Great location. Excellent breakfast. Fabulous staff.

Stayed in February 2024

Location is good, very near restaurants

Stayed in January 2024

Nice and spacious room, comfy bed and pillow, excellent wi-fi, beatuful view from the balcony in the room, very nice receptionists.

Stayed in January 2024

Breakfast

Location

Stayed in November 2023

The room was a bit close to the clerk room so you can hear the people talking loud

Comfy bed, great location, beautiful window view. Good breakfast

Stayed in December 2023

The shade was stuck open at top of window so i woke up with the Sun rising

Great location, very nice breakfast, staff was exceptional

Stayed in October 2023

great location, staff speaks English , bed comfort is average the mattress is springy.

Stayed in December 2023

TOO MUCH NOISE

BREAKFAST, LOCATION, VIEW, THE ROOM WAS COMFY

Stayed in November 2023

A little bit on the expensive side. But Medellin is becoming more popular as a destination for tourists and that is driving up prices. Cleaning staff can be a bit noisy when they are cleaning neighboring rooms.

Loved the location, right in the heart of Poblado. Loved the rooftop breakfast, loved the staff and how helpful they were and especially that they spoke English. Room was spacious, clean, and comfortable.

Stayed in November 2023

Breakfast could be better and the cleaning isn’t that good

Location

Stayed in October 2023

Could hear road noise

It was a well priced basic hotel. Location was decent. El Poblado is extremely busy and noisy. Personally, I prefer Laureles. 

Stayed in July 2023

Some exterior noise feels at the room.

Location, facilities, spacious room, staff

Stayed in October 2023

I expected more about the breakfast as I wanted it to be more typical Colombian food. I didn't like that they didn't change the sheets and beds every day as I was expected according to the instructions they had.

Cleaned and friendly staff

Stayed in September 2023

Thursday, July 20, my door would not unlock and the master cards of two staff members would not open it. Someone finally had to disassemble the lock. Upon checkout I could not locate my backup ATM card which was in my suitcase. I never carried that card. Upon my return home, my bank notified me they shut down the card on July 20 for suspected fraud, so I did not know it had been stolen until I returned home. The scary part is that someone had to have accessed my room.

Stayed in July 2023

What would have been nice: More hooks and drawers Dimmer light in bathroom (for night trips) Housekeeping staff should not knock on door to deliver chocolates (they were delicious though) or laundry service or forgotten items. Maybe we were sleeping or did not want to be disturbed. They were very nice but - maybe this is cultural — more privacy would be nice.

Clean, lovely, nice staff Hammock!

Stayed in July 2023

room smelled after Chlorox. The ventilation is no good (smell of bathroom remains in the room for many hours). at return visit to the hotel, same week we got a smaller room

Breakfast at top floor restaurant Check in, service at reception Location of hotel

Stayed in June 2023

Staff would not help with a international call to my credit card bank

Stayed in June 2023

Good location

Stayed in May 2023

the appliances are a bit old and the bathroom need an update design

in the center of poblado, a lot of restaurant choices around to a couple of minutes

Stayed in April 2023

Gym and swimming pool was closed due to refurbishment but the price for hotel was really good and notice was provided in advance. Noise dampening is very poor so not ideal for light sleepers, I'm from a major city so didn't bother me at all.

I loved the location as it was next to Park Lleras and Provenza, which meant everything was within walking distance, the room was decent size with a hanging hammock and panoramic view of Medellin - probably one of the best views. Customer service was amongst the best experiences I've had as my flight arrived first thing in the morning but reception staff were able to assign a room by 10am instead having to wait till 3pm.

Stayed in May 2023

The bed was too soft for me and the noises of the neighbours could be heard very loud and clear. Drainage of the shower was slow

The location is very convenient, restaurants within walking distance. And even though the hotel is now under renovation, there was no noise of the construction works in our room.

Stayed in May 2023

soft mattress - too much noise outside the hotel

location

Stayed in April 2023

Breakfast was ok - would have preferred more options but it was manageable with no problem.

Excellent location - REALLY close to bars & rest but away enough to avoid noise at night. Staff is friendly and maid service was nice every day. Hotel is under renovations so I had contacted them prior my arrival to ask for a room away from that area and they fully acomplished the request.

Stayed in April 2023

wi fi in room did not work the staff does not know the city

location exceptional

Stayed in March 2023