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Reviews of Hotel Carol 4 stars

Kurta Konráda 12, Prague, 190 00, Czech Republic

#281 of 558 hotels in Prague

Guests' Choice

Review score

Based on 346 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise from renovation work loud and started quite early

    Rooms clean Breakfast adequate Reception staff excellent, warm and welcoming Other staff good

    Stayed in February 2024

  • Reviewed: 15 February 2024

    8.0
    For the price it’s just perfect! Loving it!
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking area is really narrow and small

    Really clean, great food - awesome staff

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    From the staff to the food, it was all perfect.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing I did not like

    Everything was perfect. The location was right near the stadium and the front desk staff could not do enough for you. I will definitely go back there.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    It’s away from the centre, nothing much you can do around the area
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast selection weak

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Excellent choice
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 4 nights

    Nothing

    Great location with metro and tram stop nearby. Very nice breakfast with variety of coffee and both salty and sweet food. If I return to Prague we will stay again there.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Missing vegan options on breakfast - no plant based milk or yoghurts, fruits or more veggies. Also no flip flops in the room.

    I liked staff on the reception, they were friendly and helpful. Very comfy beds. Great location 5 min.walking from metro station. Very nice and cosy xmas decoration.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    Friendly staff, bedrooms could be improved
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We noticed that our room was not as pictured in the webpage, a little outdated, and not as comfortable as expected. The mattresses where too soft and the pillows were too thin. The bathroom had what was needed but also not as the pictures in the webpage.

    The restaurant at the hotel was great! We really enjoyed having lunch there. And the staff was also very helpful.

    Stayed in December 2023

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room

    Breakfast

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    great stay near o2 arena/praha-liben
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    nothing, it's all good. if you travel by train, use the praha-liben station -- don't do like us and get off/on at the main station! :/

    very nice staff. breakfast was nice too. dog friendly. we even got a free upgrade. this is probably the best place you can stay if you want to be at walking distance from o2 arena.

    Stayed in October 2023

  • Reviewed: 2 November 2023

    9.0
    Being a repeat guest, I say it is a good place to stay.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights

    No major issues. Suggest to have a microwave oven in the Breakfast Room so that guests can warm up food themselves.

    Reception staff was kind enough to allow early check-in at no extra charge. A good breakfast spread which included some hot cooked food items. Staff were kind enough to warm up some cold milk for me. Room was spacious, clean and comfortable. Location was good. A 6-min walk to Ceskomoravska metro station that brings you to city centre. Adjacent to Harfa Galleria Mall with many shops, restaurants and a supermarket. Easy access from airport by bus and metro.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Great location for participants of events in the O2 Arena. Very close to the underground. Room large enough for 2 adults and a teenager. Everything was as described in the offer.

    Stayed in October 2023

  • Reviewed: 28 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls were a bit thin so we could hear the noises of outside.

    Very clean, helpful staff, comfortable beds (not soft) and great food at the restaurant. Breakfast was also good. Recommended.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Excellent welcome
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I really enjoyed my stay in Hotel Carol. The location was excellent, as I was attending the conference nearby. I am vegan, and hotel staff accommodated my diet request, as I had an option of freshly made hummus, baked beans and vegetables available for breakfast. I would particularly like to praise Abraham, who was an excellent receptionist, very knowledgeable, approachable and made me and my colleagues feel very welcomed! Excellent sense of humor too. Thank you.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    8.0
    A Very nice stay
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff were very nice, breakfast, cleanliness of the hotel, overall very good, and sure will stay there again.

    Stayed in August 2023

  • Reviewed: 18 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All was fine including breakfast staff was good however rooms very basic , clean but basic

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights

    When we arrived, we were not given the right room. I also indicated that we were not given the one shown in the picture, but they solved the problem and we moved to the right room. But after that everything was fine.

    The hotel is located a bit far from the center, but it can be easily reached by tram and metro. The breakfast was plentiful, and the bed was comfortable. The receptionists were friendly and helpful.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, friendly and helpful staff)

    Stayed in July 2023

  • Reviewed: 27 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Executive Suite
    • Stayed 2 nights

    I upgraded for an executive suite and the room we got was not the picture presented. Our room did not have a balcony and even though the floor space was big, it didn't feel as big because of the slanted roof. The TV and bathroom could have been better. I walked past an executive room on the same floor and it was modern and nice - had we not upgraded and gotten that room, this rating would have been a 10.

    The receptionist was very nice and great that the hotel has parking. The restaurant downstairs was delicious and was great value for money.

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Nice and clean place with modern interior
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There isn’t aircondition in The rooms unfortunately, but only a fan. And with that on, the room was still very hot. But we also went in august, so when off the summer season, that shouldn’t be a problem. The hotel is also a little far from the city, we took the tram which took 30 minutes to centrum and costed 2,5€ both ways, but that worked great for us, and then we got to try the great food options in the area.

    Very friendly staff, and cozy rooms. The neighborhood had a great selection of all different kinds of food, where The hotels resturant were delicious too.

    Stayed in August 2023

  • Reviewed: 17 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to remove tub plug. Two beds together instead of one big bed. It would be better to use one big mattres on two small bad

    Very food personal. Fulfill any wishes if you have some kind of holiday. Not bad breakfast. Good bathroom

    Stayed in August 2023

  • Reviewed: 9 August 2023

    7.0
    I would like to thank Daníl at the reception for his professionalism and helpfulness.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    The breakfast was good, oriented more towards the savory than the sweets. There were no croissants. The air conditioning in the room was noisy.

    Excellent location, it has a metro stop, yellow line, a 5-minute walk away. The hotel is great for a short stay.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Overall I would recommend for coworkers and come again
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was okay, but variety from day to day would improve the breakfast

    Extraordinary friendly staff

    Stayed in July 2023

  • Reviewed: 3 August 2023

    9.0
    Perfect for O2
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 2 nights

    Nothing

    Stayed here 3 times now I think, lovely and quiet and a few minutes walk from the nearest metro, the O2 arena and a big shopping centre. The metro takes you into the Old Town area with just 4-5 stops so a good base if you dont want to be too close to the crowds. Good value. Breakfast was fine.

    Stayed in June 2023

  • Reviewed: 3 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    I had a wonderful experience at this hotel. The room was impeccably clean, and the furniture was in excellent condition. It's conveniently located with easy access to public transportation and the city center. The breakfast options were varied and delicious, and the staffs were friendly. The serene location made it a peaceful stay. Highly recommended!

    Stayed in July 2023

Showing 1 – 25

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