Johor Bahru, Malaysia
Positive section of review
I like the first surprise with a cookies, what's more, it was warm. Pleasant surprise. I don't eat cookies but I did. Jun, Hakim and the Concierge boy Ivant were all very good at the service. Jun, the front desk made it a point to make the customer happy. He made sure I had a good birthday celebration. The Careline Agent did a very good job. It is like my personal assistant, I got all that I wanted from.asking the Careline Agent. Not sure it was prompted by AI, if so you have trained the agent well. Keep up the service standard, we need more of such excellent service in Malaysia.
Ipoh, Malaysia
Positive section of review
The place was very strategic ❤ food, 99 speedmart,7E & pharmacy nearby ❤ Halal food everywhere ❤ even you can walk to buy food & any needs. It's takes less then 40 mins to go Tourists places. The view also calm my mind ❤ so much fun in Ipoh ❤
Negative section of review
There's only one bathroom. Need more mirror.
Kuala Lumpur, Malaysia
Positive section of review
Great instructions to easily get key, information regarding water heater etc. Great location!! Lovely modern apartment. Very friendly and provided relative information.
Negative section of review
Odd smell from bathroom. Walls of shower needed cleaning due to mold build up.
Johor Bahru, Malaysia
Positive section of review
The lobby was very spacious. I can get hot & cold water. So efficient was the house keeping to send the hairdryer.
Negative section of review
I made a point to call n confirm a room after I received confirmation of booking. z But when Cynthia was not there who supported me I had to go thru the hassle of checking in by a much less efficient staff. Luckily Sri was there to just told the boy to expedite the checking in. Need better service
Kuantan, Malaysia
Positive section of review
Location, cleanliness, service, comfort, room size, hotel view and breakfast.
Negative section of review
Some of the utilities were not available like steam/sauna and spa. The parking is also not that convenient.
Ipoh, Malaysia
Positive section of review
I like the breakfast buffet!😄😆 It's different meals on every morning 😍
Negative section of review
All is good
George Town, Malaysia
Positive section of review
Pool was great. Hotel looks very nice and modern.
Negative section of review
WiFi is terrible. Breakfast is average.
Malacca, Malaysia
Positive section of review
Good location with parking
Negative section of review
Slight musky smell
Kuala Lumpur, Malaysia
Positive section of review
Very nice
Negative section of review
No
Kuala Lumpur, Malaysia
Positive section of review
I really liked the location, as it’s very close to KLCC and easy to access everything around. The room was clean, modern, and comfortable. The staff were friendly and helpful, and the environment felt safe and peaceful.
Negative section of review
WiFi speed could be improved