Venice, Italy
Positive section of review
The staff was amazing. I arrived jetlagged and exhausted and the amazing woman at the reception desk (I am sooo sorry, I forgot her name!) realized that I was not due to check in until the next day! Luckily, she had one room remaining and she upgraded me to that room for a small fee for the duration of my stay. It was a lovely room overlooking the stairs and the canal. The staff are very helpful and really make this place special! The hotel location was super close to Guglie water taxi stop and across the canal from Jewish Ghetto area. It borders on a residential area which I loved as I was not interested in staying near the madness of Rialto or San Marco.
Negative section of review
This was my first time staying in Venice so some of these challenges are not within the control of the property. If you are a light sleeper, you will hear the crowds and the water taxi horns, even with your windows closed and the AC turned on. This is a shame because the weather was perfect for sleeping with the windows open. I tried that the first night and couldn't do it. I am not sure if other rooms are affected, but there was some mechanical sound all night long underneath my room that also made it a bit difficult to fall/stay asleep. After a couple of nights, I got used to it. You will have to carry your luggage up @20 stairs, but that's clearly stated in the listing.
Milan, Italy
Positive section of review
Modern hotel with many amenities in your room. The beds were a little too firm and the air conditioning wasn't great. It got pretty warm at times. It's seems it's set to a particular temperature and couldn't adjust. Pretty view from the rooftop. Breakfast buffet was decent. Lidia at check in desk was very kind and accommodating. The Navigli district is more lively at night. More of a hipster vibe. Many restaurants and bars. It's about 20 min walk to the Duomo. There is many shops nearby as well.
Negative section of review
The room temperature and firm mattress.
Santa Flavia, Italy
Positive section of review
Great entertainment at night, really a good place to be and enjoyable. Facilities are wonderful and offer great things to do, pool activities, exercise, excursions. The cleaning service was done right away in the villas while we were at breakfast, very clean and tidy.
Negative section of review
The services could be improved by the following; - iron availability, not just a service but there should be an iron at the property your room can request to iron items last minute, typical at any hotel/resort etc - valet service to parking lot, we are on vacation we should be able to have someone go get our car that is parked in off property lot instead of walking on busy road - food service to chairs at pool, not relaxing to ask everyone to have to sit at the restaurant to eat, and not be able to get service to your chair (most beach clubs even offer this in Europe) - towel service at pool is ridiculous, giving people 1 towel to drag around with them all day
Castel Gandolfo, Italy
Positive section of review
Beautiful place for couples getaways. We enjoyed the lake view and the privacy. The hosts were very kind. The beach service included was also very nice.
Bologna, Italy
Positive section of review
Across from the train station. Lots of places to eat and within walking distance to the city center.
Riomaggiore, Italy
Positive section of review
It was amazing! Amazing view, clean room, welcome gift and air conditioning was amazing!
Negative section of review
WiFi went in and out in spots of the apartment
Milan, Italy
Positive section of review
Massive unit. Incredibly comfortable bed. Bathtub.
Negative section of review
Pricey for one night but par for the course in this area of Milan.
Gravina in Puglia, Italy
Positive section of review
Breakfast was ok but could have been better
Lucera, Italy
Positive section of review
Space and location
Taormina, Italy
Positive section of review
The location and service were unmatched! Can’t wait to return again!
Negative section of review
Nothing