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Reviews of Panthea Holiday Village Water Park Resort 4 stars

20 Nissi Avenue, 5343 Ayia Napa, Cyprus

#130 of 195 hotels in Ayia Napa

Guests' Choice

Review score

Based on 162 hotel reviews

7.2

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.9

  • Location

    8.3

  • Facilities

    7.3

  • Staff

    7.5

  • Value for money

    6.8

  • Free WiFi

    5

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Showing 1 - 50

  • Reviewed: 23 May 2018

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Due to the ongoing renovations and the re-opening of the hotel, staff were unsure at times of what was going on. Late checking us in as they were unsure if our room was available. During core meals, there were nothing to tell you what it was or what you were about to eat, so if you have food allergies, make sure you grab a chef to tell you what you’re about to eat. Asked one member of staff about getting food cards made, and she wasn’t bothered about helping or resolving the issue. This member of staff was particularly rude about this to my wife (blonde hair, tall and skinny...you’ll know who she is as she struts around as if she owns the place!! Must be a manager!!) Not fully functional, but we were told it was when booking. Expedia say the hotel has a swim-up bar on there hotel review, but it doesn’t!

    Entertainment team did great considering the limited space provided to entertain guests in the evening. Snack bar options were usually better then the core meals. Kids entertainment staff were great with our little one, continually getting her to dance, which she loved! Once renovations are completed, would recommend to anyone to stay there. Apart from a few faults below, decent hotel! Would stay again if hotel iron out faults!

    Stayed in May 2018

  • Reviewed: 21 May 2018

    • Leisure trip
    • Family with young children
    • Twin Room (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The staff was amazing, good vibes and really kind. They answered to all our need even when we got a problem with the bathroom they fixed everything faster than we thought. The food was tasty with a lot of choices, every day we had different dishes. The room was clean, huge swimming pool , even the one for baby, we enjoyed activities at the pool( Zumba,aqua-pilate, water-polo...), they got also a kid club for children so parents can relax and the most in this hotel is the aqua park private for the hotel guests.

    Stayed in May 2018

  • Reviewed: 25 October 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    all staff were russians and spoke badly english. quite poor for being a cypriot hotel (so much for advertising cultural authenticity, this is actually what i was after, authenticity!!). no taste to it at all, room quite bad with dirty bathroom, the breakfast was very poor, traditional english but very bad quality. no taste to this place at all. the worst is to be charged 100 pounds a night, not acceptable. it is also advertised as a ''on the beach hotel'' it is not true. yes there is a beach but impossible to go there as all fenced off due to works going on but nothing happening. it was dirty and not recommendable

    bed was comfy. waterpark appreciated by my little one but looks awful (the big ones)

    Stayed in October 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 4 nights

    water temperature were very low and no one wanted to heated the pools in the water park and other pools, plus the cold (!) Jacuzzi didn't work and we've been told that a technician need to fix it. there are 2 days in which there is no cleaning services (Sunday and Tuesday) and there were lots of ants in the room and the curtain had no shadowing so the sun interrupted us to sleep and the crew didn't put any shadowing although we've asked shading. in order to get a pool towel you need to pay 2 Euro a day, and also leave a deposit of 5 euro

    beautiful place and apartments and nice waterpark and lots of pools but non of them were heated.

    Stayed in October 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    Several items in the room where not in good condition or broken (bed, shower head). On the positive side, they were eager to help and quick to fix any items we reported.

    Friendly and helpful staff. Nice pool and waterpark. Good location for the hotel, meant we could walk everywhere and did not need the car at all. Rooms are large and can easily accommodate a family.

    Stayed in August 2017

  • Reviewed: 31 August 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights

    it was unpleasant that rooms did not had WIFI and children had to go at the reception all the time to access WIFI.

    location of the hotel which was so close to everything and hotel facilities were really nice for family vacations.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too close to the citys noisy luna park. Sorry to say but i saw a cocroach walking in the common pool bathrooms. :(

    Great pool , great waterpark, very friendly staff

    Stayed in July 2017

  • Reviewed: 19 July 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Actual room and bathroom was terrible. Overpriced Accomodation basically paying for the surrounding area (nothing special but well preserved and clean) rather than for the actual room. We have asked for a late check out 2 hrs and asked us for extra €50. We paid €150 for bed only sorryyyyyy!!!!

