Reviews of Cattleya Family
Calle Paraiso, Santa Elena, 60109 Monteverde Costa Rica, Costa Rica
#33 of 79 hotels in Monteverde Costa Rica
Guests' ChoiceReview Score
Based on 41 hotel reviews
9.0Score breakdown
-
Cleanliness
9.1
-
Comfort
8.9
-
Location
8.7
-
Facilities
8.9
-
Staff
9.7
-
Value for money
9.4
-
Free Wifi
7.5
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
-
Reviewed: August 8, 2025
Justice
United States11 Reviews10“Affordable and efficient stay just outside the heart of town with help coordinating any kind of excursion to local attra”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Amazing pillows!! Convenient laundry. Very affordable
Stayed in August 2025
-
Reviewed: July 22, 2025
Céline
France19 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nice place to stay surrounded by nature, very friendly people
Stayed in July 2025
-
Reviewed: July 13, 2025
Svitlana
Ukraine22 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
A great place if you’re looking for something affordable and comfortable. Everything was perfect: my room was on the second floor, spacious and cozy. There’s a shared kitchen downstairs, which was very convenient for traveling. I was especially impressed that they washed my clothes and even my sneakers for just $3! The staff were kind and welcoming, and the atmosphere felt warm and relaxed. Highly recommended if you’re after a budget-friendly stay without sacrificing comfort.
Stayed in July 2025
-
Reviewed: July 12, 2025
Yexu
Canada10 Reviews9.0“Very valueable, it provides what we all need with unbeatable price!”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Clean and comfortable and the shared kitchen is extremely convenient and nice!
Stayed in July 2025
-
Reviewed: April 9, 2025
Misty
United States2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff was very friendly and helpful. The room was clean. Great price.
Stayed in April 2025
-
Reviewed: March 5, 2025
Mark
United States9 Reviews9.0“Very goid value for budgeted travelers”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Navigated to a different location, had hard time to locate it
Stayed in March 2025
-
Reviewed: February 28, 2025
Teresa
United States1 review10“Wonderful, I'd stay here again in the future if I'm in the area!”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
Nothing, it was all great to me!
My room was very clean, there was ample hot water, WiFi worked well, staff and other guests were very friendly, staff very helpful with with booking activities/transport, grocery store within walking distance, and I loved having the shared kitchen to cook my own food!
Stayed in February 2025
-
Reviewed: February 23, 2025
Anchalee
Switzerland16 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
Noisy of Ventilator in the privat bahtroom. Busy in the Community Kitchen.
Lage und Zimmer
Stayed in February 2025
-
Reviewed: January 9, 2025
Gábor
Hungary24 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Bad location next to a noisy establishment.
Nice staff. Good community kitchen
Stayed in December 2024
-
Reviewed: December 21, 2024
Wioletta
Canada27 Reviews10Exceptional- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Our room was facing a road
They booked for us tours and shuttle bus. For a small fee they washed and dried our clothes and shoes, which was a lifesaver for us since it was raining a lot and nothing was drying overnight.
Stayed in December 2024
-
Reviewed: November 17, 2024
Chiranjith
Australia23 Reviews1 helpful vote9.0“Good place to stay if you are ever in Santa elena”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rained heavily and water came in under the door. I would suggest installing door sweeps for all the doors.
The hotel itself was great. The service was great, the owner really cares for the service quality level and very attentive.
Stayed in November 2024
-
Reviewed: July 27, 2024
Josh
Canada3 Reviews9.0“We booked our stay last minute and it worked out perfectly for our family. While the room was a bit small for four of us”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing
The rooms were very clean and the kitchen was well stocked. Booking excursions was super simple.
Stayed in July 2024
-
Reviewed: April 1, 2024
Jana
Canada2 Reviews9.0“Overall great experience”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Beds not super comfortable
Central location
Stayed in March 2024
-
Reviewed: March 23, 2024
Kaoru
United Kingdom18 Reviews2 helpful votes9.0“helpful staff but it was a private room in a hostel”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 5 nights
Though other people, who was using the hostel, commented that the communal kitchen had the best facility of the country, I expected a 'kitchenette' in my room. As Booking.com listed shared kitchen as well as kitchenette. Therefore, I expected the kitchenette would be in the private room. The room had beds for 5 people but quite empty. no wardrobe or chest of drawers, no fridge. At least, I would have liked a little fridge in my big room, since some inconsiderate hostellers put a big pot in the communal fridge and my little items were moved around. The communal kitchen got very messy, The water from the shower was not warm enough for me. Monteverde is on highland, get cold in the evening. Having not so warm shower was more of an endurance than refreshing.
very spacious clean room. They provide booking for shuttle buses and tours. They provide laundry service, only $3 for 1 Kg. Nice balcony to sit in front of my private room and had a chat with the neighbours.
