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Kazakhstan Hotel Reviews by Real Guests

Recent Reviews for Hotels in Kazakhstan

  • Lessor Centre Apartments

    Almaty, Kazakhstan

    Average Review Score: 8.5
    • Positive section of review

      Location is great, right next to 'bania' Arasan and Panfilov Park, walking distance to the Green Bazaar and the central mosque.

    • Negative section of review

      When we arrived it was very cold and we were told there was nothing that could be done because the apartment was on central heating. Once the heating kicked off (a day later), there was only scorching hot water for the day. There was no hairdryer and the manager's position on that was that they did not need to provide one.

    Reviewed: October 19, 2018 Stayed in October 2018
    BeyondOverton United Kingdom
  • Hostel Nochleg

    Astana, Kazakhstan

    Average Review Score: 8.3
    • Positive section of review

      Lovely homely helpful comfy hostel. Simply furnished, has everything. V good location. Really central to the ‘new town’. Everyone hangs out in the new town. Astana is not really a place where the old town is the place to be.

    • Negative section of review

      Could do with a bigger area for toilets and sinks. All a bit congested at tooth brushing time and more space would make it feel a bit more private. Same goes for the showers.

    Reviewed: October 19, 2018 Stayed in September 2018
    Rebecca United Kingdom
  • DA Hostel Almaty

    Almaty, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      On the day of arrival, they help me to find the tour to kolsai lake which depart on the same day. I suppose to pay that days room charge but they allow me to cancel the booking without any charges. Reception was nice and speak good English. Security is good and it is nearby the bus station to train or other famous sightseeing site. Although it is not close to metro but bus can go to anywhere in Almaty.

    • Negative section of review

      Bed is too soft for me, but it is personal problem

    Reviewed: October 19, 2018 Stayed in October 2018
    Katy Hong Kong
  • ShymHostle

    Shymkent, Kazakhstan

    Average Review Score: 9.6
    • Positive section of review

      A very welcoming and easy going place. Very comfortable. Lovely hostess. Really excellent location. Shymkent is quite big and looking at the map the centre is not obvious. This place is central. Easy walking to nearby restaurants and parks. Good for bus stops too. Download the 2GIS app and you’ll be using the buses like a local in no time.

    Reviewed: October 19, 2018 Stayed in September 2018
    Rebecca United Kingdom
  • Hotel Keremet

    Almaty, Kazakhstan

    Average Review Score: 8.4
    • Positive section of review

      Staff was friendly. Shuttle service was great. Breakfast was delicious.

    • Negative section of review

      The breakfast was delicious but a bit slow to prepare.

    Reviewed: October 18, 2018 Stayed in October 2018
    Timur Uzbekistan
  • Rauan Hotel

    Astana, Kazakhstan

    Average Review Score: 7.2
    • Positive section of review

      location

    • Negative section of review

      a bit cool in the room

    Reviewed: October 18, 2018 Stayed in October 2018
    Ирина Kazakhstan
  • Hostel Eleon

    Almaty, Kazakhstan

    Average Review Score: 9.2
    • Positive section of review

      Ticked most boxes for a decent hostel! Clean, modern, decent common area and kitchen facilities, washing/ironing facilities, 5 min walk from Metro!

    Reviewed: October 19, 2018 Stayed in October 2018
    Paul United Kingdom
  • Capital Hostel

    Astana, Kazakhstan

    Average Review Score: 8.5
    • Positive section of review

      Great location and super friendly staff. I was allowed to leave my huge luggage for one more day.

