Lisbon, Portugal
Positive section of review
I liked the modern rooms and the large bathroom. I liked the elevator. I liked Anna the desk manager and Rochelle. I liked the ease of check in and check out. Loved the location. The beds were very comfortable. Loved the balcony and seeing the square. Loved the flooring in the rooms. Liked the lights near each bed. Absolutely loved the shower head. Safety of the building after 11 am it’s locked.
Negative section of review
No air conditioning but the fans took care of this. Rooms were cool when we were there. It was difficult to find the address at the square. We had to walk around and finally found the address on the building. No one at the desk from 12midnight to 8 am. Having to lock and unlock the door.
Lisbon, Portugal
Positive section of review
I've received the wrong address from the staff and was searching for the place for a good 40 minutes all over the street. Until I've noticed an urgent email with the correct address that was sent an hour before I've arrived. Very unprofessional.
Porto, Portugal
Positive section of review
The host was very responsive. I had problems with booking.com and asked to see exact pictures of the flat and they responded immediately. I don't like booking.com but great host and very responsive.
Negative section of review
don't like booking.com I would book directly next time.
Porto, Portugal
Positive section of review
The hotel is clean, laundry is free, breakfast is good, and Ayoub was very helpful during breakfast. He really looked after us and was very attentive.
Negative section of review
Nothing.
Porto, Portugal
Positive section of review
The characteristic of the building is very beautiful. Lots of space and a very nice mirror for some stair selfies.
Lisbon, Portugal
Positive section of review
Wonderful staff, delicious breakfast, wine and cheese hour, location, and well appointed rooms.
Porto, Portugal
Positive section of review
Great location, friendly staff, well appointed rooms, and great breakfast.
Negative section of review
Worth the money.
Lisbon, Portugal
Positive section of review
Room was big and comfotrable, rooftop bar is amazing
Aveiro, Portugal
Positive section of review
The breakfast selection was good.
Negative section of review
There was no coffee/tea/hot water making facility in the room. Also there was no ironing boards and iron in the room.
Lisbon, Portugal
Positive section of review
Great location
Negative section of review
We came here for our honeymoon, but the staff didn’t make any effort to acknowledge it. Our check-in was delayed, which set a frustrating tone right from the start. Later, when I tried to buy a simple snack (chips) from the bar, I was told it was closed. Overall, we expected a warmer and more attentive experience, especially given the occasion, but unfortunately it fell short.