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Reviews of Hotel Continental 4 stars

Hlavni 230, Mariánské Lázně, 353 01, Czech Republic

#31 of 55 hotels in Mariánské Lázně

Guests' Choice

Review score

Based on 848 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    7.7

  • Value for money

    8

  • Free WiFi

    8.3

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Showing 1 - 58

  • Reviewed: 11 July 2018

    5.4
    Regular quality
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small pool, apartment looked nicer on official pictures

    Location in walking distance from the city center, very nice tapas bar 1 min away from the hotel.

    Stayed in June 2018

  • Reviewed: 9 April 2018

    7.5
    Location, cleanliness, comfort, value for money, wellness...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool could be bigger, and parking facilities could be better.

    Location, cleanliness, comfort, value for money, wellness facilities and options.

    Stayed in April 2018

  • Reviewed: 8 April 2018

    8.3
    Overall it was a pleasant stay with my friends.
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is a bit small. The shower curtain next to the sauna could have been better arranged. At night, there were sounds from upstairs and next door which woke me up a few times.

    Breakfast was good. The sauna was good. The mattress on the bed is really comfortable.

    Stayed in April 2018

  • Reviewed: 31 December 2017

    5.0
    Town is definitely worth visiting, would only stay in this hotel as literally a last resort.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    Unfriendly reception staff Terrible quality breakfast No wifi in bedroom Stains on sheets -1 outside and heating on very low Swimming pool is irrelevant

    Bed was comfy if you like really soft beds. Location was fine, a short walk from old town

    Stayed in December 2017

  • Reviewed: 4 December 2017

    10
    Perfect for just one night;
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    We couldnt find the pricelist for the minibar, asked at the reception and they said it was in the room, but we never found it.

    Perfect for just one night; clean, comfy and quiet, would recommend.

    Stayed in December 2017

  • Reviewed: 15 November 2017

    9.6
    Nice and cosy hotel, good location, reasonable prices, very good sevice, large rooms, good breakfast
    • Couple
    • Family Room
    • Stayed 2 nights

    Everything was indeed fine

    The reception manager and her staff were very friendly and helpful and the overall service was superb !!! It happened that a day after leaving the Continental hotel I discovered that I had left some cloth and pair of shoes in my room. When I informed the reception about it they were kind enough to send it via Express shipment to my next hotel in Prague without even charging me. Bravo !!! Tnx to all those who handled it !!!

    Stayed in October 2017

  • Reviewed: 8 September 2017

    10
    Perfect location, just at the start of the promenade and...
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    To stay there longer than 2 nights. Minimum 3 nights we recommend.

    Perfect location, just at the start of the promenade and also around the corner the forest paths. For 4 people we got 2 bathrooms, for 3 people in the past we got a room with the romantic balcony and small living room. We were together with our new dog. Everything was going smoothly. They have all spa procedures inside the hotel. They have lovely terrasse.

    Stayed in September 2017

  • Reviewed: 4 September 2017

    6.3
    The building itself is very nice and historical with very...
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    I would not call that a pool, it is slightly bigger than a jacuzzi. Another thing that bothered us were very dirty carpets in the room which are yellow with dirty black stains. In the other room there were shoes left on the balcony from previous guests. Hair drier is useless, best to bring your own. Very bad system of payment. They block you some amount in advance in case of cancellation, then when you want to pay they "unblock" the original amount and charge you again the whole amount. Basically you end up with a lot of money blocked, you do not have it, apparently neither do they and it is said to you that your bank should unblock it and it may take up to two weeks. That was the most annoying thing about our stay which took us 1,5 hours to solve after check out.

    The building itself is very nice and historical with very nice terrace on the second floor. Bathrooms are clean and the staff is very friendly. Very comfortable beds. 10 minutes walk from the city centre.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    7.9
    A pleasant hotel, especially the terrace.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant team didn't seem to be very motivated. Sauna was broken and swimming pool very small.

    The terrace was great. The room very nice. The park in opposite of the hotel great and the vegetarian shop and restaurant nearby.

    Stayed in August 2017

  • Reviewed: 26 August 2017

    9.2
    Nice, comfortable place to stay in a lovely room.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Would have preferred to be located a bit closer to the other hotels and the park.

    Wonderful room with very comfortable beds. Close enough to the road for some views but not noisy.

