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Rwanda Hotel Reviews by Real Guests

Recent reviews for Hotels in Rwanda

  • Ubumwe Grande Hotel

    Kigali, Rwanda

    Average review score: 9
    • Positive section of review

      Room clean well decorated

    • Negative section of review

      Staff were not attentive. Went for breakfast, was the only guest in restaurant with around 4 staff members, had to wait for around 10mins to see if anyone would come to my table to offer me a drink but no-one bothered as they were busy having conversations among themselves.. I had to get up walk to them to ask for coffee!! Terrible service!!

    Reviewed: 21 August 2018 Stayed in July 2018
    Denis United Kingdom
  • Peponi

    Kigali, Rwanda

    Average review score: 8.7
    • Positive section of review

      Excellent breakfast, best on our journey round Rwanda.

    Reviewed: 21 August 2018 Stayed in July 2018
    Karl Norway
  • ONOMO Hotel Kigali

    Kigali, Rwanda

    Average review score: 8.8
    • Positive section of review

      The staff is excellent, helpful and smiling. The calm of the hotel is much appreciated. Early check inns should be considered for guests arriving with early flights and breakfast should be included in the room price. Briefly - Best place to stay in Kigali.

    • Negative section of review

      Rooms should have hotel slippers

    Reviewed: 21 August 2018 Stayed in August 2018
    Joseph United Kingdom
  • Rouge by Desir

    Kigali, Rwanda

    Average review score: 8.2
    • Positive section of review

      Great Breakfast Relaxing at the pool Friendly staff

    • Negative section of review

      You have to pay in advance

    Reviewed: 20 August 2018 Stayed in July 2018
    Harry Germany
  • Urban by CityBlue Kigali

    Kigali, Rwanda

    Average review score: 8.2
    • Positive section of review

      Reception

    • Negative section of review

      Rooms

    Reviewed: 21 August 2018 Stayed in August 2018
    Fred United Kingdom
  • Gloria Hotel

    Kigali, Rwanda

    Average review score: 8.5
    • Positive section of review

      Well not that bad ! waiters were good

    • Negative section of review

      Luck of TV not working in my room and NOT enough seat/chair at balcony

    Reviewed: 20 August 2018 Stayed in July 2018
    Musalem Oman
  • GISA STAY 102

    Kigali, Rwanda

    Average review score: 8.1
    • Positive section of review

      Staff were very helpful and warm

    • Negative section of review

      The water pump has to be on for you to take a shower and since there is no phone in the room, you have to go down and ask that they put it on. The shower basin is small allowing alot of water on the floor

    Reviewed: 20 August 2018 Stayed in August 2018
    James Kenya
  • The Nest

    Kigali, Rwanda

    Average review score: 8.8
    • Positive section of review

      Vincent our host was excellent. The location was perfect. Vincent arranged our tour with a perfect guide. Vincent also provide great recommendations for local restaurants within 5 minutes walking from The Nest

    • Negative section of review

      Nothing

    Reviewed: 21 August 2018 Stayed in August 2018
    Pamella Australia
  • 2000 Hotel Downtown Kigali

    Kigali, Rwanda

    Average review score: 8.4
    • Positive section of review

      Good view, good location, friendly staff, reliable airport shuttle, very good price for location and room size.

    Reviewed: 21 August 2018 Stayed in August 2018
    charlene Ghana
  • Hotel des Mille Collines

    Kigali, Rwanda

    Average review score: 8.3
    • Positive section of review

      for me the pool is great. Cool and refreshing

    • Negative section of review

      the band on sunday brunch ruins a good lie in.

    Reviewed: 21 August 2018 Stayed in August 2018
    stephen United Kingdom

Highly rated hotels in Rwanda by reviewers who speak English

  • The Court Boutique Hotel

    Kigali, Rwanda

    Average review score: 9.1
    • Positive section of review

      very friendly and helpful staff, free airport transfer. good location, appr. 5 - 10min to the city centre by taxi. many restaurants are nearby.

    • Negative section of review

      the bathrooms were smelly in both the rooms we had.

    Reviewed: 10 October 2017 Stayed in September 2017
    Carlo_CH Switzerland
  • Mijo Hostel

    Kigali, Rwanda

    Average review score: 9.2
    • Positive section of review

      Friendly and helpful staff. Decent location.

