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Reviews of Astory Hotel 4 stars

Nádražní 26, Plzeň, 301 00, Czech Republic

#24 of 29 hotels in Plzeň

Guests' Choice

Review score

Based on 515 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    7.4

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Showing 1 - 73

  • Reviewed: 12 June 2018

    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 6 nights

    There are a lot of things that disappointed me, here are: 1. It does not matter if you paid more for a executive room, they give you the same room as it was not. 2. The airconditioner worked very low and It was very hot in Pilzen at that time. Not able to sleep properly. 3. In 6 nights that I stayed the room service went only 2 times. 4. The towels are very very old. I attach pictures. 5. Breakfast is poor. 6. Wifi is very slow due that the connection is very bad

    The location is good because is near the train

    Stayed in June 2018

  • Reviewed: 7 June 2018

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too expensive for the offered services. Air conditioner not functioning, opened drinks in the minibar, forgotten coffee cups in a drawer. Staff unresponsive to the requests. Mediocre breakfast.

    Good location.

    Stayed in June 2018

  • Reviewed: 14 May 2018

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Better window blind would have been nice. Breakfast was poor.

    Good location for what I required. 5 minutes walk to the town, 2 minutes to the train station.

    Stayed in May 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi was terrible in room 103. You should improve it.

    The room was large, clean and comfortable. The breakfast was good. The location was great.

    Stayed in May 2018

  • Reviewed: 12 February 2018

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The parking lot is free durong the weekends but it is not for the hotel, so if the places are full you need to find other options (that it is quite unconfortable).

    Location as We need to be near to pilsen factory

    Stayed in February 2018

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not matching with the bookings.com description of “executive double” room. Reception comment was they don’t have “executive” rooms, only double room with or without extra bed... bus she gave us another room (401) which was way cozier than the first one No WiFi signal in the room There were stains in the table on the room Very poor breakfast Area between the train station and Tesco is not the nicest possible, but it was quite short walk to downtown

    Room was big and cozy About 10min walk to the city center

    Stayed in October 2017

  • Reviewed: 11 September 2017

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    This is a great location--right near the train station. It's not too far from the brewery either, and it's easy to walk anywhere in Plzen from the hotel! The breakfast was plentiful and interesting. The employees were friendly, but not overly friendly. The room was comfortable and well-appointed.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    it could have been more obvious that dinner also available.

    Very convenient for railway station and close to city. Good breakfast and quiet room. Helpful English speaking staff at reception.

    Stayed in August 2017

  • Reviewed: 18 July 2017

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was lacking. Very basic and simple. Bed linens smelled. Had to get spray to cover smell so we could sleep. Hotel has potential but feels like it's not maintained very well. Wouldn't return.

    Location was good for train station and brewery. Was also walking distance to town center. Great lady working the desk. Was very helpful on the town. She was best part of hotel.

    Stayed in July 2017

  • Reviewed: 29 June 2017

    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 4 nights

    other than fixing the sheets on the extra bed did not vacuum so was not that clean for the 3 other nights we stayed there. also they cleaned room when we went for breakfast so when we got back we had to use clean towels for the morning and the night. too bad they dont wait for the clients to go out for the day and not at early morning.

    for 2 days only clients in the hotel so breakfast very minimal. they should of put us to a different hotel with other clients, possibly would of been better breakfast. very minimal. for the price we paid to stay there.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The in-room safe was out of order, access to the shower was via a high sided bath that flooded the floor when the shower was used! The room a/c was not very effective.

    Very helpful receptionist. Room was an excellent size. Breakfast buffet had a suitable range and of good quality. Location was excellent for travel needs and only 10 minutes walk to the City centre.

    Stayed in May 2017

  • Reviewed: 10 April 2017

    • Business trip
    • Solo traveller
    • Single Room - Disability Access
    • Stayed 1 night

    noisy dark room with window to the smoking area, couldn´t sleep at night, broken shower, really poor breakfast - ended at 9.35 instead at 10, unpleasant stuff in the restaurant

    bathroom

    Stayed in April 2017

  • Reviewed: 12 February 2017

    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    No free of charge car parking place, only municipal paid only by cash. Room, bathroom floor and bathtub could be cleaned better.Poor breakfast and minibar. Not recommended for business travelers, due to the location.

