Reviews of KATERAIN hotel, restaurace, wellness This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Ratiborska 1580/37, Opava, 74705, Czech Republic

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Reviewed: September 3, 2025 · Stayed in August 2025
Verified reviewReviewed: August 14, 2025 · Stayed in August 2025
Verified reviewThe hotel staff are incredibly friendly and efficient.” “The room amenities were nicely done, spacious, and rooms were very comfortable.” “The sleep quality was excellent, and the mattresses felt like sleeping at home.”
Reviewed: August 4, 2025 · Stayed in July 2025
Verified reviewReviewed: May 3, 2025 · Stayed in May 2025
Verified reviewReviewed: April 16, 2025 · Stayed in March 2025
Verified reviewReviewed: April 10, 2025 · Stayed in April 2025
Verified reviewReviewed: January 20, 2025 · Stayed in January 2025
Verified reviewThe hotel is easily accessible by car, with its own parking lot. The rooms are well equipped, clean, the beds were comfortable. The breakfast was plentiful and delicious. Although our room faced the main road, there was no noise.
The breakfast ran out quickly and we had to ask for a refill. The staff took immediate action. It was not a problem just a remark.
Reviewed: December 19, 2024 · Stayed in December 2024
Verified reviewRoom service
There was not always enough food at breakfast for hotel guests
Reviewed: December 15, 2024 · Stayed in December 2024
Verified reviewNice and quite place. Comfortable bed. Good breakfast
Not working spa and that was not mentioned when I booked it
Reviewed: September 26, 2024 · Stayed in July 2024
Verified reviewReviewed: August 4, 2024 · Stayed in July 2024
Verified reviewReviewed: July 27, 2024 · Stayed in July 2024
Verified reviewReviewed: July 25, 2024 · Stayed in July 2024
Verified reviewReviewed: July 24, 2024 · Stayed in July 2024
Verified reviewReviewed: May 19, 2024 · Stayed in May 2024
Verified reviewReviewed: May 18, 2024 · Stayed in May 2024
Verified reviewSpacious room. Very friendly staff. I left hotel before breakfast was served, but was able to get coffee and was offered the breakfast box to take away.
The single bed was quite narrow. No complimentary water in the room
Reviewed: April 29, 2024 · Stayed in February 2024
Verified reviewReviewed: March 12, 2024 · Stayed in March 2024
Verified reviewStaff were helpful and friendly Parking area was fairly big and safe
Room was bit cold at nights
Reviewed: January 21, 2024 · Stayed in January 2024
Verified reviewEssen Top Person top
Reviewed: January 11, 2024 · Stayed in January 2024
Verified reviewReviewed: December 19, 2023 · Stayed in December 2023
Verified reviewReviewed: November 23, 2023 · Stayed in November 2023
Verified reviewReviewed: November 19, 2023 · Stayed in November 2023
Verified reviewHotel has an excellent restaurant. We had a lunch and dinner and meals were very delicious. Absolutely amazing are smoked ribs. Rooms are clean with comfy beds. Private parking on site.
There is no lift in the hotel so it is a bit tricky when you have more baggage with you.
Reviewed: September 21, 2023 · Stayed in September 2023
Verified reviewGood position. Very good restaurant and breakfast
It was a pity that welness center was still closed