    • Negative section of review

      No hot water. Beds not the best - wobbly bunks with mosquito nets not well fitted. Some noisy guests not dealt with promptly enough - kept awake until 4:30am. (Spoken to the next morning)

    Reviewed: 27 August 2017 Stayed in August 2017
    Ashish United Kingdom
  • Hakuna Matata Lodge

    Gisenyi, Rwanda

    Average review score: 8.4
    • Positive section of review

      Nice garden directly at the lake. It was really quiet and relaxing. Perfectly clean and the staff was very attentive.

    • Negative section of review

      There are chairs at the garden but no real sunbeds. The boat ride at the lake is quite expensive with 40 USD per hour. Hotel is located in Rubona not Gisenyi.

    Reviewed: 13 June 2017 Stayed in June 2017
    I. Germany
  • La Locanda

    Ruhengeri, Rwanda

    Average review score: 9.5
    • Positive section of review

      Alberto is a wonderful host!

    • Negative section of review

      Great location, wonderful warm homely feeling to the hotel, would highly highly recommend this location!!

    Reviewed: 7 June 2017 Stayed in June 2017
    Mon.t United Kingdom
  • Centre San Jose Carmelo

    Kigali, Rwanda

    Average review score: 9.4
    • Positive section of review

      The Ambience, hospitality. In general good services

    • Negative section of review

      The bed was a bit not too spacious

    Reviewed: 1 January 2017 Stayed in December 2016
    Mmara Kenya
  • Ubumwe Grande Hotel

    Kigali, Rwanda

    Average review score: 9
    • Positive section of review

      The staff were very friendly and helpful. The hotel is new and very clean. Fast, reliable WiFi.

    Reviewed: 21 May 2017 Stayed in May 2017
    Charlotte Australia
  • Tea House Kigali

    Kigali, Rwanda

    Average review score: 8.9
    • Positive section of review

      Very friendly and helpful staff, great and tasty breakfast and lunch. Very creative and beautiful furnishing.

    Reviewed: 27 August 2016 Stayed in August 2016
    Andrea Austria
  • Kigali Marriott Hotel

    Kigali, Rwanda

    Average review score: 8.6
    • Positive section of review

      Overall, the new Marriott hotel in kigali is surpassing all other other players for this category. The hotel is strategic located in Kigali business area with extra ordinary friendly staff withour any exception. The rooms are very spacious and comfortable. The rooms are comfy with all the amenities of luxury hotels can offer. I will definitely not hesitate to recommend to this beautiful hotel to anyone!!!!! Well done!!!! Marriott hotel Kigali for setting up high standards in Kigali. Said Al Touqi

    • Negative section of review

      None (maybe when fully operational)retail shops will add it up to other excitement!

    Reviewed: 16 September 2016 Stayed in September 2016
    said Oman
  • Lake Kivu Serena Hotel

    Gisenyi, Rwanda

    Average review score: 8.6
    • Positive section of review

      Amazing breakfast and very quiet.

    • Negative section of review

      Online booking and payment not trusted here. Had to pay again as they waited for payment by bookin.com that was done much earlier

    Reviewed: 18 December 2016 Stayed in December 2016
    Traveller Rwanda
  • Hôtel Maisons-Sifa

    Butare, Rwanda

    Average review score: 9.3
    • Positive section of review

      Beautiful building and rooms. Friendly and helpful staff. Location was quiet as well, and a ten minute walk to the ethnographic museum and the bus station.

    • Negative section of review

      The solar water heaters meant that showering was limited to splashing a bit of cold water on ourselves over the few days we were there... not a huge issue, but a week long stay could be troublesome if it's cloudy and raining a fair bit.

    Reviewed: 3 January 2017 Stayed in January 2017
    Quinn Canada
  • Davinci Gorilla Lodge

    Kinigi, Rwanda

    Average review score: 9.3
    • Positive section of review

      The manager was just so welcoming and the other staff members were so professional and really made us feel at home. The room was very clean, very comfortable and spacious that we just wanted to stay in. The food was excellent and very delicious. The nature there was so refreshing and just everything we needed for the weekend.

    • Negative section of review

      Some construction with the wood especially are not just to the point.

