Kuching, Malaysia
Positive section of review
Every detail is quality! The art and decor are very tasteful throughout, the room is very spacious and the river "waterfront" views are tremendous. The breakfast is exceptional - the best buffet that I can remember in Asia. The pool is (small) but is in a nice cozy area, covered and has a great view. The water and tasty treats in the foyer are a nice Access to the mall is a big bonus. Access for jalan jalan, walking the city, was perfect. My final experience was two days after I had checked out and after dropping off my rental car on my return - I had a called a Grab and it was very late in coming. I had been hiking and kayaking and looked like it :+). I was repacking from the trip and shopping and the hotel manager and his wife came to ask me if I needed assistance and had the hotel car drive me to my other hotel closer to the airport. They were kind, gracious and caring.
Negative section of review
I don't like paying for a bathroom if I am a guest in the hotel. Granted, the bathroom is actually part of the mall and is called the executive bathroom, but I think hotel guests should be afforded a bathroom on the ground floor.
Kota Kinabalu, Malaysia
Positive section of review
The staff are A+, and the concierge A++ .... and I am a tough customer. The room is spacious, very clean and very comfortable. It is a great place to jalan jalan, watch a sunset and feel the vibe of the city. The breakfast has many options, all of which are are tasty and well prepared The Pool is covered and clean - smallish, but not busy. The location can't be beat if you want access to markets - the fish/fresh (Anjung Kinabalu) market is across the street and the handicraft market, traditional market and two small malls are across the street or a few hundred meters away. Anjung Kinabalu is a colorful splash for the senses. The waterfront boardwalk is close by for a peaceful night walk. The outdoor bar is a large space and great place to watch the sunset. End result - I will stay again in the future.
Negative section of review
I did not enjoy my daiquiri at the bar - it was neither fresh nor tasty, and the staff was not friendly. A table nearby was very very loud and obnoxious, drunk and having fun, yes, but they were disturbing the peace of other guests including families and the staff did not help to manage it. All in all, I enjoy the view but the bar was annoying. The hotel is a little pricey for Sabah.
Kuala Lumpur, Malaysia
Positive section of review
The unit is clean and nicely arranged. The view from the balcony or windows is amazing. The host is cooperative and responsive.
Negative section of review
The building location, and the entrance to the building and lobby
Kuala Lumpur, Malaysia
Positive section of review
The staff were very polite and helpful. Breakfast spread was extensive and of good quality
Negative section of review
The food at the Botanist restaurant was below average. We asked them to serve vegetarian food, the noodles had a fishy aroma. The juice was not fresh. We felt cheated. Also, the rooms are cramped and bathroom has no door! Just a curtain !
Kuching, Malaysia
Positive section of review
The room is comfortable and big. Moreover the hotel is connected to a shopping mall.
Negative section of review
Nothing
Kuala Lumpur, Malaysia
Positive section of review
location is great. dinner is delicious.
Negative section of review
breakfast is so-so. too many western food.. no fish served. mostly chicken based. too crowded. staff can't find reservation by showing him the booking number provided in email. staff failed to read private message sent in booking.com app. staff lack of smile.
Port Dickson, Malaysia
Positive section of review
View is the best n very clean
Negative section of review
Juz need to fix a few thing that not in a good condition
Kuala Lumpur, Malaysia
Positive section of review
Clean and big room
Negative section of review
Not a big deal but no coffee/tea, toothbrush, toothpaste. It just come with basic amenities.
Kuala Lumpur, Malaysia
Positive section of review
selesa