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Reviews of Hotel Terasa 4 stars

Nad Prehradou 670, Frýdek-Místek, 73801, Czech Republic

#9 of 13 hotels in Frýdek-Místek

Guests' Choice

Review score

Based on 77 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    7.3

  • Staff

    8.6

  • Value for money

    7.4

  • Free WiFi

    7.7

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Showing 1 - 7

  • Reviewed: 16 September 2018

    2.5
    Booking, You should check this pearl.
    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night

    We arrived in the evening around 20:00. On the booking.com it was written that they have two more rooms for 65 and 85 EUR. When we asked the receptionist guy for rooms, he told us that there were no free rooms. When I showed him that on booking they are advertising free rooms he corrected himself, he said "yes we have two free rooms, 125 EUR/room" - we left the hotel as we wanted to find a cheaper option. After half hour, we made the reservation via booking, rooms for 85 and 65 EUR. We went back to the hotel and showed to the receptionist that we made a reservation for those rooms for much lower prices. He started to shake and the longest check-in of my career started. It took 40 minutes for two person to check-in. The restaurant meanwhile closed so we could not even have dinner. The rooms were dirty, full of spider nest, not to talk about the blankets. In the morning at the check-out, we got separated bills even if we asked and we were confirmed the opposite. WIFI was extra slow, the air conditioner in the room was dirty, bad smell from the bathroom. Booking should check them for sure....

    Nothing. Actually there was nothing we liked. I really want to add some good comment but during my frequent traveling career, this is the first time I cannot left any good comments. I am really sorry.

    Stayed in September 2018

  • Reviewed: 16 June 2018

    7.5
    The hotel nearby the lake very beautiful area.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is small.

    The hotel nearby the lake very beautiful area. Very good view,Very relaxing place, beside have Mobilhome car parking. Very good for family here for relaxing.

    Stayed in June 2018

  • Reviewed: 16 June 2017

    9.2
    Well located, nice and quiet.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    Everything was fine.

    Great location - close to the highway, but in a pleasant and quiet place.

    Stayed in June 2017

  • Reviewed: 14 January 2017

    10
    A great place to stay
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    The Staff was extraordinary

    Stayed in January 2017

  • Reviewed: 26 September 2016

    8.3
    nice hotel, located lake side.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    wifi speed

    Nice location, lake side. NIce and friendly staff

    Stayed in September 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 14 November 2015

    8.8
    The staff were very friendly and the price was excellent.
    • Business trip
    • Couple

    The staff were very friendly and the price was excellent. If you don't mind being outside of the city then this is a nice hotel to stay at.

  • Reviewed: 19 September 2015

    8.8
    location easy to access, calm
    • Business trip
    • Solo traveller

    property is aging a little

    location easy to access, calm

There are also 3 reviews without text. These impact the overall review score.

Showing 1 - 7

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