    Reviewed: 20 February 2017 Stayed in February 2017
    NADEGE Democratic Republic of Congo
  • Kivu Peace View Hotel

    Gisenyi, Rwanda

    Average review score: 8
    • Positive section of review

      Staff Breakfast The beautiful view of the lake from the restaurant

    Reviewed: 24 March 2017 Stayed in March 2017
    Faith Rwanda
  • Remera Modern Guesthouse

    Kigali, Rwanda

    Average review score: 7.5
    • Positive section of review

      Everything You provide us, including invitation. Your (Boss - Mussie) approach is also fantastic.

    • Negative section of review

      TV does not work. Improve for others.

    Reviewed: 27 March 2017 Stayed in March 2017
    Abebeeshetu Ethiopia
  • The Palm Beach Resort

    Gisenyi, Rwanda

    Average review score: 8.2
    • Positive section of review

      Awesome stay by the lake with a five stars service.

    Reviewed: 2 May 2017 Stayed in May 2017
    Alexandra Tanzania
  • Park Inn by Radisson, Kigali

    Kigali, Rwanda

    Average review score: 8.8
    • Positive section of review

      We arrived late in night and were hungry. But the staff is very friendly and even made a sandwich for us. Neat and clean hotel with excellent wifi speed.

    • Negative section of review

      Restaurant has limited options

    Reviewed: 10 August 2017 Stayed in July 2017
    Kshitij India
  • Pili Pili Boutique Hotel

    Kigali, Rwanda

    Average review score: 9.5
    • Positive section of review

      Modern style with a lively bar and restaurant next store. Great view of the city. Owner Rudy is friendly and helpful. Fantastic experience. Will definitely come back next time.

    Reviewed: 14 October 2017 Stayed in October 2017
    Anonymous China

Highly rated hotels in Rwanda by all reviewers

  • The Court Boutique Hotel

    Kigali, Rwanda

    Average review score: 9.1
    • Positive section of review

      very friendly and helpful staff, free airport transfer. good location, appr. 5 - 10min to the city centre by taxi. many restaurants are nearby.

    • Negative section of review

      the bathrooms were smelly in both the rooms we had.

    Reviewed: 10 October 2017 Stayed in September 2017
    Carlo_CH Switzerland
  • Mijo Hostel

    Kigali, Rwanda

    Average review score: 9.2
    • Positive section of review

      Friendly and helpful staff. Decent location.

    • Negative section of review

      No hot water. Beds not the best - wobbly bunks with mosquito nets not well fitted. Some noisy guests not dealt with promptly enough - kept awake until 4:30am. (Spoken to the next morning)

    Reviewed: 27 August 2017 Stayed in August 2017
    Ashish United Kingdom
  • Hakuna Matata Lodge

    Gisenyi, Rwanda

    Average review score: 8.4
    • Positive section of review

      Nice garden directly at the lake. It was really quiet and relaxing. Perfectly clean and the staff was very attentive.

    • Negative section of review

      There are chairs at the garden but no real sunbeds. The boat ride at the lake is quite expensive with 40 USD per hour. Hotel is located in Rubona not Gisenyi.

    Reviewed: 13 June 2017 Stayed in June 2017
    I. Germany
  • La Locanda

    Ruhengeri, Rwanda

    Average review score: 9.5
    • Positive section of review

      Alberto is a wonderful host!

    • Negative section of review

      Great location, wonderful warm homely feeling to the hotel, would highly highly recommend this location!!

    Reviewed: 7 June 2017 Stayed in June 2017
    Mon.t United Kingdom
  • Centre San Jose Carmelo

    Kigali, Rwanda

    Average review score: 9.4
    • Positive section of review

      The Ambience, hospitality. In general good services

    • Negative section of review

      The bed was a bit not too spacious

    Reviewed: 1 January 2017 Stayed in December 2016
    Mmara Kenya
  • Ubumwe Grande Hotel

    Kigali, Rwanda

    Average review score: 9
    • Positive section of review

      The staff were very friendly and helpful. The hotel is new and very clean. Fast, reliable WiFi.

    Reviewed: 21 May 2017 Stayed in May 2017
    Charlotte Australia
  • Karisimbi Hotel

    Kigali, Rwanda

    Average review score: 8.5
    • Positive section of review

      Absolutely the STAFF and their FRIENDLINESS. 7 star!

    • Negative section of review

      Leaving!

    Reviewed: 25 August 2016 Stayed in August 2016
    Francois South Africa
  • Tea House Kigali

    Kigali, Rwanda

    Average review score: 8.9
    • Positive section of review

      Very friendly and helpful staff, great and tasty breakfast and lunch. Very creative and beautiful furnishing.