    Stayed in August 2017

  • Reviewed: 31 July 2017

    7.5
    good value for money
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Everything fine, except no parking available for our car and, as italian, espresso cofee for breakfast is charged (95 CZK 2 cups of espresso), but this is quite common in Czech Republic

    Good value for money. Nice room, very small swimming pool nice sauna. Breakfast ok

    Stayed in July 2017

  • Reviewed: 2 May 2017

    6.3
    The fitness even if it is small room of 2 bikes, 2 running...
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    You have to pay 200czk per night for parking. Our towels and bed sheats were old and with holes. Bathroom did not have big shelf to put all facilities. The breakfast should be more various. The hotel is not worthy 4 stars.

    The fitness even if it is small room of 2 bikes, 2 running lines and multi-machine for bodybuilding it was empty adn we could enjoy it when we wanted. The same sauna and small pool. Our room was spacious and bathroom clean. The meal was delicious - yet breakfast bufet should be more various.

    Stayed in May 2017

  • Reviewed: 21 January 2017

    6.3
    Lost in lack of translation
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    NONE of the staff could speak ANY English. Not saying one should expect that everywhere, and granted the hotel was full of German guests, but even the menu for Christmas dinner was ONLY in German, not even in Czech! Our waitress explained the menu to us every evening - in German - regardless us trying to explain that we DO NOT understand. Guess she understood neither our words nor gestures. Restaurant/dining doom really worst of the stay. Had to wait several times to be seated because no waiter was in attendance or simply walked past us as if we do not exist. Were probably thinking: O yes, the guests with no German, will give them to a colleague thay does. Guess what? He/she was on vacation as well...

    Stayed in December 2016

  • Reviewed: 26 November 2016

    9.2
    Breakfast off the Lobby in the attached Restaurant was very...
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    We had a rental car and parking was a little tight on the street.

    Breakfast off the Lobby in the attached Restaurant was very good. We would probably plan on returning if in the area again.

    Stayed in November 2016

  • Reviewed: 20 November 2016

    8.8
    Great hotel in centre.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    No free water in the room, even though this is a 4 star hotel. Breakfast was nothing special, have had way better in worse hotels. Buns/bread were stale, that was the worst. Very cheap type of "juice".

    Right in the centre, along the main road. Walking distance from all stores and attractions. The hotel has everything you need.

    Stayed in November 2016

  • Reviewed: 22 August 2016

    7.9
    A Good hotel for a short stay.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Car parking was a problem, though a lady listening to us moved her car out to let us park in a parking slot - thank you lady. The male staff was not helpful to assist us about that.

    The hotel was just fine. The female staff was wonderful.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    9.2
    Nice hotel in Mariánské Lázně
    • Leisure trip
    • Family with older children
    • Deluxe Triple Room
    • Stayed 3 nights

    Parking has limited number of places and rather expensive. Room had a smell, it looks like someone smoked in there.

    Location is good, not too close to the center, and not too far. In general it is a nice hotel.

    Stayed in August 2016

  • Reviewed: 15 August 2016

    5.8
    I can see a castle on the hill from the window of our room.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only one person at reception. so when the person is not at reception, need to wait him come back to do check in/out. The hotel is old. The standard double room is small. The bathroom is small. The wall painting is coarse. The location is 1km away from central area. Mariánské Lázně is cold and rainy even in summer. We did not bring down coat and umbrella. So when walk back to hotel we feel cold. The parking place cost 8 euro/night. The hotel is not like a 4 star hotel. With this price, we can find better option at central city, near spa center.

    I can see a castle on the hill from the window of our room.

    Stayed in August 2016

  • Reviewed: 5 August 2016

    9.2
    The staff at the spa was very friendly.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The double bed had a whole inbetween the matrasses, which was very uncomfortable. When we asked for a unified bad they did not have one which we found surprising in a 4star hotel. In other hotels they have s thin matrasses that you put on top of the regular ones to unify the bed.

    The staff at the spa was very friendly. There was no one in the sauna when we were there!

    Stayed in August 2016

  • Reviewed: 30 July 2016

    9.2
    Very nice hotel with excelent staff service
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Additional fee for relax area (even it is just small feel, i would prefer to pay it already included into room price)

    Amazing staff,perfect additional services,nice breakfast,quite.thanks!!!lenka

    Stayed in July 2016

  • Reviewed: 26 July 2016

    5.0
    Not thrilled
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room wasn't cleaned and not only that the cleaning lady put up the sign don't disturb (we didnt put it there so she hung it up in case we complained so she could have excuse). The bathroom was small, the street super noisy at night and breakfast waitress (very young one) overwhelmed and blunt. The most negative point - smelly room! We concluded it could have been caused by super smelly soap. There was only 1 bottle of soap/shampoo/shower gel. We had to go out at 10pm to buy normal smelling soap and shampoo.

