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Reviews of Orea Spa Hotel Palace Zvon 4 stars

Hlavní třída 68/6, Mariánské Lázně, 353 01, Czech Republic

#35 of 55 hotels in Mariánské Lázně

Guests' Choice

Review score

Based on 411 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.8

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 - 27

  • Reviewed: 24 May 2018

    6.7
    Too expensive for small room and old furniture
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Furniture is old fashioned, beds not so comfortable (shaky), the bathtub pretty tall to get in, the rooms are small. Stuff was polite. The location is very good. The breakfast OK.

    Stayed in May 2018

  • Reviewed: 21 May 2018

    8.3
    A bit old-fasioned friendly and nice place to stay.
    • Group
    • Superior Single Room
    • Stayed 5 nights

    A bit old furnuture. I've expected floor carpet to be clean, but after walked barefoot I've noticed it's not so clean.

    Nice breakfast, friendly stuff. Unfortunately I haven't had time to estimate SPA, though other trevellers say it's great. Convinient single room.

    Stayed in May 2018

  • Reviewed: 9 May 2018

    8.8
    The size of the family room and the view from the room to...
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 3 nights

    Breakfasts were not awesome. The indoor pool is rather small, but still nice if it is not crowded. Some light switches could use replacing and bathroom fans were noisy.

    The size of the family room and the view from the room to the main square was great and we've enjoyed it. Staff was very friendly.

    Stayed in May 2018

  • Reviewed: 27 April 2018

    10
    Nothing but good things to say about our stay.
    • With a pet
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Family room was a great value and plenty big enough for 4. Location was excellent. Staff was very friendly. My family and I will stay here again if we have a chance.

    Stayed in April 2018

  • Reviewed: 2 April 2018

    9.6
    Staff were very friendly.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could be better, more variety.

    Staff were very friendly. Rooms very clean and spacious. Also the staff arranged a crib to our baby in the room without any extra charge and without even us requesting it. At breakfast they have barista making fresh coffee which was awesome and unusual for most hotels.

    Stayed in March 2018

  • Reviewed: 10 August 2017

    7.9
    - perfect location to discover the city center
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    I would evaluate this hotel as strong 3*, but not 4* (comparing to Europe standards)

    - perfect location to discover the city center - big parking around the corner 120 CZK/night - good breakfast - reasonably priced minibar in the room - nice old building

    Stayed in August 2017

  • Reviewed: 20 March 2017

    7.9
    Nice old classic hotel in the city centre
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    - Great location - Great breakfast - The parking centre is just behind the corner (5 EUR for 24h park) - Staff is nice - SPA inside the hotel - good

    Stayed in March 2017

  • Reviewed: 23 January 2017

    7.9
    Nice place to stay in Marianske Lazne
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    The WIFI needs some upgrade. The heating in the room was initially inadequate but was eventually fixed.

    Location of the hotel is excellent. Also the arrangement for parking was good. The breakfast was plentiful and the staff helpful.

    Stayed in December 2016

  • Reviewed: 6 January 2017

    9.6
    Excellent hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Easier to communicate with staff in German and Russian than English.

    Great location, great room and excellent breakfast. Location right on the main square.

    Stayed in January 2017

  • Reviewed: 21 December 2016

    9.6
    Grand style
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 7 nights
    • Submitted via mobile

    Only the breakfast is a little poor on vegetables and fruit. We heard the same for dinner buffet. But restaurants are close, cheap and tasty...

    Very nice hotel with an extra charme for all lovers of vintage and classiness like old grand style.

    Stayed in December 2016

  • Reviewed: 16 October 2016

    10
    Exceptional service
    • Leisure trip
    • Solo traveller
    • Superior Double Room with Half-Board and 2 Spa Treatments Daily
    • Stayed 7 nights
    • Submitted via mobile

    No complaints

    The service was exceptional from the front desk Gabrielle to the exquisite massage from Aneta .. All spa attendants were so professional. My room was delightful large luxurious and comfortable. The chef on Palace section attended to my vegetarian tastes with the most delicious food

    Stayed in October 2016

  • Reviewed: 11 August 2016

    9.2
    Classy hotel. great location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They took away extra pillows after first day. Wifi worked better in lobby area. Food selection low near end of breakfast time. Wished bathroom had been bigger relative to room size. To use room safe we had to get lock from concierge. Why they didn't tell us this while checking in, is baffling. For all hotels: please provide two suitcase caddies when 2 people are using room.