    Only the location and surrounding area

    Stayed in July 2017

  • Reviewed: 14 July 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Should be cleaner change furnitures and do something with that muldy smell

    Room very dirty with an awful muldy smell which staff is aware Broken futniture in the appts and in general very bad facilities

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights

    Definitely not what you would expect from a presumably 4-star hotel. The overall room conditions were totally average. The resort was full of families with kids, really loud from early in the morning. On top of that, one of my perfumes was 'lost' after the cleaning day!

    The garden was nice! If it wasn't for the constant old disco music that was coming from the pool and the 'entertainment' area, it would have been perfect!

    Stayed in June 2017

  • Reviewed: 15 June 2017

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is really old it needs renovation asap!! The rooms have a bad smell! Never again!

    The only advantage of this hotel is that it is closed to the center of Ayia Napa

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The apartments on the outside were nice but inside they were furnished from back in the 90s. The small tv was looking up on the ceiling.

    The breakfast was good but way OVERPRICED!

    Stayed in June 2017

  • Reviewed: 10 November 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Slides in splash pool need a little repairing nuts and bolts where sharp, could be felt when sliding down.

    Everything we need was there. Staff where very careing and very helpful.

    Stayed in November 2016

  • Reviewed: 16 October 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    The finish of the rooms is substandard. When we checked in, identified that a few lights were not working. Also the floor and the overall cleaning seemed just ok, floor still felt sticky. Lastly the number of glasses were just 2 for a family apt. Worse case was that one of the glasses had a crack.

    Nice pool and good waterpark

    Stayed in October 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 6 nights

    The rooms need renovation, wall plaster is falling in some places. Kitchen has only basic tools. Kettle with rust.

    Good location, spacious rooms, good pool. Aqua-park is not very large but is a big plus! Small supermarket on site.

    Stayed in August 2016

  • Reviewed: 21 August 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights
    • Submitted via mobile

    We booked on a bb basis. To have lunch and dinner there it was expensive, and the quality of food was not according to the price asked for (the breakfast was fine but expensive when you have small children ( was €8 per person irrespective of age))

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Dirty rooms. No clean towels. Horrible food. Perverted male staff trying it on with young female guest. Staff did not take any complaints on board and just ignored request made. No manager to complain to as was always told he was not about. Water park rides dangerous and require urgent repair. Was told hotel next to sea but could not get into it due to all of beach full of rocks and stones. Dirty swimming pool. Hotel has been bankrupt and taken over by 2 Greek family's that are always arguing so no repairs or anything being done to hotel they just want your money.

    The only thing me and th family liked was l acing this rubbish and dirty hotel

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The toilet seat in the accommodation did not lift properly so you had to sit with it resting on your back. Also much in need of updating, looks like it's from the 1970's!!

    The slides at the on-site water park.

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    The food at the tavern was one of the worst I was ever served in a restaurant.

    The rooms where spacious and comfortable with good facilities. Prices in the hotel market and restaurants were descent.

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    tavern food, for the pigs rooms dirty, Cockroaches all over extra bed is like sleeping on the floor employees couldn't care less bad experience over all

    location pool

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Not a 4 star.... the hotel needs immediate renovation.....

    The water park and the swimming pools are great especially for the kids. The staff were very helpful.

    Stayed in July 2016

  • Reviewed: 11 July 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    the extra bed should be more comfortable...and not like its now and for family to be well need to have oven in aprtm.in case when they come with self catering

    the place was nice...very close to everywhere and complex was with good facilities especially the water park for the children

    Stayed in June 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleaners were in a hurry to clean the room and didn't give us enough time to check out. They were standing outside the door and waiting.

    Great location. Excellent aircondition. Big pool. Extra pool for playing volley. Water park was good. The lifeguards on duty there were very attentive, friendly and helpful.

