Johor Bahru, Malaysia
Positive section of review
The location is good with assigned parking lot, which is just next to the lift. Facilities such as swimming pool, gym, pool room etc look good and well maintained though we didn't get to use them. The room itself looks like what was shown in the picture, spacious with sea view and has a huge fridge. Host provided bottled water, towels and toiletries. Host and staff replied promptly and that's very helpful. Instruction to collect the key card was very clear.
Negative section of review
The bed and sofa were not to our preference. The accommodation can accommodate 6 people but there are only 4 sets of utensils and 3 chairs though it doesn't affect my stay since we have only 3 people but I'm considering booking this place again for 5 pax.
Kuala Lumpur, Malaysia
Positive section of review
Located next to Petronas Towers, fantastic view from the rooftop swimming pool, good facilities, spacious apartment, comfy bed, easy check-in/out through the guests relations manager always present at the property. Special thanks to my manager who had been very kind and supportive.
Negative section of review
Property needs a bit of refurbishment, noticeable spots on the furniture, towels were not present checking in, and, despite the request, were only provided next morning after a reminder via Booking.com. The water in the rooftop pool didn't look clear, possibly filtering issues. Also worth noting that despite of a huge underground being nearly nearly empty, the property couldn't provide access for a second car (understandably, the latter point would probably be irrelevant to overwhelming majority of guests).
Kuala Lumpur, Malaysia
Positive section of review
Excellent family destination Very friendly and supportive staff Wonderfully connected to a mall The concierge associate Fadely was extremely helpful and continuously goes out of his way to provide us with the best advice. Thumbs up 👍🏻
Negative section of review
The room carpet is a little overused Toilet seats are children size 😂
Kuala Lumpur, Malaysia
Positive section of review
The view from our room was great. Indoor pool is amazing, even for an advance recreational swimmer, and with a stunning view. Room was spacious and quiet. Breakfast was full of the tasty options for every diet.
Ipoh, Malaysia
Positive section of review
The Bali concept in the hotel is really nice! Our room had a terrace directly to the Koi fish pond! It was so soothing spending the afternoon listening to the water
Negative section of review
It’s wasn’t that bad, but you could hear the other room neighbors noises. It’s the way the hotel is built
Kuala Lumpur, Malaysia
Positive section of review
great location. helpful and friendly staff, i drop my phone on bed after check out but luckily staff keep it and return to me. Appreciate and thanks
Kuah, Malaysia
Positive section of review
breakfast was good. location & view from the room was excellent. we enjoyed sitting on the balcony & watched the sunset
Negative section of review
the room itself needs a revamp, the walls needs a good paint work & if possible, please replace the furnitures (sofa bed & chairs) to a more modern ones.
Kuching, Malaysia
Positive section of review
location was good hotel was well maintained
Negative section of review
disappointing there was 3 adults but 2 beds provided and 2 sets of amenities like towels etc. not value for money
Genting Highlands, Malaysia
Positive section of review
Natasha was helpful
Negative section of review
Terrible, don’t even think of coming The whole building smells like sewer even the rooms !! Carpets are disgusting and heavily stained No soap in the bathroom Shower hose is leaking all the water Room telephone is not working, you have to personally go down for requests Refusing to provide more than 1 blanket even if we are 3 on the reservation Staff will not provide any guidance during check in and will just throw you some wrong information if you insist Kids pool water is freezing It just feels like torture, I can’t believe it ended
Brinchang, Malaysia
Positive section of review
Bed condition bad
Negative section of review
Location is good