Stayed in March 2024
-
Reviewed: March 5, 2024
Casteel-denney
United States2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location, it was hard to find.
The room was large, clean, with a huge awesome bathroom. The staff was very helpful.
Stayed in February 2024
-
Reviewed: January 15, 2024
Karolina
Poland6 Reviews1 helpful vote9.0“Monteverde is a great place to visit. And Cattleya is a perfect place to stay while visiting.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Very comfortable and clean.
Stayed in January 2024
-
Reviewed: December 5, 2023
Konstantina
Bulgaria25 Reviews5 helpful votes10“Amazing host, big kitchen and comfortable rooms”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing
After a week in Costa Rica and being in one of the worst accommodations I have ever stayed at, Cattleya really felt like home! Very comfortable rooms, big kitchen where you could prepare meals with everything you need, host that books for you all the tours you want and gives you any kind of information! There is parking for the cars and you could then walk to the centre. That’s it - just perfect!
Stayed in December 2023
-
Reviewed: October 24, 2023
Barry
United Kingdom25 Reviews8 helpful votes9.0“Great, room in quiet location.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
In cooler temperaturas there's no where to dry wet towels, no wardrobe in room, just shelves. Floor to ceiling windows give no privacy from passing guests on corridor as no net curtain, had to keep curtains closed during day. One block of rooms is 100 metres across the toad on a dirt track road, seperate from reception and kitchen.
No air con but fan kept me cool. Comfy bed, great wifi, clean, large shower, modern and new, very helpful staff who organised my tours at cheaper prices than internet and freely reasranged my dtay dates.They have an extensive list of tours they can arrange, often for the next day. Free black coffee anytime in Communal kitchen. Cooking and food prep facilities with fridge in Communal kitchen. Easy on site parking. Quiet, as is 10 min, safe, easy walk along pavements to Santa Elena. For the low price I paid I enjoyed my stay.
Stayed in October 2023
-
Reviewed: May 2, 2023
Paul
Australia15 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
approx 100m walk to the reception and kitchen area, however, this was helpful for privacy and reducing sound from the dorm rooms
Really nice new room, with comfortable beds and hot shower.
Stayed in April 2023
-
Reviewed: April 12, 2023
Dominique
Canada4 Reviews10Exceptional- • Leisure trip
- • Group
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Bright clean rooms fully equipped communal cooking area. Jonathan was extremely helpful and efficient in coordinating all our activités and transport!
Stayed in April 2023
-
Reviewed: January 23, 2023
Lazy
United Kingdom30 Reviews2 helpful votes10“Fantastic stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing at all, perfect for our needs
Second time I've stayed here, great service, Johnathan is a great host and very accommodating,and engaging, focused on his guests and building a great business,a jem
Stayed in January 2023
-
Reviewed: November 9, 2022
Joanne
Puerto Rico3 Reviews1 helpful vote10“Excellent place to stay and great value for money. Super quiet location.”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
A bedside light would be nice. It’s picky of me, I’m yet to stay in a room in a hostel with one, but it’s the only improvement I would make.
Amazing hostel. So clean, privacy, super friendly and helpful and non-intrusive host (really nice guy), and extremely comfy bed. Large room.
Stayed in November 2022
-
Reviewed: September 8, 2022
Jess
New Zealand9 Reviews8.0“comfortable and relaxing”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Other guests were noisy es
super comfy bed, good shared kitchen, well organized for tours, peaceful area
Stayed in September 2022
-
Reviewed: June 27, 2025
Zeric
Canada11 Reviews1 helpful vote6.0“Great location but description is lacking”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Description needs works. Our rooms had a tv, lamp and a fan, that's it. The description was more like it had a kitchenette!!! Id it's for the family rooms, make the correction please. Ask for direction before heading there since the gps don't know the place. And lastly, our rooms didnt have a/c but also just 2 minuscules windows which made the rooms so humid as we cannot see out in the morning because of the condensation....
Close to everything. Beds and bathroom wete clean and modern. Large windows. No noise at all and the nousy neighboor works during the daytime, do ok at night!
Stayed in June 2025
Showing 1 - 25
