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  4. Reviews of Mamaison Residence Downtown Prague

Reviews of Mamaison Residence Downtown Prague This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Na Rybníčku 5, Prague, 12000, Czech Republic

#250 of 562 hotels in Prague

Guests' Choice

Review Score

Based on 584 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    8.7

  • Value for money

    8.2

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    10
    Great stay in Prague.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The carpark is very narrow. The entrance to the garage is very small.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    Very good hotel overall :)
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 5 nights

    I stayed there for 5 days, beds were made only once during those days and we got clean towels once. My room was not vacuumed until I complaint day before we went home and then only rug undir the bed was vacuumed, not all the floor. Tables were not cleaned these days. This is a 4 star hotel and I thought they would keep the room neat and clean, that was my only disappointment during this stay.

    Breakfast was great! Spa was wonderful, even if I didnt know that you cant wear swimming clothes to the Sauna ;) Only 5 minutes walk to Metro and 1 km downtown. Bed very comfortable and room was beautiful. Everything in this hotel is beautiful and pleasant. I would for sure stay there again!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Central, safe and well accommodated apartments in heart of Prague
    • Leisure trip
    • Family with young children
    • Executive Apartment
    • Stayed 2 nights

    Air Condition cannot be switched off and air is pretty dry as a result. In summer that's not a problem, in colder days a bit uncomfy. But I guess thats a bit subjective anyways.

    Excellent experience. Very well: Room / Appartment (no.522) was excellent including private roof top terrace. Appartment is clean and modern, 2 rooms, bathroom and kitchenette. Nespressomachine, Toaster and Waterkettle were provided. Breakfast: Plenty space, great selection of food and drinks (bread, cornflakes, warm food, fruit, veggy all was there and perfectly restocked in time). We always came around 9AM (4 people) had loads of tables available and service was very good - staff was cleaning and restocking constantly and with a very warm attitude. Thanks for that- it was a great experience. Parking: Entrance/Exit is somewhat narrow but perfectly fine to manage. There were large SUVs, VW Bulli Bus and other large cars that fittet perfect. Garage is clean, safe and directly accessible via Lift from reception/apartments. Expensive - yes, but you are in the absolute center of a capitol city. Location: 8 min walk with 2 kids to Wenceslas Square, 15min to old city. Absolutely perfect central location and everything is in reach within a few minute walk. Overall: High recommendation of this Hotel. Great location, nice apartment, good staff, good breakfast and safespot for your car.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    8.0
    Enjyoable.
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 4 nights

    honestly not a lot to dislike, pretty fun stay. great VFM. would recommend.

    The room was quite clean, and the bed was extremely comfortable, the room offered a basic TV with youtube and such - it was actually a nice touch. The hotel Is easy to find, yet quite secluded allowing you enjoy some peace.

    Stayed in March 2024

  • Reviewed: April 12, 2024

    9.0
    Perfect location to access Prague tourist sites and excellent value for money.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Larger rooms than expected, very clean and modern with kitchen facilities. In quiet location but only 10/15 minutes walk to all main attractions.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    10
    Realxing sleep.
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Breakfast are mediocre...but appropriate for the standard.

    Very quiet and spacious rooms, nice sleep. You can swithch off AC entirely if you wish and open the windows. No sounds from the hallway, street or neighboring rooms. You can make room entirely dark with curtains.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Great hotel for a great stay :)
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    Nothing that I did not like, though I did wish somebody explained to me I needed my room card to make the lift work. I looked a little silly trying to figure that one out. It also was not clear on the listing that the spa is not included in the hotel booking.

    Check in process was great, food was lovely. The hotel design was great.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Business One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    This is nitpicking, really: Kitchen utensils were a bit lacking, some aren't really good for anything, if you're really going to cook your meals. Some cleaning detergent and paper towels could be good.

    Everything. A great and beautiful hotel, very clean and comfortable, well designed and equipped. In comparison to other hotels that are too old and need interior refreshing, this one is sleek. VERY RECOMMEND!

