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Reviews of Hotel Roca Negra Del Arenal

2 kilometros oeste del parque, carretera al Volcan arenal, la Fortuna de san carlos C.R., 21007 Fortuna, Costa Rica

#18 of 112 hotels in Fortuna

Guests' Choice

Review Score

Based on 690 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.3

  • Staff

    9.6

  • Value for money

    9.3

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 20, 2024

    10
    The perfect boutique Costa Rican hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was beautiful and perfect. Everything you would want from a boutique hotel in Costa Rica. Very comfortable beds, awesome shower, beautiful scenery. Delicious breakfast for very reasonable price. Couldn’t have been better! Close to everything! Thank you!!

    Stayed in March 2024

  • Reviewed: April 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room and bathroom were very spacious and very clean. The patio with the view on the arenal volcano is really nice to chill. The gardens on the property are very beautiful and you can see different animals too. The swimming pool was a nice bonus.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Excellent stay, great staff, clean
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and quiet rooms, lush landscape, nice pool. Kids really enjoyed the game area with pool and ping pong.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    10
    A beautiful little oasis in La Fortuna
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    We loved our stay here. Every apartment has a pretty little garden with seating and a hammock. We loved watching the hummingbirds feed on the flower nectar. The property also has a mini farm going on - expect chickens and geese to wander by and cockerels battling it out every morning to be the loudest alarm! The pool area is very nice and there’s a mini restaurant for breakfast (cash payment in dollars only). Eugenia is a great host, very dry sense of humour! A great little with a lovely, authentic charm. Highly recommend!

    Stayed in March 2024

  • Reviewed: April 8, 2024

    10
    beautiful property in the perfect location at a reasonable price
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 3 nights

    room, breakfast, staff, facilities, location

    Stayed in March 2024

  • Reviewed: April 6, 2024

    10
    This property is so much more than the photos . he gardens are beautiful, the staff so lovely ,
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This property is so much more than the photos show. The gardens are beautiful, the staff so lovely , helpful and friendly. The rooms are lovely with great outside seating and hammocks and the pool area is great too.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Our group had such a great stay…the staff was amazing, location perfect and beautiful rooms!
    • Leisure trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful property with lush gardens.

    Stayed in March 2024

  • Reviewed: April 4, 2024

    9.0
    Was willing to skimp on hotel to spend $$ on activities. Hotel Roca Negra ended up being wonderful!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights

    I guess the pool isn't very impressive, but there are plenty of hot springs around.

    Beautiful grounds, friendly and helpful staff, yummy breakfast, terrific view of Arenal, very affordable. We loved our stay at this peaceful hotel!

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Highly recommend and I would stay there again .
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could hear the sound of the road when sitting around the lovely pool which was very busy . Also you have to pay in cash which I wasn’t aware of needs to be more obvious on the info .

    Surrounded by beautiful tropical Plants and a view of Volcan Arenal. Also better to be a little out of La Fortuna itself . Lots of restaurants around in easy walking distance . Facilities for making tea coffee and eating your own food .

    Stayed in April 2024

  • Reviewed: April 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was brilliant. We enjoyed our stay and had a lot of fun. Thanks Elisabeth ;)

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    Great stay!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Needing to pay in cash. We didn’t want to bring that much cash with us for safety and it caused some stress needing to go to the bank to get cash. Loved everything else!

    Loved the grounds, front porch with hammock and really nice staff! A bonus was the sloth on the property!

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Perfect location for our family, we would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Just 2 little things but honestly would still give this little gem of a place 5 ⭐️. Air con units were a little noisy at night and towels were quite rough

    Tranquil setting at the quieter end of town but still close enough to walk to restaurants and shops. Beautiful gardens and pool area. Detached villas nicely decorated and very spacious. Each with their own private patio area. Super friendly and helpful staff too!!

    Stayed in March 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Beautiful property and cabins. Great view of Arenal on a clear day. Friendly staff. Near restaurants, but quiet.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were AMAZING!!! The lady who checked us in was just the best, helped us with everything, she didn’t stop working. Views of the volcano from our rooms terrace. Our best stay in CR

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Great place and amazing staff!
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Read the fine prints for payment, they accept PayPal and cash. They are very accommodating if you need to go to the bank to withdraw. Avoid a surprise 😉 they accept USD and CRC.

    The staff makes the whole experience wholly amazing! Very clean accommodations and the possibility to borrow forks and plates to cook something fast in your room. Breakfast is also very affordable! The location is only 8 mins from the Arenal National Park and that's an amazing hike to do while in the vicinity.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    That I had to leave!

    Eugenia was Amazing 👏

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    A great spot to enjoy Fortuna with your family.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 3 nights

    The property is lovely and spotless. Elizabeth at the front desk is delightful and made a tired mama like me laugh out loud several times during all of our interactions. The casita was large and the a/c was nice and strong. The view of the volcano was perfect. We had parking right outside our door.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Idyllic Accommodation, exceeded expectations
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing, would have given more than 10 if possible

    exceptional in every sense. the cottages and gardens are gorgeous, the amenities excellent and all the staff so very friendly. ideally located within easy walking of the local restaurants.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Amazing!! Will stay again!
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Should have reserved more nights here.

    Gorgeous! The grounds, our villa, the beds (very comfy), spacious and beautiful bathroom, the pool, the view, the staff (JaHavea the best), our porch was the bomb! It was all amazing!!! Clean and exceptionally well kept. Perfect location. Easy to walk to eat & get snacks. Uber picks you up at gate. Quick ride to springs, bridges, downtown, it’s all there. Front desk staff is very helpful!!!! Thank you.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It is a beautiful property with fabulous friendly staff.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Excellent and just what we wanted
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little cramped bathroom, but perfectly adequate. Only accepting cash

    Lovely vibe..

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Noise from the road during the day

    Lovely hotel with great views of the volcano. Brilliant facilities and staff couldn't be better. Would choose this hotel again.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    Beautiful garden, cottage and staff 10/10
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    The Elisabeth who worked at the reception was super funny, and really helpful and with the positive energy all the time. The hotel without her would not be the same. Beautiful garden, view of Arenal, birds, pool and games for free-table tennis, futball and billard. We also had jacuzzi-it was great, would stay again.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    10
    Comfortable & pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We didn't have a car & its a bit of a walk on the highway to town...but users & shuttles available

    Elizabeth at Reception is a wonder! So helpful, fun & a great problem solver Really kind people in a nice setting

    Stayed in March 2024

Showing 1 - 25

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