Štěpánská 18, Prague, 11000, Czech Republic
#271 of 561 hotels in Prague
Guests' ChoiceBased on 575 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.0
Value for money
8.6
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Veronika
Czech Republicrather narrow bathroom,
cozy and very clean. great location. tasty breakfast. Thick curtains allow you to create darkness in the room if you need to sleep during the day. Or, on the contrary, you can make your room as bright as possible. comfortable bed.
Stayed in April 2024
Reviewed: April 3, 2024
Dharmendra
Czech RepublicBreakfast is delicious Very neat and clean
Stayed in April 2024
Reviewed: March 30, 2024
Svilena
BulgariaPerfect for staying in Prague - good price, very clean, very good breakfast and 20 min walk to the old city.
Stayed in March 2024
Reviewed: March 27, 2024
Rachel
United KingdomUpon arrival and during the check in process, two additional members of staff (one younger guy with blonde hair, one on the brink of menopause lady) came out to the reception desk and "glanced" at our passports. A comment was made by the older lady (who had dark hair and glasses) about our passports saying that we had to be naturalised citizens of the UK for it to be possible to have British passports...when we in fact were born in the UK. This level of rudeness, ignorance and unprofessionalism annoyed me big time and family members couldn't believe this had happened! While the hotel was generally nice, I didn't feel 100% comfortable staying at the Amarilis because such a comment was only made because of the colour of our skin. So, my advice, if you're black or brown skinned is to find another place to stay. Also, the quilts provided for the beds were thin and it got cold, the heating/air con system didn't work properly and the shower/bath needs something better than a swinging piece of plastic installed to stop the floor from getting soaked.
The room was a good size, and the location was fantastic! So close to tram and metro. It was surprising how quiet our room was despite the location of the hotel. We had paid for gluten free breakfasts at check in (and had proof of this request being made via. correspondence on booking.com) and even though this didn't seem to have been noted by the people who checked us in to make things easier for our first morning - the breakfast staff were helpful and ardent in getting the issue resolved and the gluten free items what were provided were of excellent quality and taste! Well worth the additional cost! Breakfast was varied and accommodating for different types of visitors. There were other facilities available in the hotel (that we didn't use) but it’s cool that they were there.
Stayed in March 2024
Reviewed: March 23, 2024
Colette
United KingdomN/A
The property was lovely, well kept and great location.
Stayed in March 2024
Reviewed: March 13, 2024
Josep
SpainThe bathroom has bathtub instead of shower showerplate. The level of bathtub is higher than the floor and It was difficult to go in and out from the bathtub. You have to raise a lot your leg and people, who are not very tall, have difficulty.
Varied breakfast although they could double the coffee machine and toaster to avoid queues
Stayed in March 2024
Reviewed: March 13, 2024
Vasilis
CyprusNothing, all great.
The location and breakfast.
Stayed in March 2024
Reviewed: March 9, 2024
Alisha
Germanythe fridge/minibar was very loud in the night
the location was very good, nice staff and the beds were really comfortable
Stayed in March 2024
Reviewed: March 6, 2024
Sepideh
AustriaLocation was really good. Staff was friendly and helpful. Good breakfast. And very clean.
Stayed in February 2024
Reviewed: March 5, 2024
Sauyune
IrelandI tried to book a taxi at the reception to where I was going. it would be helpful if the staff would have a rough idea how much it could cost. I understood that the staff was working for hotel but not taxi but the way the staff told me was a bit wired. I booked a taxi with Bolt by myself.
Just 1 night stay, very close to everything. Very quiet and peaceful. Lovely breakfast
Stayed in March 2024
Reviewed: March 3, 2024
Aurelie
GermanyThe bathroom.
The location. The room. The service. The cleanliness. The breakfast.
Stayed in March 2024
Reviewed: February 19, 2024
Adriana
SlovakiaNeighbourrs wew noisy inbthe room above after 10 PM. Some dig barking in the evening. Tv remote missing /or no instructions on hiw to switch on TV.. Some spots on the carpet. Poir quality pillows.
Location, quiet room (extra advantage), great breakfast, nice bayhroom, comfortable mattress, big closet, safe, mini bar, good room temperature.
Stayed in February 2024
Reviewed: February 16, 2024
Vicki
United KingdomBreakfast was not good ,the first day did not eat anything ,carpets in room were stained ,apart from one I met ,cleaning staff were miserable .only mirror in room was in the bathroom,phone did not work wasn’t connected to anything .would rate this hotel more of 3 star .
Location was good and beds and bathrooms were clean ,reception staff helpful .
Stayed in February 2024
Reviewed: February 16, 2024
Goran
Bosnia and HerzegovinaNo any entertainment in the hottel.spa is just for max 2 person and must pay and make a reservation time.welnes massage is if you order thai girl coming from another saloon
Great location.all atractions are near
Stayed in February 2024
Reviewed: February 16, 2024
Rick
Switzerlandn/a
the Amarilis is MY HOTEL when in Prague; I found my preferred room in this hotel, quiet what I am looking for, spacious, clean; thank you so much letting me in the lobby after check-out doing my work ! the fast internet connection is very much appreciated Thank you TEAM Amarilis
Stayed in February 2024
Reviewed: February 15, 2024
Johan
GermanyA bit noisy
Good location and friendly staff
Stayed in February 2024
Reviewed: January 25, 2024
Diaz
Dominican RepublicStaff with tourist could have better service / attention
Overall great hotel, room cleanliness amazing, great location to walk to city site seeing and restaurants
Stayed in December 2023
Reviewed: January 17, 2024
Lachlan
GreeceThe location of the hotel suited us as it was a one-night stay passing through Prague. The area lacks the atmosphere and charm of the Old Town, but is close to Wenceslas Square. The room was clean and had everything we needed. The shower was in the bath tub, which had very high sides, so caution is needed getting in and out (it would not be suitable for those with mobility issues). The breakfast buffet had a good range.
Stayed in December 2023
Reviewed: January 11, 2024
Maxim
IsraelThe bath was not clean
Location, room, breakfast
Stayed in January 2024
Reviewed: January 7, 2024
Kinga
PolandPillows are very uncomfortable someone used them millions times already this should to be definitely priority for management to change all of them immediately. Weird ventilation system and no slippers in the room. Flooring also not looking good so not having slippers wasn't pleasant.
Friendly and nice staff in dinner, good breakfast. Clean room.
Stayed in January 2024
Reviewed: January 5, 2024
Dimitri
LithuaniaThe room was not that warm, the heating was set to maximum, but it did not feel the warmth at night.
Very good location, nice breakfast, fast WiFi.
Stayed in December 2023
Reviewed: January 5, 2024
Dimitri
LithuaniaThey got the TV of their own brand, not a smart one. It was not possible to watch anything other than satellite channels, so could not connect our Netflix or Disney subscriptions.
Very good location, close to the main train station and Wenceslas Square. Nice breakfast. Cleaning is good, bur could be better. Fast Wifi. Warm room with heating. Tea coffee facilities with refrigerator.
Stayed in December 2023
Reviewed: January 4, 2024
Brad
AustraliaA little far from old town if that is where you are wanting to spend majority of your time.
Clean and modern hotel room with friendly staff that attend to any questions you may have. Breakfast was tasty and filling. Very spacious room too.
Stayed in January 2024
Reviewed: January 3, 2024
Dee
AustriaThis is my third time staying at this hotel. It is located fantastically in order to get to all the sights but still, it has a quiet location. Walking distance to all the sights. The staff is very helpful and very friendly... The breakfast gives you a lot of choices. All in All, it was an excellent choice of hotel for my group.
Stayed in January 2024
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