    Hotel located near to the old center, train station and brewery. Big room, big bathroom. Very useful and professional staff. Perfect for family or tourists.

    Stayed in February 2017

  • Reviewed: 1 October 2016

    • Leisure trip
    • Solo traveller
    • Single Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The location is across the street from the north entrance to the train station and a block from the nearest tram stop. A good quality room with good food at a good price.

    Stayed in September 2016

  • Reviewed: 28 August 2016

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good but we arrived towards the end and before we had a chance to finish/ think about second helpings, the staff had already taken everything away. The apartment was clean but some of the furniture (e.g. couch) could be a bit refresed.

    Roomy apartment with big bed and large living room.

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 2 nights

    Not sure that this should be a 4-star hotel, but definitely convenient for a weekend.

    Breakfast included - this was perfectly fine, nothing overly exciting. Location is great as it is very close to the city center and the train station, but still fairly quiet. They have very large sleeping rooms.

    Stayed in August 2016

  • Reviewed: 10 June 2018

    • Leisure trip
    • People with friends
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    200m from the Brewery, 10 min to centre, awsome location Reception guy very helpful and friendly ;)

    Stayed in June 2018

  • Reviewed: 5 June 2018

    • Business trip
    • Solo traveller
    • Single Room - Disability Access
    • Stayed 1 night

    There was some dust in the room and the water of the shower did not really flow down the drain.

    Stayed in June 2018

  • Reviewed: 8 May 2018

    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights

    A bit noisy with the train station so close....

    Very close to the airport, and easy walk to the center of the city. Convenient.

    Stayed in May 2018

  • Reviewed: 9 February 2018

    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night

    Excellent location extremely close to railway station. The room was spacious and very comfortable. Breakfast was decent.

    Stayed in February 2018

  • Reviewed: 8 January 2018

    • Leisure trip
    • Solo traveller
    • Single Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Great location

    Stayed in January 2018

  • Reviewed: 4 September 2017

    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night

    bedsheets were not clean

    Stayed in August 2017

  • Reviewed: 29 August 2017

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    The WiFi was not great . The bar and restaurant was closed due to transfer of ownership.

    Stayed in August 2017

  • Reviewed: 24 August 2017

    • Business trip
    • Solo traveller
    • Business Suite
    • Stayed 1 night
    • Submitted via mobile

    It's all good

    Great place and staff lovely big room with all you need, bed was stunning. highly recommend place.

    Stayed in August 2017

  • Reviewed: 9 June 2017

    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little bit worn out equipment and bed linen.

    Perfect location literally few steps from the railway station

    Stayed in June 2017

  • Reviewed: 18 May 2017

    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    EARLY MORNING SUN IN THE ROOM. CURTAINS NOK"

    Stayed in May 2017

  • Reviewed: 9 February 2017

    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Staff smoking. Rooms smelled of smoke. Disappointed in star rating. Not as advertised.

    Location to train station

    Stayed in February 2017

  • Reviewed: 7 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Silly noises in the night which kept me awake. Staff seemed to know about this but could do nothing to help

    Convenient for the railway station

    Stayed in February 2017

  • Reviewed: 23 January 2017

    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed.

    Location next to the brewery.

    Stayed in January 2017

  • Reviewed: 24 September 2016

    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant closed both nights, no tea or coffee in room. Just cafe that sold deserts and sweets

    Location

    Stayed in September 2016

  • Reviewed: 16 September 2016

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    kindness of the staff - size of the room - close to the center

    Stayed in September 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Although it's located near the station, there's not a lot else nearby and it's really not worth the price, no matter how hard it tries.

    Stayed in August 2016

  • Reviewed: 19 August 2016

    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Wi-fi connection in room was poor but fine in reception and corridor

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location to the Brewery tour is very good just over the bridge and you are there

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 May 2016

    • Couple

    That the water did not get hot and they didn't have one English Channel... They had two doors in the hallway against the the wall which was weird but for one night it was ok :)

    The closeness of the centrum... The staff was really nice and answered any questions! The food was ok but it was free well it came with the price :) the room was big !

  • Reviewed: 29 March 2016

    • Leisure trip
    • Solo traveller

    Had disabled persons room, as viewed in the pictures. Unfortunately if you shower with the water on contiguously, it will flood the hotel room.