    Reviewed: October 19, 2018 Stayed in October 2018
    Kambar Kazakhstan
  • Park Hotel

    Karagandy, Kazakhstan

    Average Review Score: 9
    • Positive section of review

      Cleanness, friendly personnel, delicious food at the restaurant and nice location

    • Negative section of review

      There is no croissants at breakfast

    Reviewed: October 19, 2018 Stayed in October 2018
    Mahmoud Tunisia

Highly Rated Hotels in Kazakhstan by English-speaking Reviewers

  • Opera Apartments

    Almaty, Kazakhstan

    Average Review Score: 9.8
    • Positive section of review

      Very celan very new very nice staff excellent

    • Negative section of review

      Notthing all excellent

    Reviewed: April 26, 2018 Stayed in April 2018
    Murat Turkey
  • Hostel Forum

    Astana, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      Near a bus stop and brand new facilities and you can do laundry for free

    • Negative section of review

      Nothing really, I'm a simpleton, it had everything I needed and everything was new

    Reviewed: October 7, 2017 Stayed in September 2017
    Ryan United States of America
  • Hostel Friendsbook on Baizakova 221

    Almaty, Kazakhstan

    Average Review Score: 9.3
    • Positive section of review

      Очень отзывчивый и приветливый персонал, уютно и чисто. I will definitely stay here again. Very open, responsive and outgoing administration and stuff. Breakfasts are delicious and I could climb to mountains till the 3pm without getting hungry again. Very clean and calm place. Beds are comfortable too. I also got lucky to have sweetest roommates. Thanks for making my stay in Almaty very cozy and relaxing

    • Negative section of review

      Thanks god I didn't have very heavy baggages, so it was easier to go up and down by stairs. If you want to stay here you should note that the hostel is located in the 5th floor. Except this everything is great

    Reviewed: September 2, 2017 Stayed in September 2017
    Diana China
  • Eco Apart Hotel Astana

    Astana, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      Location is good and the staff are friendly

    • Negative section of review

      The beds was a little small

    Reviewed: April 16, 2018 Stayed in April 2018
    Daifullah United Arab Emirates
  • Medeu

    Kostanay, Kazakhstan

    Average Review Score: 9.2
    • Positive section of review

      A new one hotel. Friendly and helpful staff. Clean. Good combination of price and quality.

    • Negative section of review

      Nothing

    Reviewed: May 5, 2018 Stayed in May 2018
    Daniyar Kazakhstan
  • Hostel Nomad 4x4

    Astana, Kazakhstan

    Average Review Score: 9.2
    • Positive section of review

      The staff was amazing, it was extremely clean. It was very quiet and the other guests were respectful.

    • Negative section of review

      The location is not ideal, but would be more pleasant in the warmer months.

    Reviewed: April 15, 2018 Stayed in March 2018
    James Canada
  • "European" backpackers hostel in Almaty

    Almaty, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      Staff speaks english very fluently. Rooms and facilities are very clean. Breakfast with fied eggs, breads and tea is free and good. Terrace and lobby are convinient to stay and take a rest. Soecially the garden is beautiful. Best hostel where I has been in Almaty, Kazakhstan.

    Reviewed: June 4, 2017 Stayed in May 2017
    Jungsoo South Korea
  • Express city hotel

    Shymkent, Kazakhstan

    Average Review Score: 9.1
    • Positive section of review

      The hotel is cozy with polite staff, ready to answer all questions. The rooms are clean, with all the necessary accessories.

    • Negative section of review

      The only thing, the choice of dishes for breakfast was not quite diverse, and the baking was not quite fresh. Also the refrigerator in our room (302) worked very weakly.🙁 Nevertheless, all these little are compensated by the excellent location and the cleanliness of the rooms.

    Reviewed: May 23, 2018 Stayed in May 2018
    Ulzhana Kazakhstan
  • Dostyk Hostel

    Almaty, Kazakhstan

    Average Review Score: 9.5
    • Positive section of review

      Everything exceeded my expectations. They are friendly, they helped us out of a difficult situation with a taxi, the breakfast was delicious and everything was clean. Lockers with keys are provided in the room. The location was wonderful and we were able to walk to the green Bazaar, the cable car, museums and parks.

