Furniture was elegant and fabulous but not comfortable, furniture from that period wasn’t built for comfort. Would be great if they could add tea/coffee facilities in the room

The presidential suite had excellent views of the astronomical clock and square. The steam shower was amazing.

Stayed in August 2025

No lift and there is a lot of stairs to climb

Great location and the room was perfect for 2 friends staying together. Amazing room

Stayed in August 2025

Quite dark inside needed to use the lights.

It was a separate apartment from the hotel. It was very old but had a wonderful atmosphere. It had all the amenities needed and was very central.

Stayed in September 2025

Hard work up and down stairs all the time

Loved the location. Loved the staff. Hotel was beautiful. Only thing is no lift and lots of stairs!

Stayed in August 2025

There is no elevator for elderly

The location is amazing, and the room is spacious

Stayed in August 2025

Our room was up 67 stairs with no lift. We are in our 60s but very very fit so we were fine. This was probably because we requested a twin room. There was a very willing concierge happy to carry bags up for us.

The location is outstanding. We had delicious breakfast, each morning , seated in a first floor restaurant overlooking the Astronomical Clock in Old Town Square.

Stayed in August 2025

Room overlooked pigeons which was full of their dirt. No kettle in room which would have made it exceptional rating

Close to centre of Prague and astronomical clock view

Stayed in August 2025

Gluten free breakfast provision could be clearer/ more personal, but the choice was nice once you work out what allowed.

Amazing room. The presidential suite is huge, elegant and has an incredible view of the clock. Breakfast room has a great view too.

Stayed in July 2025

Perfect lokation, in the middle of old city. Beautiful room. Beautiful restaurant with the view

Stayed in July 2025

Everything fine

Location, room was in front of the clock and in the building with elevator, breakfast room very nice with the clocks and good selection

Stayed in July 2025

Noise from old town square is loud, especially at 2-3 AM when partiers are in the square. Large, Daily crowds almost all day due to cation directly across from Orloj astronomical clock

Location Restaurant with view of Orloj astronomical clock

Stayed in June 2025

Outstanding location, directly opposite the famous Astronomical Clock in the heart of the beautiful historic charming Old Town of Prague. The staff were extremely friendly and helpful. The breakfasts were magnificent and the room quite comfortable in a well presented historic hotel.

Stayed in June 2025

Room service was a little great at times and other times not so brilliant empty water bottles not taken and glasses left when should have been taken and replaced with clean ones otherwise had a fantastic time personally

Position room size and hotel wasclean and food was good plus

Stayed in June 2025

Because of the location the area is over crowded with tourists and till late at night it is still loud also with the sound of the clock on the hour. The location is in a pedestrian only area. This should have been highlighted in the description. To get to the hotel you have drag your luggage for 250 meters across cobbled sidewalks! Also when we checked in we were given a room in the annex building, not in the main hotel. It doesn’t have a lift and to be honest the rooms were quite spooky. We had to complain to be moved to the main hotel building! The room doesn’t have an electric kettle!

It is located directly opposite of the astronomical clock in the center of the old town.

Stayed in June 2025

great location, good breakfast, friendly and helpful staff

Stayed in June 2025

We had a beautiful room over looking the clock, as the windows were double glazed the outside crowd was not a problem. The breaffast was wonderful as were the staff

Stayed in June 2025

We only had a couple of reservations about the comfort of the room. One was that as we were on a higher floor, my husband found the air conditioning a little noisy. The bed was very comfortable, but the mattress was inset into a large wooden base, about 12cm around, which made getting out of it rather difficult. (Possible because we are older). We would have liked the benefit of tea making facilities.

The location was perfect right across from the clock, and provided easy access to all the places to visit. It is about a 20 minute easy walk from the mainline station. Although an older hotel it is very well maintained. The bedroom was in the older style with wooden furniture and floors, but the bathroom was very modern. Plenty of cupboard and wardrobe space, plus a safe and a fridge in the room. The breakfast was served in a lovely room with a variety of beautiful old clocks. It was a very pleasant experience and the breakfast provided was excellent. The use of the key card to gain access to the lift gave extra security to the hotel. Loads of places to eat nearby.

Stayed in June 2025

Breakfast was very good. First room we were given was awful. No windows and pokey. Asked to be moved and they were very good.

Stayed in May 2025

Be aware that there are two separate blocks in this hotel. Our room was in the section where we did not have an elevator, it was A LOT of stairs. The furniture was really old.

Excellent location. Simply THE BEST. Good quality breakfast in the cafe with the view on astronomical clock. No need to stand in a crowd to watch the clock, just have a breakfast and enjoy the show!

Stayed in June 2025

See above

The room was exceptional. The location is outstanding. The restaurant staff was helpful and the food was good. The receptionist staff was not as helpful as I would expect from a highly rated hotel. No money exchange, no mailing assistance and they came across as somewhat indifferent. The porters were very helpful however. Overall very good to exceptional with the one area.

Stayed in June 2025

Our room was at the rear of the hotel so overlooked an alleyway, which wasn't really an issue except for the noise at night. We fully expected there to be noise from people, but weren't expecting the volume of noise created by businesses emptying bins, bottles, tables etc until around 2am - we even checked a couple of times that there hadn't been an accident as the noise was so loud. All that said though, we were in a busy town centre so this has to be expected?! The only other minor issue is the plumbing system which is clearly very dated. The toilet would burble while the shower was being used and water would back up into the bath overnight - we actually closed the plug as we weren't sure if this was waste water coming up.

Beautiful hotel in an amazing location. All the staff we spoke to were incredibly friendly and helpful. The hotel is full of very pretty ornaments and details which add to the charm and luxurious feel of the hotel. The bedroom was very clean, with an incredibly comfortable (and huge!) bed and the bathroom had a good supply of products available. Breakfast in Cafe Motzart provided a lovely start to the day. There was a plentiful buffet with a wide range to suit all tastes, and the views of the astronomical clock tower is stunning! The location in the town square is a perfect base for exploring the city either on foot or by the multiple transport options.

Stayed in June 2025

No tea or coffee facilities in the room and single duvets on a large double bed.

Excellent location, very clean and staff friendly and helpful.

Stayed in May 2025

The breakfast that was included wasn’t great but ok. We’ve had better layouts but was suitable.

The room, president suite, was massive and faced the astronomical clock directly which was awesome. The room was quiet despite large crowds outside that would gather every hour. The restaurant was also great for lunch.

Stayed in May 2025

Front of house/reception staff not as helpful. Unfortunately our room opened to a very noisy laneway, with people frequenting throughout the night & early morning.

The location was excellent & central in the Old Town Square. Close to restaurants & and easy walk to most attractions in Prague. The hotel bar/restaurant staff were very obliging.

Stayed in May 2025