    Stayed in June 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Would not even let our 4yr old son on the slides even on our laps, was told off for even playing with the water fountains in the pools a number of times! That what there for in a kids pool! Unfriendly pool staff!!!! Useless holiday for young children as only allowed on 1 slide which made no sense as no difference him being allowed on one and not the others. It was like the life guards couldn't wait to blow their whistles and ruin the fun. No ice creams available for all inclu at the waterpark a even though it was on the menus at the bar. Also when a friends son went on one slide alone and got stuck the life guard did nothing....it's okay if they have height restrictions but why not let he children on with their parent!!!! Only a few inflatables avaliable so had to stand waiting around for someone to give them up even to be able to go on the lazy river!

    Nice rooms, very comfy beds and nice location. Good was up and down but overall enjoyed being all inclusive.

    Stayed in June 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 11 nights

    Hotel is located near the sea, but nearest sandy beach is 30 minutes on feet or 5 minutes on a car. So car is recommended.

    Nice place to stay, good pool and aqua park opened for guest for free. Location is great, near there is luna park and many cafes and restaurants. Free big parking for guests.

    Stayed in June 2016

  • Reviewed: 28 May 2018

    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights

    the staff is amazing , the hotel's food and drinks manager is amazing , the location is amzing.

    Stayed in May 2018

  • Reviewed: 27 October 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 7 nights

    Room service was really bad. Bad room cleaning , not added any toilet paper, shampoo..

    Stayed in October 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very old

    Only waterbark

    Stayed in July 2017

  • Reviewed: 12 August 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 13 nights
    • Submitted via mobile

    Dirty rooms Workers bad attitude

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    i

    Stayed in July 2017

  • Reviewed: 17 July 2017

    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches in the room. Broken AC. Horrible representatives.

    Nicely located.

    Stayed in July 2017

  • Reviewed: 11 July 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Old AC broke 3 times

    Stayed in July 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    very dirty room

    ok.

    Stayed in June 2017

  • Reviewed: 6 June 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable

    Location

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool area and water park. Perfect for families.

    Stayed in June 2017

  • Reviewed: 5 June 2017

    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bedrooms slightly dated.

    Lovely big pool

    Stayed in June 2017

  • Reviewed: 31 May 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Decor a little dated but clean

    Great location and lovely pools fab for kids of all ages

    Stayed in May 2017

  • Reviewed: 29 May 2017

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Aircondition at Room

    Aqua Park

    Stayed in May 2017

  • Reviewed: 15 September 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 8 nights
    • Submitted via mobile

    WI-FI

    Swimming pools

    Stayed in August 2016

  • Reviewed: 3 September 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 10 nights

    Too many young kids.Make it clear for what ages your place is suitable.

    Breakfast could be better. Lunch quite good.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Family with older children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location good stuff

    Stayed in August 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very very very small room! Not clean! Dont deserved the money i paid at all.. Too expensive

    Excellent location! The staff was very good!

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 6 nights

    The room stank and it made us ill for the rest of the holiday

    Stayed in June 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 7 nights

    wifi

    waterpark better than expected. friendly staff. supermarket at hotel with ATM.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything not good enough. Maybe that is because of low price, maybe not.

    Lunapark, aquapark (free).

    Stayed in June 2016

  • Reviewed: 28 June 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights

    Air condition working too loud

    Stayed in June 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    mouldy smell in apartments

    Air con in rooms, waterpark on site, comfortable bed

    Stayed in May 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Old rooms. Need renovating.

    Stayed in June 2016

  • Reviewed: 21 June 2016

    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was excellent...and very clean. Location brilliant

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 2 May 2016

    • Leisure trip
    • Family with young children

    Unfortunately the bathroom in the apartment was quite unpleasant. It needs deep cleaning and redecorating. The bath was badly stained and there was an ammonia/damp smell about the place. It's a real shame because the Panthea Village has a lot to offer families for good value holiday in Cyprus. If the bathrooms were upgraded I would stay again. If not I would look elsewhere. Also the Kids entertainment hut was dirty and under prepared. Could definitely do with investment.

    Good location for families wanting to enjoy Ayia Napa. Good pools. Lovely friendly staff. Pretty landscaping.

There are also 17 reviews without text. These impact the overall review score.

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