    Classy. Clean. Friendly helpful staff.

    Stayed in July 2016

  • Reviewed: 10 July 2018

    10
    Beautiful view from terrace.
    • Leisure trip
    • Couple
    • Superior Double Room with Dinner and 2 Spa Treatments
    • Stayed 2 nights
    • Submitted via mobile

    Great location, friendly staff, nice small spa center. Good breakfast and parking lot close to the hotel. Would definitely recommend this property.

    Stayed in July 2018

  • Reviewed: 21 June 2018

    7.9
    The hotel and the service was a good value for the money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Cleaning staff had poor knowledge of the Czech language.

    The hotel service was as expected.

    Stayed in June 2018

  • Reviewed: 5 June 2018

    10
    Very nice place to stay and relax for a few days.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Very nice place to stay and relax for a few days. Good breakfast.

    Stayed in June 2018

  • Reviewed: 21 May 2018

    8.8
    Great location. A little dated furnishings, but clean and comfortable. Price a little high.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    It became very hot in the early morning, as the curtains were not black-out, so the sun shone in.

    Very comfortable room with no street noise.

    Stayed in May 2018

  • Reviewed: 23 April 2018

    10
    Perfect stay. Excellent
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Perfect stay : swimming pool, breakfast, staff, historic furniture & design, location. Above expectations. Highly recommended.

    Stayed in April 2018

  • Reviewed: 23 April 2018

    10
    Perfect stay. Highly recommended!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    Magic place. Very nice hotel, swimming pool, sauna. Pleasant staff. Rich breakfast. Really perfect stay. Highly recommended.

    Stayed in April 2018

  • Reviewed: 20 April 2018

    9.2
    Back in time spa town hotel
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    Great location in the centre of town. Nicely old-fashioned - slightly fading elegance. Decent buffet breakfast. Friendly staff.

    Stayed in April 2018

  • Reviewed: 7 November 2017

    7.1
    ok but not special
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights

    A spa hotel should be wheelchair accessible. This one had steps everywhere, eg to get to breakfast or swimming pool.

    Nice breakfast

    Stayed in November 2017

  • Reviewed: 20 March 2017

    7.5
    Dost chudy wellness.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Dost chudy wellness.

    Stayed in March 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 8 January 2016

    8.3
    Location, hotel architecture, style, staff able to solve any...
    • Leisure trip
    • Couple

    During our stay wellness was being repaired and noone on reception even bother to tell us. After questioning they gave us voucher into wellness in other hotel.

    Location, hotel architecture, style, staff able to solve any problem

  • Reviewed: 30 September 2015

    4.2
    I liked the location and the spa treatments.
    • Leisure trip
    • Family with older children

    Two receptionists (Petra and another young one who did not give her name) were very rude and unwelcoming. The senior nurse, Ludmila Klukova was also rude and bad-mannered. She does not respect elderly people. She shouted at me in public and also humiliated her elderly colleague in front of other people. It is not acceptable. I would not recommend any one to stay at Zvon.

    I liked the location and the spa treatments.

  • Reviewed: 28 May 2016

    8.8
    Location,good meals large rooms.
    • Leisure trip
    • Group

    Never enough decent pillows

    Location,good meals large rooms. Very relaxing place

  • Reviewed: 12 March 2016

    8.8
    hotel staff was helpful and friendly.
    • Leisure trip
    • Family with young children

    taking into consideration the cost of a family room I would expect to have sauna free of charge.

    hotel staff was helpful and friendly.

  • Reviewed: 29 October 2015

    8.3
    The personnel
    • Leisure trip
    • Couple

    The personnel

  • Reviewed: 10 May 2015

    10
    The cheerful receptionists
    • Leisure trip
    • Group

    There was nothing not to like

    The cheerful receptionists

There are also 12 reviews without text. These impact the overall review score.

Showing 1 - 27

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