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Reviews of Hotel city.city This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Macharova 16, Ostrava, 70200, Czech Republic

#5 of 44 hotels in Ostrava

Guests' Choice

Review Score

Based on 110 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    8.1

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 8, 2024

    9.0
    Perfect stay
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Close to railway station, late check in, good breakfast, clean and modern

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    Would be perfect if not for the breakfast.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast is just catastrophic.

    Great staff, nice restaurant for the evening and very nice rooms for the price.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Clean, minimalistic comfort at a smart location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Room equipment could've been slightly better, for example an electric kettle, perhaps a small coffee or tea making facility, minibar/fridge or at least a vending machine in the hotel. Could also use a better selection of toiletries in the bathroom. With these few touches, it would actually feel like a 4*, bacause otherwise we had the feeling that the hotel is in many ways above the 3* standard already.

    The room and hotel were very minimalistic, but clean and comfortable. The staff was attentive at all times, their restaurant doesn't feel like a hotel restaurant that is just included because it's necessary, it seems more standalone and so actually more attractive to customers, their a la carte food was great, can recommend their gravlax. Breakfast was quite nice, not the largest selection, but for a hotel of this size, way above expectations and of good quality. Location of hotel was great, near the train station (we arrived by train) and also next to a tram stop, 10 mins from city center, 20 mins from points of interest such as Dolni Vitkovice or Mining Museum.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was lovely, spacious , comfortable and clean. Parking available. Breakfast was very tasty and stuff friendly and helpful. We will definitely be staying there next time in Ostrava

    Stayed in December 2023

  • Reviewed: November 5, 2023

    10
    Good location
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was a very good experience. It was a good location

    Stayed in October 2023

  • Reviewed: October 27, 2023

    9.0
    Very good hotel, spacious rooms very good restaurant. No aircondition in rooms.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside for me was lack of air conditioning in room, so needed to have windows open and there are trams next to the hotel.

    Very nice and quite spacious rooms. Very nice and spacious bathrooms inside rooms. Inside hotel there is a very good restaurant and good breakfast included in price which was good.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    10
    I highly reccomend stay in City city
    • Business trip
    • Solo traveler
    • Double or Twin Room
    • Stayed 3 nights

    just one little thing - there is no lift just stairs so to carry heavy suitcases to third floor is not comfortable, but it is an old building so I understand it

    Hotel and restarant is nice designed - with perfect service and super delicious meals

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Fully recommended :-)
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was ok.

    The hotel was nice and cosy, I really liked the design. The staff was most kind and helpful I felt really welcome. After all day spent in busy conference I enjoyed delicious dinner and lovely glass of wine in quiet comfortable restaurant. Although I traveled for work I really enjoyed my stay in city.city hotel. If I ever happen to visit Ostrava in future I will definitelly stay here again.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    City Break
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Unusual towels No lift between floors but i was OK with this

    Nice hotel 5-10mins walk from main railway station Friendly staff Good size clean & comfortable room with free bottled water Delicious hot/cold breakfast from 7am Mon to Fri Good WIFI

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    Will stay again!
    • Business trip
    • Group
    • Single Room
    • Stayed 1 night

    ---

    Very good value for money, private parking space at the hotel, clean, well designed restaurant, not too far frm city center

    Stayed in October 2023

  • Reviewed: September 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice and clean rooms with comfortable beds. Convinient free private parking. Delicious food in the hotel's restaurant.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Awesome hotel with fantastic restaurant and welcoming staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Very friendly staff, fantastic restaurant on the first floor, spacious and nice room.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit sketchy neighborhood :)

    Good breakfast and nice restaurant downstairs. Everything was good.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Good hotel near the station
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There is no lift so I will ask for a first floor room next time There is no air conditioning but that wasn't a problem

    This is a nice hotel just over five minutes walk from ostrava hl.n. The owner was very friendly and helpful. The room was large and comfortable with a good ensuite. The food in the restaurant was good. The Pikard beer was really good. Good breakfast with hot and cold food

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location: reasonably close to the train station, close to tram stops, on a tree-lined side street. The bedroom was quite spacious and surprisingly quiet (I don't know whether because of good sound insulation or because my neighbours were quiet). It was convenient too that there is a restaurant on the ground floor.

    Stayed in August 2023

  • Reviewed: September 10, 2023

    9.0
    Great!
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not mind but mentioning it for travellers: you can hear people in the corridors and the church is making noise around 7:45 so forget it if you want to have to sleep late :) Small suggestion for the hotel : add a kettle and a mirror in the bedroom :)

    Very nice hotel with a lovely staff. Great breakfast with plenty of options - I was only missing some plant based milk - but i was happy to see some gluten-free bread, vegetables, cereals… The tram is nearby to reach any place in the city.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    10
    Citycity is a cozy friendly place, not just some standard accommodation ! Congrats.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    Likes for the guest-oriented team, who try to make things happen. Two examples: There's no A/C (obviously, it's Ostrava...), but fans are being provided. The reception is not staffed 24/7 - it's not a huge 500 room hotel. But they have a workaround in place for late arrivals. Small things maybe, but they make a difference. The difference.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    Recommend
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything ok! Very good breakfast

    Stayed in September 2023

  • Reviewed: August 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    The electronic key did not work well to open the parking gate and the entrance doors to the hotel. It took 5 minutes to open the gate.

    Spacious comfortable room. Comfortable bed. Good breakfast.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    The carpets in the hallways could need a bit of cleaning.

    Comfortable beds, The hotel is the best option if you want to stay near the train station. The tram/bus station in the direction of the city center is also very close by. Restaurant right next to the hotel.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location Restaurant

    Stayed in August 2023

  • Reviewed: August 5, 2023

    10
    Great staff and food
    • Business trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception lady was super friendly, and the restaurant offered great food.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice hotel, beautiful room and bathroom with bathtub for 2 person. Good breakfast.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Single Room
    • Stayed 1 night

    No air-con, no lift, no coffee/tea making facilities

    Fantastic staff, especially the receptionist

    Stayed in July 2023

Showing 1 - 25

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