    Early check in (30min before usual ), good coffee at breakfast.

    Stayed in July 2016

  • Reviewed: 26 July 2016

    8.8
    Perfect place for wanderers looking for comfort
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Our bedroom was on the main street so it was a little bit noisy

    Pool and sauna at a fair price (6 euros pro person for the entire stay), cosy room, breakfast ok and very nice employees

    Stayed in July 2016

  • Reviewed: 17 July 2018

    5.8
    Central location, breakfast
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Smelly carpet in the room, dust and hair on the hairdrier

    Central location, breakfast

    Stayed in July 2018

  • Reviewed: 14 June 2018

    7.9
    No parking on premises available
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No parking on premises available

    Stayed in June 2018

  • Reviewed: 20 May 2018

    9.6
    Everything was great!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Everything was great! Thank you

    Stayed in May 2018

  • Reviewed: 16 March 2018

    8.8
    Exactly as expected
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Very relaxing and quiet :)

    Stayed in March 2018

  • Reviewed: 29 November 2017

    10
    Wonderful hotel!
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Wonderful hotel! Nice staff. comfortable room. Great shower,sauna. Strongly recommend. Tram 7 stops in front of the hotel.

    Stayed in November 2017

  • Reviewed: 7 November 2017

    8.3
    Nice, clean und comfortable Hotel for Couples.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    Parking, Breakefast

    SPA Possibility, The Location, The Room, concierge service

    Stayed in November 2017

  • Reviewed: 4 November 2017

    8.8
    Was a lovely stay in a beautiful little city!
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The lady receptionist was very nice, very helpful & friendly.

    Stayed in November 2017

  • Reviewed: 4 October 2017

    9.6
    Location
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    The swimming pool is not clean, after swimming the body had a lot of rot pot all over.

    Location

    Stayed in September 2017

  • Reviewed: 24 August 2017

    10
    Wish more food variety on breakfast.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Wish more food variety on breakfast.

    Stayed in August 2017

  • Reviewed: 23 August 2017

    10
    All is great)))
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    All is great)))

    Stayed in August 2017

  • Reviewed: 19 August 2017

    8.8
    Big, clean and confortable family room.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Big, clean and confortable family room. A lot of services available, some of them included in the price of the room. Breakfast was ok

    Stayed in July 2017

  • Reviewed: 5 July 2017

    9.6
    Excellent hotel, super-helpful lady at the reception.
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Breakfast was good, but quite unimaginative.

    The bed was really comfortable, excellent matress.

    Stayed in July 2017

  • Reviewed: 18 May 2017

    8.8
    The staff is helpful though English is not so fluent, German...
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    The staff is helpful though English is not so fluent, German works better.

    Stayed in May 2017

  • Reviewed: 31 March 2017

    9.2
    Excellent hotel for business purpose
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Difficult to park behind the hotel, during evening for free in the street.

    Very nice rooms, nice city to spend your night.

    Stayed in March 2017

  • Reviewed: 7 March 2017

    7.5
    Beautiful hotel clean and tidy very good breakfast close to...
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Small swiming pool and no steam room

    Beautiful hotel clean and tidy very good breakfast close to the city center

    Stayed in March 2017

  • Reviewed: 28 August 2016

    8.3
    Good value
    • Leisure trip
    • Family with older children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception area needs modernising however much of resort felt like the 1980s

    Excellent restaurant and large room

    Stayed in August 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 January 2016

    8.8
    Overall, this is a very good hotel.
    • Leisure trip
    • Family with young children

    Given that the hotel has two buildings and the floors do not correspond, it is not barrier less if you wish to get from the reception to your room in the other building. Quite a hassle with a maxi-cosy (baby-pram). Second down-side is the restaurant downstairs. The food is delicious, but the waiters...just left the school (?), disorganised, able to deal with guests with half-board and pre-selected meals, but other guests were rather a complication for them.

    Overall, this is a very good hotel. We recommend. Walking distance to the spa centre with the park and "kolonada" (15 mins.) and the ice-skating stadium (5 mins., our target).

  • Reviewed: 20 January 2016

    8.3
    Longer Sauna Hours for the guest!
    • Leisure trip
    • Couple

    Longer Sauna Hours for the guest! WE did Not get to have Time in the facility ! Checked in Late and Had to Check out before WE Could take Time for the sauna Or Pool! A Great Place for Rest!

