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Reviews of Karlsbad Grande Madonna 4 stars

Moravská 2A, Karlovy Vary, 306 01, Czech Republic

#38 of 100 hotels in Karlovy Vary

Guests' Choice

Review score

Based on 65 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.6

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 - 8

  • Reviewed: 16 July 2018

    8.8
    Ideal location if you are visiting the film festival and intend to see a lot of movies.
    • Leisure trip
    • Solo traveller
    • Special Offer - Single Room with Wellness Package
    • Stayed 3 nights

    Hotel is styled in baroque/kitch way, which - if you are sensitive to this - needs a bit of time to get used to, but that's rather detail if you have business mainly outside of the hotel. Parking is rather expensive (but given the space restrictions reasonable).

    Hotel location during KVIFF is ideal. Room was nice, well equiped and very comfy. Spa procedures directly in the hotel were ok. Parking next to hotel entrance. Note there's a small antique shop next to the hotel selling classic Cezch made tin toys, which I liked.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    9.6
    Very relaaxing, quiet but very close to the center
    • Leisure trip
    • Couple
    • Special Offer - Twin Room with Relax Package
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Very relaaxing, quiet but very close to the center

    Stayed in July 2018

  • Reviewed: 29 December 2017

    7.5
    Nice hotel with substandard meals.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    Catering, quality of food.

    Its location.

    Stayed in December 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 5 March 2016

    10
    Late arrival at 0:30.
    • Leisure trip
    • Couple

    Late arrival at 0:30. Entering the room, they had prepared some cheese, meats, bread, salad and water, which is highly appreciated after travelling long time. Also baths and massage were already scheduled for the next day! Excellent located in the center of this spa town. Big room (suite) with comfortable bed. It also has parking (EUR 10/night) at hotel site, which is in Karlovy Vary a big plus! My view: the best spa hotel in Karlovy Vary.

  • Reviewed: 29 December 2015

    7.5
    Nicely decorated with good facilities.
    • Leisure trip
    • Couple

    If you expect relaxing SPA holiday, don't go there. It's full of loud speaking people with kids who use jacuzzi as small swimming pool. Staff doesn't speak English and the food is really bad.

    Nicely decorated with good facilities.

  • Reviewed: 9 July 2015

    5.8
    Pretty hotel, perfect location.
    • Leisure trip
    • Couple

    No a/c and it had to be about 90 in the room until night time. No wash clothes, No vent in bathroom. Bad wifi for the brief time it was running. Drinks in mini bar were warm. Most Staff was not nice. We tried twice to eat in the restaurant and they got flustered and chased us out. We asked for massages and were turned away. We went up just to use the (cool ) hot tuband sauna and there weren't other guests getting treatments. They also seemed very annoyed we wanted to use the facilities.

    Pretty hotel, perfect location. One very nice helpful man running around (not sure his function, but was very helpful).

  • Reviewed: 7 July 2015

    10
    Close parking, spa facilities and staff excellent.
    • Leisure trip
    • Couple

    Close parking, spa facilities and staff excellent. Wait staff in the breakfast and dinner rooms were very helpful and nice.

  • Reviewed: 17 May 2015

    10
    everything was excellent!
    • Leisure trip
    • Couple

    everything was excellent!

There are also 9 reviews without text. These impact the overall review score.

Showing 1 - 8

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