is looking a little tired for the money, but you pay for the location. Some rooms are better than others.

Fabulous location on a great beach. Wonderful staff (special mention to Stephen. Good breakfast and dinners. WiFi worked well. Plenty of comfortable sun beds and beds in the bedroom.

Stayed in February 2024

Not all rooms have the same quality. At the beginning, we got one room that had a balcony with not very nice views and not precisely clean, but we mentioned it in reception and they gave us another room, with very nice views to the garden and the sea.

The location is fantastic: this hotel is directly at the beach and it has nice beaches. With some trees and palm trees for those who want shade, or very nice areas for people who want to enjoy the sun. The food is wonderful: the best food I tried during my time in San Andrés and Providencia. The coconut rice... ache, I still dream of it. Cocktails were nice. Beds were really comfortable. It was clean. The personnel was very kind. If I go to San Andrés again, I will stay in Hotel Cocoplum Beach.

Stayed in December 2023

Not much choice if you didn’t want to eat in the hotel restaurant

Great location and really friendly staff

Stayed in January 2024

Great location right on the beach, excellent facilities, very clean and well run hotel.

Stayed in January 2024

WiFi very unstable, not reliable

Excellent location, food from the restaurant was fantastic, employees very friendly and always helpful

Stayed in December 2023

on our first night, the room had a leakage from above and the entire bathroom flooded. because this happened in the middle of the night no one could fix it. the front desk did not offer to change our room, so we had request it. if you don’t have the air conditioning or the fan on the room will start to smell and so will your clothes FYI. also, the sensor sink to wash your hands is really inconvenient if you are trying to do anything that takes more than 10 seconds. also, unless there is a sunny day, say goodbye to a hot or even warm water. and yes, it does get cloudy and rainy.

hands down the best beach in the entire island is this one. so that’s a huge plus if you are looking to relax here. the staff is nice and always available. the breakfast is good.

Stayed in December 2023

the bathroom smelled very bad. It smelled like sewage.

The location is in front of the beach

Stayed in November 2023

The restaurant staff at the hotel were tremendous, but some of the food did not sit well with me, particularly the fried fish.

The hotel is gorgeous with the colors. The room was tremendous and served as a great respite from the heat with the strong air conditioning. The beach area was immaculate and mostly quiet which allowed this to be such a relaxing stay overall. Each staff member was immaculate with their service and care.

Stayed in November 2023

Base equipment

Private beach

Stayed in October 2023

No comments.

The beach is the best in all the island; location is very close to the Island Center and other interest places; the room is very clean and with the comfort that I NEED IT. May be other peoples are expecting for a room like the Hiltons Hotels. No, they are very simples enough for a nice short vacation. Probable some of the rooms need a touch of maintenance. The employees are very friendly peoples and willing all the time to help you and fixing any issues. I decided to stay for days in this Hotels, knowing that other in El Rodadero, Santa Marta, are excellent facilities, like the "Winds" or "Reserva la Sierra". The food in the restaurant is excellent.

Stayed in September 2023

Internet was not good. Every step taken by the people above sounds like they are rearranging the furniture

The bed was great. The staff was friendly and professional. The location was perfect.

Stayed in September 2023

It’s out dated. Balcony windows weren’t clean. Low value for money

Near the beqch

Stayed in August 2023

The bathroom should have a courtain because everything get wet and it could be dangerous.

The location was wonderful

Stayed in July 2023

They could improve cleanliness, found some black hairs in the room & blood stains. Nonetheless, staff does a really good job they are just minor details.

By far on the best beach location Spacious rooms Wonderful staff Good breakfast

Stayed in August 2023

It needs a renovation. The bathroom and toilets are quite dirty. If you can’t drink water because it’s not potable, they should let us have some water to drink, and not to buy it always.

Close to the beach, friendly staff. The people is amazing, and the beach is beautiful. The sea has some plants, but I didn’t mind.

Stayed in August 2023

A bit pricey for the quality of the rooms. Towels where sometimes dirty.

The location is just amazing. Beautiful beach where you can also enjoy your dinner directly next to the sea. The staff did everything in their power to help.

Stayed in June 2023

Wifi did not work very frustrating for foreigners Hotel is beat down, missing ceramics Too expensive for what we received

Beds were comfortable

Stayed in June 2023

WiFi sometimes disconnected, so might be an issue for those who would like to work remotely here. Location is not the best for those who want to have easy access to the center.

Great location with direct exit to beautiful beach, very cozy atmosphere. Good breakfast, very friendly staff.

Stayed in June 2023

Breakfast was abundant but simple. Dinner (included in our package) was a set starter and a choice amongst only 3 dishes out of their menu (same 3 every night). Poor selection and simple food.

If they improved the restaurant, specially breakfast, it would be great.

Stayed in May 2023

quality of furniture

staff and location at most

Stayed in April 2023

Small terrace, a rather "basic" breakfast that after some days is boring

Very nice beach in front of the Rocky Cay. Spacious inside and nice place to have breakfast and to eat

Stayed in April 2023