    Reviewed: September 26, 2017 Stayed in September 2017
    Krista United States of America
  • Mini-Hotel Pulsar

    Astana, Kazakhstan

    Average Review Score: 9.2
    • Positive section of review

      The place was very clean. Our host was a very helpful lady. The place is just a short walk away from the Presidential park and conveniently located to grab a cab on the way to the center. Simple and inexpensive, yet comfortable.

    Reviewed: August 16, 2017 Stayed in August 2017
    Maša Croatia
  • Renion Park Hotel

    Almaty, Kazakhstan

    Average Review Score: 9.1
    • Positive section of review

      Nice place and comfortable

    • Negative section of review

      the service food, it didn't had overnight

    Reviewed: May 29, 2018 Stayed in May 2018
    Viajero.cl Chile
  • Elite Apart-Hotel

    Astana, Kazakhstan

    Average Review Score: 9.6
    • Positive section of review

      The apartment is clean, comfortable and full of modern technology. The gentleman who was my point of contact whilst i was staying there was helpful and attentive. This apartment is excellent value for money.

    Reviewed: November 14, 2016 Stayed in November 2016
    Joe Saudi Arabia
  • Hostel Sweet home

    Shymkent, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      A VERY clean house with a nice garden. The owner does her absolute best for you to feel comfortable. Internet works very well (surprisingly well for Kazakhstan). Easy access by public bus (bus stop called Sayramskaya), easy to get to the location where from leave buses and taxis to Lenger (and further up in the Thian Shan mountains). Quiet location, all you hear are birds from the garden.

    • Negative section of review

      I cannot think of anything, the place was simply VERY nice.

    Reviewed: April 28, 2017 Stayed in April 2017
    Michal Czech Republic
  • The Barrel Hostel

    Astana, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      Excellent hostel, comfy and cool designed, clean and cozy. The coolest thing is that they have a shop with almost everything to find on a basement of their building! You need only to ask from administrator to give you a special key, enter the lift, press Parking button and you are there!

    • Negative section of review

      Can't think of any!

    Reviewed: June 29, 2017 Stayed in June 2017
    Ronald Hong Kong
  • ShymHostle

    Shymkent, Kazakhstan

    Average Review Score: 9.6
    • Positive section of review

      It is a big house , the hostel occupied one block, the owner occupies another block. It is cosy and clean. And in good location.

    • Negative section of review

      Two toilets only, one downstairs and one upstairs. The toilet can be busy if many guests check in.

    Reviewed: October 5, 2017 Stayed in September 2017
    victor Malaysia
  • The St. Regis Astana

    Astana, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      ONLY LOCATION AND THIS WAS NEW HOTEL MEANING THAT FIRST YEAR WE COULD ENJOY THE USE OF NEW FURNITURE, BED SHEETS AND SHOWER/BATHROOM FACILITIES. SECOND GOOD THING - THIS HOTEL EMPLOYS SOME DECENT EXPATS WHO IS FLEXIBLE, PATIENT AND VERY SKILLFUL IN RESOLUTION'S OF CONFLICT SITUATION! ROOMS ARE SO SPACIOUS AND I WITH MY BROTHER IBRAHIM WOULD RECOMMEND THE NEW GUEST TO BOOK ROOM AT THE 10TH FLOOR WITH RIVER/PARK VIEW !