    Reviewed: 27 August 2016 Stayed in August 2016
    Andrea Austria
  • Kigali Marriott Hotel

    Kigali, Rwanda

    Average review score: 8.6
    • Positive section of review

      Overall, the new Marriott hotel in kigali is surpassing all other other players for this category. The hotel is strategic located in Kigali business area with extra ordinary friendly staff withour any exception. The rooms are very spacious and comfortable. The rooms are comfy with all the amenities of luxury hotels can offer. I will definitely not hesitate to recommend to this beautiful hotel to anyone!!!!! Well done!!!! Marriott hotel Kigali for setting up high standards in Kigali. Said Al Touqi

    • Negative section of review

      None (maybe when fully operational)retail shops will add it up to other excitement!

    Reviewed: 16 September 2016 Stayed in September 2016
    said Oman
  • Radisson Blu Hotel & Convention Centre Kigali

    Kigali, Rwanda

    Average review score: 8.8
    • Positive section of review

      Bed was very comfort and I think I did not turnover in the night for the relaxation experienced.

    • Negative section of review

      Excluding in room breakfast cost from the cost of room.would have preferred room service charge on the inclusive price like my experience in Radisson Blu Deira ,Dubai.

    Reviewed: 27 November 2016 Stayed in November 2016
    JULIUS Kenya
  • Hôtel Maisons-Sifa

    Butare, Rwanda

    Average review score: 9.3
    • Positive section of review

      Beautiful building and rooms. Friendly and helpful staff. Location was quiet as well, and a ten minute walk to the ethnographic museum and the bus station.

    • Negative section of review

      The solar water heaters meant that showering was limited to splashing a bit of cold water on ourselves over the few days we were there... not a huge issue, but a week long stay could be troublesome if it's cloudy and raining a fair bit.

    Reviewed: 3 January 2017 Stayed in January 2017
    Quinn Canada
  • Davinci Gorilla Lodge

    Kinigi, Rwanda

    Average review score: 9.3
    • Positive section of review

      The manager was just so welcoming and the other staff members were so professional and really made us feel at home. The room was very clean, very comfortable and spacious that we just wanted to stay in. The food was excellent and very delicious. The nature there was so refreshing and just everything we needed for the weekend.

    • Negative section of review

      Some construction with the wood especially are not just to the point.

    Reviewed: 20 February 2017 Stayed in February 2017
    NADEGE Democratic Republic of Congo
  • La Posh Hotel

    Kigali, Rwanda

    Average review score: 9
    • Positive section of review

      The location was good. The employees were friendly. The service to/from the airport was arranged.

    • Negative section of review

      The breakfast was minimal, the gym facilities were below standard, the comfort and hygiëne of the room were below standard. All in all not that great experience.

    Reviewed: 23 February 2017 Stayed in February 2017
    visitor Netherlands
  • Kivu Peace View Hotel

    Gisenyi, Rwanda

    Average review score: 8
    • Positive section of review

      Staff Breakfast The beautiful view of the lake from the restaurant

    Reviewed: 24 March 2017 Stayed in March 2017
    Faith Rwanda
  • Park Inn by Radisson, Kigali

    Kigali, Rwanda

    Average review score: 8.8
    • Positive section of review

      We arrived late in night and were hungry. But the staff is very friendly and even made a sandwich for us. Neat and clean hotel with excellent wifi speed.

    • Negative section of review

      Restaurant has limited options

    Reviewed: 10 August 2017 Stayed in July 2017
    Kshitij India
  • Pili Pili Boutique Hotel

    Kigali, Rwanda

    Average review score: 9.5
    • Positive section of review

      Modern style with a lively bar and restaurant next store. Great view of the city. Owner Rudy is friendly and helpful. Fantastic experience. Will definitely come back next time.

    Reviewed: 14 October 2017 Stayed in October 2017
    Anonymous China
  • Red Rocks Rwanda - Campsite & Guesthouse

    Nyakinama, Rwanda

    Average review score: 8.6
    • Positive section of review

      A great community. Enjoyed having a campfire in the evening and it was lovely to see all the local activities eg banana beer making. Great if you enjoy staying up in the evening.

    • Negative section of review

      Bed was a little short.

    Reviewed: 29 August 2016 Stayed in August 2016
    Anonymous United Kingdom