  • Reviewed: 15 January 2016

    10
    Wonderful hotel!
    • Leisure trip
    • Couple

    Wonderful hotel! Beautiful room!! Very clean.. Good wifi.. Good and kind staff.. An excellent location..there is spa and pool included in the price of the hotel room.. I enjoyed it very much..

  • Reviewed: 29 August 2015

    4.2
    I liked that there is a sauna and swimming pool, cosmetic...
    • Leisure trip
    • Family with young children

    We've chosen this hotel based on the positive reviews and the number of stars. Unfortunately, not worth the money we spent at all. The lady at the reception, she so unfriendly acting as a manager. We basically had no view from the window, we were looking at some roof. Rooms are not clean, many insects can enter especially spiders! No Air-conditioning. Extremely uncomfortable bed, not suitable for a 4 stars "Spa" hotel.

    I liked that there is a sauna and swimming pool, cosmetic salon, massage and so on.

  • Reviewed: 23 July 2015

    5.4
    The location.
    • Leisure trip
    • Couple

    Not helpful stuff. Didn't clean the room one day. Noone answered at the reception the phone calls from the room. The promised bike rental was for double price!!! 500 czk for a person instead of 250 czk in the nearby rental store. And the hotel's bike rent was in the another hotel, 10 minutes walk from continental. Breakfast was scanty. Coffee was awful. The spa had only one person and always was full. No air conditioner in the rooms !!!

    The location.

  • Reviewed: 28 May 2015

    9.2
    Despite the fact that room didn't look very comfortable,...
    • Leisure trip
    • Couple

    Despite the fact that room didn't look very comfortable, the atmosphere, breakfast, sauna and park nearby was perfect. Finally we like our room too. Dinner is nice and good price

  • Reviewed: 20 May 2016

    7.9
    Nice room with high ceiling
    • Leisure trip
    • Couple

    Nice room with high ceiling

  • Reviewed: 1 April 2016

    10
    Very good value for money 4 star hotel.
    • Leisure trip
    • Solo traveller

    nothing to dislike

    Very good value for money 4 star hotel. Good wifi. Good breakfast and restaraunt.

  • Reviewed: 4 October 2015

    7.5
    Room size and the sauna
    • Leisure trip
    • Solo traveller

    Room 312 had an awkward shower and breakfast staff were rude. Taking the food away before the end of breakfast time.

    Room size and the sauna

  • Reviewed: 26 September 2015

    10
    quite and comfortable hotel, good location
    • Leisure trip
    • Couple

    some noise from the nearby traffic, can be unpleasant when trying to sleep

    quite and comfortable hotel, good location

  • Reviewed: 20 September 2015

    7.5
    Central location, nice surrounding - park area
    • Leisure trip
    • Couple

    Very small pool area

    Central location, nice surrounding - park area

  • Reviewed: 19 September 2015

    7.1
    No wifi in the room - but advertised.
    • Leisure trip
    • Solo traveller

    No English speaking staff. Abrupt manner generally.

    No wifi in the room - but advertised. They knew the problem. Travelling solo meant a lonely night.

  • Reviewed: 17 September 2015

    8.3
    Spa in hotel.
    • Leisure trip
    • Family with older children

    All good

    Spa in hotel. Very good breakfast and dining room. Helpful fron desk staff.

  • Reviewed: 17 August 2015

    9.2
    dinners in the restaurant
    • Leisure trip
    • Family with older children

    dinners in the restaurant

  • Reviewed: 9 July 2015

    10
    Great breakfast, careful staff.
    • Leisure trip
    • Family with older children

    Great breakfast, careful staff.

  • Reviewed: 5 July 2015

    10
    Beautiful facilities, kind staff, good meal.
    • Leisure trip
    • Couple

    Beautiful facilities, kind staff, good meal...

  • Reviewed: 5 May 2015

    6.7
    Helpful staff
    • Leisure trip
    • Couple

    Room on the main street side of building and opposite the lift

    Helpful staff

  • Reviewed: 26 April 2015

    7.1
    Location is perfect
    • Leisure trip
    • Group

    Not enough parking, wifi isnt good every where, restaurant and food quality is poor. No room service

    Location is perfect

  • Reviewed: 9 February 2015

    9.2
    Location
    • Leisure trip
    • Couple

    Location Breakfast Sauna Swimming Pool Staffing

  • Reviewed: 16 January 2015

    9.2
    I liked almost everything.
    • Leisure trip
    • Family with young children

    Nothing to add.

    I liked almost everything. Very good facilities, sauna, swimming pool and spa.

There are also 17 reviews without text. These impact the overall review score.

Showing 1 - 58

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