    • Negative section of review

      WELL & AGAIN, LIKE IN BATUMI & TIFLIS (GEORGIA), BOOKING. COM YOU ARE ARE STRONGLY URGED TO AUDIT/INSPECT THESE KIND OF MAJOR NEWCOMERS AND PLACES. GOD DAMN IT - PLEASE EMPLOY SOME 3RD PARTY INSPECTORS BEFORE PUBLISHING THESE PLACES AND TO ENSURE THAT THEIR ADVERTS ARE MATCHING THE GRUESOME REALITIES.... THE BLAMES OF EXPERIENCED AND WITNESSED MAJOR FIASCOS AT THE ST. REGIS GOES BETWEEN THE MAIN CONTRACTOR'S LACK OF QUALITY ATTITUDE AND "HUMBLE" ATTITUDE OF THE COMMISSIONING TEAM OF MANAGING CONTRACTOR. OBVIOUSLY, IT WAS TOO PREMATURE TO OPEN 82% COMPLETED FACILITY! AGAIN, THE HEAD OF COMMISSIONING SHOULD HAVE BEEN DISMISSED FOR SUCH FALSE ACCEPTANCES. THOSE AUDITED DEFICIENCIES SO FAR: 1) FEATURES ADVERTISED AT BOOKING.COM ARE CLEARLY NOT MATCHING WHEN WE STAYED THERE. 2) LOCAL STAFF, ESPECIALLY AT THE TECHNICIANS LEVEL AND JUNIOR RECEPTION TEAM HAS TO BE PROPERLY TRAINED AND BE VERY FAMILIAR WITH ALL HOTEL'S FEATURES AND OPTIONS! 3) SENIOR STAFF AND MID-MANAGEMENT LEVEL TEAM FAILED TO PROPERLY SUPERVISE THE WORKS OF FRONTLINE STAFF AND HAD NO ANY CONTROL CHECKS PRIOR LETTING THE ROOMS TO THE GUEST. THIS IS A CRITICAL COMPLAINTS!!! 2) SPA AND SWIMMING POOL NOT READY AT ALL. 3) MAJOR TV CHANNEL, LIKE CNN, NAT GEO WILD, NATIONAL GEOGRAPHIC, DISCOVERY CHANNELS, CARTOON NETWORK ETC ARE NOT WORKING. RECOMMENDED TO CHANGE THE CURRENT SUPPLIER OF IT AND COMMUNICATION SERVICES. 4) HOTEL AND ITS EVERY FACILITIES, CURRENTLY UNDER THE OPERATIONAL TRIALS HAS NO ANY NAVIGATIONAL SIGNS AND DIRECTIONS, INCLUDING INSIDE THE LIFTS (ELEVATORS). 5) BASIC AND CLEARLY VISIBLE SIGN BOARDS OR GUIDES SHALL BE ATTACHED NEXT TO ROOM AMENITIES LIKE HOW TO USE THE BATHROOM, SHOWER, TUBE, PHONE AND SO-CALLED "SMART" ROOM FUNCTION. 6) MENU AT MAIN RESTAURANT RECOMMENDED TO INCLUDE A BASIC PAN-ASIAN FUSION COUSINE LIKE CHINESE, VIETNAMESE AND JAPANESE.

    Reviewed: October 7, 2017 Stayed in October 2017
    Adailar Hong Kong
  • Interhouse Almaty

    Almaty, Kazakhstan

    Average Review Score: 9.5
    • Positive section of review

      Clean and nice stuff

    • Negative section of review

      Bed, mantras was too soft and makes noise

    Reviewed: May 11, 2018 Stayed in May 2018
    Yershat Kazakhstan
  • Aidana Plaza Hotel

    Shymkent, Kazakhstan

    Average Review Score: 9.1
    • Positive section of review

      Very comfortable room

    • Negative section of review

      Coffee is not included as part of breakfast. You have to ask for it and then you are charged extra... this was not made clear when booking and neither was it made clear at check-in. For a hotel that markets itself as a 4-star international hotel, I expect good coffee to be included with the breakfast, not as a chargeable extra.

    Reviewed: May 11, 2018 Stayed in May 2018
    James Kazakhstan
  • Appartmets

    Turksib, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      The property manager collected me from the train station. It was very helpful. Thank you.

