Aircon wasn’t switched on.

Quite central good rooms, comfy bed.

Stayed in March 2024

Parking was crowded and was difficult to find park place nearby

Location was good

Stayed in March 2024

The guy at the reception was annoying. Kept us 30-40.minutes in front of the reception after a 10 hr drive, until he printed the invoice for my company. He kept rolling his eyes every time I asked something like I was bothering him. I asked for twin beds and got 1 king bed.

Good location Private parking Ok breakfast

Stayed in December 2023

Atmosphère with no real welcome Breakfast needs further improvement

Location

Stayed in December 2023

Convenient location, nice staff at check-in as well as at breakfast. Everything was clean. The breakfast was really good. The place is calm and it is only few steps to Charles square so the hotel is close to centre, subway and tram.

Stayed in November 2023

old furniture

staff

Stayed in October 2023

Great location.

Stayed in October 2023

bed

excellent breakfast

Stayed in August 2023

The receptionist was not very nice in the evening. The shower didn't have a curtain or screen, which was very impractical, the room was not as clean as it could have been.

Fairly clean, the breakfast was tasty. We were able to get a twin room, which was great!

Stayed in September 2023

Safety deposit box only with key from the reception. No phone number to the reception in the room. Despite card reader, the door to the annex building was open and thus accessible from the street. Shared terrace with other rooms. Almost impossible to close the terrace door.

Location

Stayed in September 2023

the air conditioner is quite old, it did not optimally work, especially during a very warm day in summer.

pretty good location which is not too far from the centre.

Stayed in August 2023

Noise in corridor Need to improve breakfast

Location Friendly staff

Stayed in July 2023

There was no double bed provided, however we asked for it.

Great location, clean.

Stayed in July 2023

Stayed for 4 nights sheets never changed. Pillows way too soft and uncomfortable. When checking out no secure area to leave bags.

Ok location area clean and tidy

Stayed in July 2023

The young man on the reception was very rude and unprofessional, firstly he’s trying to give us unclean number without air conditioning under the roof, when we booked air conditioning room with normal window. He’s trying to do it twice to push us to neighbor room which at least was cleaned. It’s something that you don’t expect from 4 star hotel. He’s also speaking disrespectful!!!

It was fine, good location, not very far from the center, great breakfasts

Stayed in June 2023

the noise in night the breakfast

the location

Stayed in June 2023

The front door was broken and wasn't fixed during our 3 nights stay. It made us a bit nervous as anyone could have access to the building. It sounds like a known issue to staff and they looked OK with that 😉

The location is great. It's quiet and cosy while it's just 5 minutes away from the busy areas. Nice variety of breakfast options. Staff were lovely and helpful

Stayed in June 2023

Rooms a bit dated

Very comfortable, good breakfast

Stayed in June 2023

A little expensive

Close to touristic places

Stayed in June 2023

The hotel is missing care...

The location nearby the city center, parking.

Stayed in June 2023

all fine

good location and good value for money

Stayed in May 2023

Small rooms. We had to ask to change one room as I felt claustrophobic. The new room wasn't much bigger either. Thin walls - noise from neighboring rooms sometimes interfered. It is advisable to buy new towels.

Good price. Excellent location - step-by-step accessibility to almost all important locations of the old city. Wenceslas Square - 7 minutes walk, Old Town Square - 15-20 minutes. Railway - 12 minutes. Polite and helpful staff. They changed our room upon request. The breakfasts were amazing. A varied and rich menu. Garnish changed every day. And the quantity and taste of salads! Many thanks to the chef.

Stayed in May 2023

They couldn't wait to get rid of us. Out last day we wake up 9 of the cleaning staff walkd in our room. An hour later the staff nocked on the door, we answered " do not come in" but still the staff walked in.

Location was great, not right in old town but in a comfortable walking distance. Room were spacious and clean. Breakfast good with varieties.

Stayed in May 2023

My personal opinion is: The personal was not very friendly. The room was old, the beds are not comfortable because the mattresses was cracked. No support table for the baggage. An old carpet on the floor. The bathroom was big, but only a bathtub without shower curtain. The light over the mirror was broken. The door was dirty.

Hotel is in the city center near the metrostation. Nice breakfast room

Stayed in April 2023