Parque Tayrona Lote 9 entre Zaino y Cañaveral, 470007, Zaino, 470007 El Zaino, Colombia
#9 of 37 hotels in El Zaino
Guests' ChoiceBased on 21 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
9.2
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 21
Reviewed: September 4, 2025
Borce
SloveniaIt is at the beginning of the national park, and the start of the hike is not further so you need to wait for the first shuttle which starts at the entrance. Does not make difference if you want to start hike early. The steps are ok, but they need to do something with the atmosphere at the restaurant. The staff was ok, but on multiple occasions you get impression that you are not wanted there. The food was average.
The units are really pretty, and with great distance from each other that gives you intimacy. The massage that we took was perfect, (Julianage and Andrea). Being in the national park makes this stay special with the morning sounds.
Stayed in August 2025
Reviewed: August 24, 2025
Serena
ItalyThe only challenge is the stairs — they’re quite steep and numerous, which can be tough after a long day trekking in the sun and humidity. Not the best option for older guests or anyone with mobility issues, but overall a wonderful stay with great service and nature all around.
Amazing location right inside the national park! The place is cozy and comfortable, with good food options and super friendly, attentive staff. The cabañas are well equipped with hot water shower and air con. Sunset and sunrise here are an absolute must-see.
Stayed in August 2025
Reviewed: August 5, 2025
Andy
United KingdomBeautiful place, amazing views from the rooms
Stayed in July 2025
Reviewed: May 31, 2025
Joana
PortugalNothing to say just make sure you close all the windows and turn off the lights before going to bed so you don’t have friends visiting 😅
The place is just beautiful and the people working there are very friendly and welcoming. It’s super easy to get there as there’s a bus that leave you there + that same bus get you to where the trail begins! PS: the stairs are not that bad!
Stayed in May 2025
Reviewed: May 19, 2025
Maria
ColombiaFor breakfast the healthy bowl is a little too small
We enjoyed our stay in the eco hotel, the staff, the food, and the views were amazing! I would stay there again despite the fact that walking upstairs to the room can be tiring:)
Stayed in April 2025
Reviewed: May 3, 2025
Vaninna
ColombiaThe hot water only worked one time out of many I tried using it.
The rooms are amazing, the location is the best, staff was useful and friendly, they solved every issue we had, it’s a great option to stay inside the park. I would definitely come back.
Stayed in April 2025
Reviewed: April 24, 2025
Nicolas
FranceGood location in the eco park of Tayrona. Beautiful and huge room, like being in the middle of jungle! Parking here. Thank to Juan Luis at the desk! Very helpful
Stayed in April 2025
Reviewed: April 6, 2025
Eric
CanadaIt would be a perfect 10 if it weren't for the stairs to the accommodations. There are many (50+) stairs up to your room which are unevenly sized (some small, some very tall -- dangerous if you aren't paying attention at night). This provides a great view and doesn't seem like a big deal...the first time. When you go to explore Tayrona's beaches, you will be hiking for several hours in & out along trails with hundreds of stairs and inclined areas. I'm a reasonably fit person who loves hiking, but it was not fun to climb the hill back to our room afterwards (then down/up again for dinner...) You want to take the shuttle that runs along the main road to reach the gate & beaches. It's a long walk otherwise. Hot water in the shower is very inconsistent and the wifi isn't super reliable -- but remember that you're on top of hill in a remote park that doesn't even have cell service. Zirwa is amazingly luxurious for its location.
Zirwa is an incredibly beautiful, luxurious place to stay in a remote location. The food was great, the staff are extremely attentive and helpful, and the accommodation itself was magnificent. Very comfortable, big beds with soft linens. Great air conditioning, soft towels & toiletries included. The price is very low by international standards. The available spa/massage services were fantastic. It was exactly what we needed to unwind and feel fancy after a long backpacking trip. We will never forget the time we spent here. Note that the gates to Tayrona park close at 3:00pm, so you need to arrive before then or make special arrangements with Zirwa to enter (they will help you).
Stayed in March 2025
Reviewed: March 26, 2025
Loredana
ItalyWhile the breakfast was tasty, it was quite small, considering the price we paid for the room. We weren't offered any help to carry our luggage to our room. Upon leaving, while we were told to hail one of the shuttles going to the main entrance, they were all full, so we ended up walking with our luggage down- and uphill for 15 minutes.
New property, conveniently located close to El Zaino entrance. The rooms are nicely decorated and very comfortable. Amazing view over the park from the private terrace, you are truly immersed in the nature. We had a massage after a day of trekking in the jungle and it was exceptional.
Stayed in March 2025
Reviewed: March 2, 2025
Madeline
United StatesBeautiful
Stayed in March 2025
Reviewed: February 9, 2025
Ospina
NetherlandsEverything was great. Completely recommended. Food was also amazing 😍
Stayed in January 2025
Reviewed: January 6, 2025
Melissa
United StatesThere was no electricity all night. But it was due to heavy storms in the area during our stay. It wasn’t super uncomfortable… Lots of stairs, be ready.
This place is beautiful. Everything is brand new and very well maintained so far. Food was good.
Stayed in January 2025
Reviewed: December 2, 2024
Candace
PanamaI especially didn’t like that people running the hotel would not offer me a discount or anything complementary for not being able to sleep all night or the fact that booking said the beach was a short 5 min walk away, but indeed it was a 45 min walk, or a bus ride plus 15 min down the path. It my country good customer service is more than a sorry! Also don’t expect good food, I ordered the burger and the pasta with shrimp sauce and both were disappointing.
Don’t be fooled by the beautiful pictures or think you will have a quiet stay. There was loud base music until 4am the night I stayed. The rooms are beautiful but the sheets are stiff and the laundry detergent is smelly. The shower is very nice and the best hot water system in Latin America, but I wasn’t able to enjoy myself because of the loud music. I wanted to hear nature and could not!
Stayed in December 2024
Reviewed: August 10, 2025
Raul
United StatesThere are no comments available for this review
Stayed in July 2025
Reviewed: April 12, 2025
Richard
ColombiaThere are no comments available for this review
Stayed in January 2025
Reviewed: March 1, 2025
Daniel
MexicoThere are no comments available for this review
Stayed in February 2025
Reviewed: February 12, 2025
Anna-maria
GermanyThere are no comments available for this review
Stayed in January 2025
Reviewed: February 3, 2025
Espinosa
ColombiaThere are no comments available for this review
Stayed in January 2025
Reviewed: January 3, 2025
Konstantinos
GermanyThere are no comments available for this review
Stayed in January 2025
Reviewed: December 21, 2024
Alexander
NetherlandsThere are no comments available for this review
Stayed in December 2024
Showing 1 - 21
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content