Reviews of Hotel Wayra Club This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Diagonal 15 No. 21-10, 507001 Acacías, Colombia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Reviewed: August 26, 2025 · Stayed in August 2025
Verified reviewReviewed: August 9, 2025 · Stayed in July 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: July 31, 2025 · Stayed in July 2025
Verified reviewReviewed: April 20, 2025 · Stayed in April 2025
Verified reviewReviewed: February 13, 2025 · Stayed in February 2025
Verified reviewFacilities
There's no hot water
Reviewed: December 27, 2024 · Stayed in December 2024
Verified reviewGood
It should be more variety
Reviewed: December 22, 2024 · Stayed in November 2024
Verified reviewI liked everything about this hotel. Staff was friendly and kind and patient with my beginner Spanish
Reviewed: July 27, 2024 · Stayed in July 2024
Verified reviewReviewed: May 7, 2024 · Stayed in May 2024
Verified reviewThe pool was nice. That's it because I only go to sleep on the nights.
I didn't like that when I got to the hotel they charged me more money. I didn't like that I left some money in the room and I was robbed (partial).
Reviewed: November 6, 2023 · Stayed in October 2023
Verified reviewWe had a wonderful experience and breakfast was delicious. Staff as very helpful and kind.
Reviewed: October 30, 2023 · Stayed in October 2023
Verified reviewReviewed: March 22, 2023 · Stayed in March 2023
Verified reviewNothing
Everything. Found a 3cm BLADE INSIDE my JUICE, thanks God I was drinking it with a straw! Otherwise I would have ended up in hospital with a split throat. Told the waitress and nothing happened, not even management came to apologise. Same waitress spilled some food with a really hot sauce all over my hand and arm and didn’t even apologise or helped me giving me something to calm the burn, the food she spilled remained on the floor next to me during our meal and all the time we remained in the pool area. Staff were rude, even on the phone when attempting to make the booking originally, they tried to overcharge me. Room was dirty and had to get the sheets changed as they were full of stains and hairs. The pool was dirty, full of leaves and insects, music in the pool area was blasting out loud even though we were the only ones there, so definitely NOT FOR RELAXING. We wrote all the complaints on check out, and again, never heard anything from the management. And most definitely not a 4 stars hotel, maybe they could reach 2 being very generous. So the price paid for the room was definitely overpriced. Absolutely NEVER going back again and wouldn’t even recommend it to my worst enemy.