    Reviewed: May 29, 2018 Stayed in May 2018
    Anonymous Kazakhstan

Highly Rated Hotels in Kazakhstan by All Reviewers

  • Opera Apartments

    Almaty, Kazakhstan

    Average Review Score: 9.8
    • Positive section of review

      Very celan very new very nice staff excellent

    • Negative section of review

      Notthing all excellent

    Reviewed: April 26, 2018 Stayed in April 2018
    Murat Turkey
  • Hostel Forum

    Astana, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      Near a bus stop and brand new facilities and you can do laundry for free

    • Negative section of review

      Nothing really, I'm a simpleton, it had everything I needed and everything was new

    Reviewed: October 7, 2017 Stayed in September 2017
    Ryan United States of America
  • "European" backpackers hostel in Almaty

    Almaty, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      Staff speaks english very fluently. Rooms and facilities are very clean. Breakfast with fied eggs, breads and tea is free and good. Terrace and lobby are convinient to stay and take a rest. Soecially the garden is beautiful. Best hostel where I has been in Almaty, Kazakhstan.

    Reviewed: June 4, 2017 Stayed in May 2017
    Jungsoo South Korea
  • Dostyk Hostel

    Almaty, Kazakhstan

    Average Review Score: 9.5
    • Positive section of review

      Everything exceeded my expectations. They are friendly, they helped us out of a difficult situation with a taxi, the breakfast was delicious and everything was clean. Lockers with keys are provided in the room. The location was wonderful and we were able to walk to the green Bazaar, the cable car, museums and parks.

    Reviewed: September 26, 2017 Stayed in September 2017
    Krista United States of America
  • Elite Apart-Hotel

    Astana, Kazakhstan

    Average Review Score: 9.6
    • Positive section of review

      The apartment is clean, comfortable and full of modern technology. The gentleman who was my point of contact whilst i was staying there was helpful and attentive. This apartment is excellent value for money.

    Reviewed: November 14, 2016 Stayed in November 2016
    Joe Saudi Arabia
  • Hostel Sweet home

    Shymkent, Kazakhstan

    Average Review Score: 9.4
    • Positive section of review

      A VERY clean house with a nice garden. The owner does her absolute best for you to feel comfortable. Internet works very well (surprisingly well for Kazakhstan). Easy access by public bus (bus stop called Sayramskaya), easy to get to the location where from leave buses and taxis to Lenger (and further up in the Thian Shan mountains). Quiet location, all you hear are birds from the garden.

    • Negative section of review

      I cannot think of anything, the place was simply VERY nice.

    Reviewed: April 28, 2017 Stayed in April 2017
    Michal Czech Republic
  • ShymHostle

    Shymkent, Kazakhstan

    Average Review Score: 9.6
    • Positive section of review

      It is a big house , the hostel occupied one block, the owner occupies another block. It is cosy and clean. And in good location.

    • Negative section of review

      Two toilets only, one downstairs and one upstairs. The toilet can be busy if many guests check in.

    Reviewed: October 5, 2017 Stayed in September 2017
    victor Malaysia
  • Hostel Viator

    Almaty, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      The place was very clean and neat. The host was very hospitable and polite. She did her best to make us feel comfortable and attended to our requests promptly.

    • Negative section of review

      The location of the hostel was a bit far from the main street.

    Reviewed: April 11, 2018 Stayed in March 2018
    Hui Singapore
  • Interhouse Almaty

    Almaty, Kazakhstan

    Average Review Score: 9.5
    • Positive section of review

      Clean and nice stuff

    • Negative section of review

      Bed, mantras was too soft and makes noise

    Reviewed: May 11, 2018 Stayed in May 2018
    Yershat Kazakhstan
  • Hostel Ishim Astana

    Astana, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      Hostel Ishim was the most beautiful hostel ever visited

    Reviewed: October 18, 2017 Stayed in October 2017
    Anonymous Slovakia
  • Appartmets

    Turksib, Kazakhstan

    Average Review Score: 9.7
    • Positive section of review

      The property manager collected me from the train station. It was very helpful. Thank you.

    Reviewed: May 29, 2018 Stayed in May 2018
    Anonymous Kazakhstan