    Good location and breakfast. Room was clean.

  • Reviewed: 14 March 2016

    • Leisure trip
    • Family with older children

    The location is absolutely superb! The view from the window is also great, rooms are very spacious, all facilities worked well. The food at the restaurant was all fresh and the attendant took great care to ensure used plates were removed promptly. The hotel was also extremely nice to have allowed us an early check-in, which was critical for us because of the scheduled tour of the brewery. All in all a great stay!

  • Reviewed: 7 March 2016

    • Business trip
    • Solo traveller

    I booked 2 nights, no one cleaned the room during my stay. Breakfast personal spoke only local language. Breakfast the same every day, and not diverse Every time you use the elevator, you electrocute yourself with static energy accumulated from carpet.

    Large room and confortable Good location

  • Reviewed: 8 December 2015

    • Leisure trip
    • Group

    The bed was a little hard and the shower leaked on to the floor. Otherwise great facilities.

    Hotel was perfect location with friendly staff at an excellent cost.

  • Reviewed: 17 October 2015

    • Leisure trip
    • Solo traveller

    Beware of the change rate in the bill.

    Convenient location just besides the railway station and not too far from the downtown. Very confortable room and kind management.

  • Reviewed: 24 September 2015

    • Leisure trip
    • Couple

    There is smoking in the lobby which normally wouldn't be a problem, but because the staircase is open to the floors above, the smoke can get up to the rooms. Fortunately the rooms have a vestibule with a second door to block out the smoke

    Very nice hotel right across from the train station with extremely large rooms and friendly staff. The breakfast is quite nice.

  • Reviewed: 2 August 2015

    • Leisure trip
    • Couple

    There's nothing really bad about this hotel, although breakfast was a bit disappointing. Not a lot of choice and some of the juice was already gone around 9am. Nothing too bad though, it was still sufficient.

    Great location in the city, lovely room with bath, minibar and very comfortable beds. The receptionist noticed it was my birhthday (probably by seeing my passport) and gave us a free Sekt bottle to celebrate!

  • Reviewed: 2 July 2015

    • Business trip
    • Family with young children

    unsatisfactory cleaning, not properly working air conditioning - once every two days it must have been fixed again, room not vacuumed daily - one must require it at the reception desk, dirty glasses had awaited in the room and were not replaced until I left, smoking personnel

    Large and quiet room, comfortable bed, fast wifi, big bathroom, good minibar prices

  • Reviewed: 2 July 2015

    • Leisure trip
    • Couple

    Breakfast could be better and longer, litlle noisy due to the train station, prices at booking.com are not exactly and depend on the exchange course we paid 5 per cent more

    Close to town (10min walk)and to the brewery of Pilsen (5min) :-), free parking space in front of hotel, executive room very big, supermarket and pubs close to hotel! Pilsen is a nice little city for sightseeing and shopping for 3 days or more

  • Reviewed: 23 June 2015

    • Leisure trip
    • Solo traveller

    I was there for two nights. The room was not serviced in between. The door card failed to work when I went back on the 2nd evening. However was quickly sorted. Breakfast was nothing special. Above all, dud not feel this eared as a four star hotel.

    Friendly reception. Spacious room, bathroom good. Location very handy for rail station and a short distance from the city centre.

  • Reviewed: 16 June 2015

    • Leisure trip
    • Couple

    parking in front of the hotel on the street, no hotel private parking

    very good location - 1 min walk to Pilsner Brewery and 5 min walk to the main square; big room, comfortable bed; friendly staff, nice breakfast, possible late check-out

  • Reviewed: 2 June 2015

    • Business trip
    • Solo traveller

    Pity about the smoking in the lobby, but as I understand that is okay in CZ. Not my cup of tea though. Restaurant didn't have any information on when it was open, but at least there was a Tesco opposite :)

    The room was amazing! Didn't expect anything like that. Good location too.

  • Reviewed: 26 May 2015

    • Leisure trip
    • Couple

    Only stayed one night but could not have had better accommodations. Everything was top notch for a most reasonable price. Lovely, modern, clean and generously sized room, helpful, pleasant staff and good breakfast offering. Access to the Pilsner Urquell brewery was great--short walk across the bridge. We hope to return one day for a bit longer stay and this will be our first choice that trip.

