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Reviews of Hotel Helga 4 stars

Třebízského 428/10, Mariánské Lázně, 35301, Czech Republic

#41 of 55 hotels in Mariánské Lázně

Guests' Choice

Review score

Based on 70 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    6.4

  • Location

    8.7

  • Facilities

    6.7

  • Staff

    8.8

  • Value for money

    6.5

  • Free WiFi

    7.5

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Showing 1 - 7

  • Reviewed: 17 August 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No way 4 Star hotel!!! Not maintained at all!!! Not the building and not the locked garden!!! Old hard beds that's causing to back pain! Very Poor not fresh breakfast!! Receptionist tried to sell us parking place for 10€, but infront of hotel there is no parking restrictions!!! Receptionist told us that she can't accept payment by card but charged our card immediately as not appeared guests. We wanted to pay in Czech Crowns but she told us that it's impossible !!!!! Lies on every step from pictures to reality!!! Never come back to this barn!

    Location

    Stayed in July 2016

  • Reviewed: 3 July 2017

    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The bed could have been more comfortable and there was too much furniture in the room

    The owner was extremely friendly

    Stayed in June 2017

  • Reviewed: 5 August 2016

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The interior is outdated.

    Nice old villa with a very friendly owner. Great breakfast. Large room.

    Stayed in July 2016

  • Reviewed: 8 July 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Garden of the hotel should get more care.

    We really like location of the hotel and its great atmosphere and ambience.

    Stayed in July 2016

  • Reviewed: 30 June 2016

    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    very warm and helping welkoming from HELGA. Diky!!!!!!

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 29 May 2016

    • Leisure trip
    • Group

    The lights in the room were too veak

    The hotel is few minutes from, the upper side of the park in a quiet place. The building and the enterior is beautifull.

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    The exterior gardens and patio did not seem to be maintained at all. The downtown area was filled with older retired couples and people; therefore, gave off an air of snobby, judgement towards our youthful allure. Over the hotel and surrounding area was wonderful, and the town is a beautiful place.

    The hostess was incredibly nice and welcoming. The entire hotel had a Victorian air to it that made you feel like royalty. The rooms were huge and it couldn't have been located in a better area.

There is 1 review without text. This impacts the overall review score.

Showing 1 - 7

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