    Stayed in April 2024

  • Reviewed: April 1, 2024

    10
    Perfect!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Beautiful, spacious hotel room with bedroom and living room, fitted kitchen and separate sofa bed. Also very attentive and friendly service. Additionally, very tasty breakfast buffet.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The air conditioning could not be switched off, so if you can not stand the contious work of air conditioning, you might have probems.

    Wonderful room with wonderful terrace.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Lovely modern hotel, great staff and location.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our only complaints would be the pillows are really really really soft, even double stacked they were uncomfortable. The other complaint related to the size of the towels (the biggest ones were equivalent to a large hand towel. The angle of tiling in the shower also meant that water didn’t reach the drain and flooded the bathroom whenever we showered.

    Location was nice and central for us and a reasonable walk to all of the places we wanted to visit. Clean and very modern room, staff were friendly and the buffet breakfast had a nice variation of offerings.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Happy
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Kettle to boil water for our tea in the flask that we take with us. Staff was very helpful, providing hot water from their machine but it was not convenient to come downstairs and bother the staff every time we need to fill our flask.

    Quiet, cosy room, clean

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Super location, clean well appointed rooms and a fantastic spa facility
    • Business trip
    • Solo traveler
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    Control of temperature in the room was deficient. Even though it was only March the room was uncomfortably warm and the thermostat would not allow any cooling of the room below 21c. For me that is too warm but others may disagree. One night it rose to 24c and that was too much for me. Windows only open a bit but then you have some street noise even though it is in a little back road. I would hesitate coming here in the height of summer if the temperature could not be reduced

    Room - got a twin bedded room - would have preferred a double bed but it was no big deal. The rooms are well-appointed but no mini bar. Super shower and open wardrobe space. I was only here 2 nights so this was no issue. Similarly, I was untroubled about the lack of cleaning of the room, it is a sad feature of many hotels these days but it didn't bother me. The staff were friendly and the breakfast buffet was good. The spa was superb. If you like a sauna this is the place for you! It did cost extra and was not run by the hotel itself but was so welcome after a long day of seeing clients. The hotel was just a few minutes walk from IP Pavlova metro stop with trams even closer. 5 mins walk to the Londoner pub if you want to take in Champions League football matches too.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Unfortunatelly it was very short stay
    • With a pet
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night

    30 Euro Charged for a small dog unfortunately For the first visit I get lost in the labyrinth... but later was OK

    Cleanles. Friendly staff. Big Bathroom.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    7.0
    Good but not 4 star hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The kettle is missing in room so if you want to drink something you have to go to reception.Also room cleaning would be nice more often than after 3days and lot of dishes were dirty in breakfast.

    Very polite and responsive staff.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice location,friendly staff,nice breakfast,nice spa!

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing - All good

    Great hotel, great staff It is located in the city centre and nearby to a lot of things Nice welcoming lobby Good Spa facilities at a reasonable price The room was like a small apartment, and that was more than I expected.

    Stayed in February 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would be perfect if there was small fridge

    Very good location, helpful staff, super clean room and spacious

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn‘t like the common duvet and in bathroom the water kitchensink clogged

    Quiet location, close to railway station

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Good but expensive with facilities (Parking and Pet)
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights

    Prices for parking and the price for the Pet's daily rate are very high. 30 euros per day for Parking and 30 euros per day for Pet.

    Good and spacious room, Ok location despite the distance from the center, we did everything on foot and it was peaceful, good gym.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    10
    Fantastic hotel in a beautiful city.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little out of the centre but with great transport links it was not a problem.

    The properly was clean, modern and of a really good standard. Really liked the access to the spa and the availability of the snacks and food in reception.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the gym wasn’t the best but I do work in a gym so I may have a higher standard for a gym then the average customer.

    was very clean and modern looking too, had everything you could ask for in a hotel.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Would visit again
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lovely room very spacious and lovely staff, very helpful and welcoming !

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    Really lovely staff, beautiful hotel and the wellness centre was lovely also. We will be back :)
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    the bed was extremely comfortable and the staff were lovely

    Stayed in February 2024

Showing 1 - 25

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