  • Reviewed: 11 March 2015

    • Leisure trip
    • Solo traveller

    Thick smoking fog in reception area from receptionist and various receptionist friends - chain smoking land. Careful on rooms for noise issues

    large room, clean and well equipped, modern decor, quiet for sleep. - Need to ensure room is on the side away from the main road and trams (I changed from my original allocation on this side and was glad I did).

  • Reviewed: 27 January 2015

    • Leisure trip
    • Couple

    - very dirty, smelly rooms - non smoker room = smoker room - bed clothes unchanged but well prepared, so at first glance it looks like they are new - dirty floor - pubic hair all over baththub - probably used to be a great place - nowadays not so much anymore

    - close to city centre - nice staff

  • Reviewed: 23 January 2015

    • Leisure trip
    • Group

    I don't like how they lock the main door after a certain time. I think your room key should be able to open the door.

    I like how you get your money's worth out of it. You can get a very nice,big,clean room for super cheap. I plan to stay there every time I come to plzen.

  • Reviewed: 8 January 2015

    • Leisure trip
    • Couple

    Our room could be a bit more cosy.

    We had a Late Check-Out on new new years day. We just roll out of bed because of the party the evening before. It was 1 PM, breakfast was over but the girl behind the desk was so kind to arrange coffee, fresh juice and some we can eat, for free! That was amazing!

  • Reviewed: 13 May 2016

    • Leisure trip
    • Solo traveller

    Everything was excellent, including the price.

  • Reviewed: 28 January 2016

    • Business trip
    • Solo traveller

    Room on photos and real it's two different things.. Hotel maximum 2*

  • Reviewed: 23 November 2015

    • Business trip
    • Solo traveller

    Old fasion standard. Poor breakfest.

  • Reviewed: 1 November 2015

    • Business trip
    • Couple

    Tobacco smell. Unhelpful and miserable reception. Beds not made up by staff. Poor breakfast.

  • Reviewed: 24 October 2015

    • Business trip
    • Group

    Everythink

  • Reviewed: 19 October 2015

    • Leisure trip
    • Group

    A great location! Right next to the Pilsner Brewery. The room was very spacious and clean.

  • Reviewed: 15 October 2015

    • Business trip
    • Solo traveller

    No Wifi.

    Very good location, close to the city centre (and the brewery...) but in a silent small street.

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Very nice and serviceminded staff

  • Reviewed: 11 October 2015

    • Leisure trip
    • Couple

    Nice room. Free parking

  • Reviewed: 4 October 2015

    • Leisure trip
    • Couple

    Other guests, cleaness

    Car parking

  • Reviewed: 30 September 2015

    • Leisure trip
    • Group

    Close to Pilsener Urquell and spacious accomodation.

  • Reviewed: 13 August 2015

    • Leisure trip
    • Couple

    breakfast average at best

    Big room with a huge bath

  • Reviewed: 12 August 2015

    • Business trip
    • Solo traveller

    I hope there is more Breakfast menu

    Very close to train station. clean, quite

  • Reviewed: 11 August 2015

    • Leisure trip
    • Group

    normally breakfest is until 10. Am They served us a breakfast even much later without any extracharge

  • Reviewed: 29 July 2015

    • Leisure trip
    • Couple

    Large room, free parking direct at hotel, near to Pilsner Urqel and centrum.

  • Reviewed: 22 July 2015

    • Leisure trip
    • Couple

    Breakfast was poor needs to improve.

    Location and room was really excellent.

  • Reviewed: 7 July 2015

    • Leisure trip
    • Couple

    breakfast can be improved

    room was great, big, air conditioning, big bathroom,

  • Reviewed: 8 April 2015

    • Leisure trip
    • Group

    Perfect location and very clean.

  • Reviewed: 31 March 2015

    • Leisure trip
    • Couple

    No iron in the room.

    Everything is at walking distance, very nice and clean. Amazingly helpful staff.

  • Reviewed: 16 March 2015

    • Leisure trip
    • Couple

    second hand smoke.

  • Reviewed: 3 March 2015

    • Leisure trip
    • Couple

    Big Room!

There are also 22 reviews without text. These impact the overall review score.

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