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Reviews of Hotel Palatin 4 stars

Lázeňská 10, Karlovy Vary, 36001, Czech Republic

#11 of 100 hotels in Karlovy Vary

Guests' Choice

Review score

Based on 816 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.8

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.4

  • Value for money

    9

  • Free WiFi

    9.3

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Showing 1 - 75

  • Reviewed: 4 June 2018

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    location and brekkie

    location had its bonus and drawback. Upside - Its right in the heart of the town in the pedestrian area. Downside- Its right in the heart of the town in the pedestrian area so getting to the door by car is a problem. We parked in the multi-storey at the thermal hotel and walked 10 mins with our overnight bags. Which was fine, but you have to remember this. If you're thick skinned and happy to drive through hundreds of pedestrians in the way, thenits fine. I was a bit embarrassed doing this as it is a pedestrian area.

    Stayed in June 2018

  • Reviewed: 28 May 2018

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    The hotel is located in the very center of Karlovy Vary which was important for us since we were staying there just for one night and didn't need any spa facilities. Our room was very cozy, comfortable, normal size and with a spacious bathroom. The view to the courtyard was fine as everything was covered with greenery and it was very quiet. The breakfast was good, both cold and warm buffet, coffee and tasty pastries. Overall we've got a very pleasant impression of the hotel. This is a good choice for the weekend trip to Karlovy Vary.

    Stayed in April 2018

  • Reviewed: 5 May 2018

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 9 nights

    The shower in my room was awfully small, which was frustrating as the bathroom itself had plenty of unused space. I found it awkward to shower, kept hitting my arm on the tap! Showers were therefore not enjoyable.

    Room was quite modern and clean. Very speedy laundry service. Breakfast was good.

    Stayed in May 2018

  • Reviewed: 26 January 2018

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Maybe put black out curtains on the windows facing the street.

    Perfect location. Great value. Staff is outstanding, accommodating and attentive. Answered all our questions, arranged transportation and even made the effort to wish my wife Happy Birthday. All around great experience.

    Stayed in January 2018

  • Reviewed: 24 January 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    There were hair underneath the pillow and bed linen, at the mattress, spidersweb on the wall. The double bed consisted of 2 separate ones. Due to the fact that they had wheels on one side and the bed connectors have been broken, they have been separating all the time.

    The bathroom was spacious and nice, the location of the hotel is great, staff was nice and breakfest (served until 11:00, so one can technically sleep long enough) was good. My girlfriend had birthday and the hotel left for her a little sweet gift and a nice birthday wishes letter in the room - it was a really nice gift, thank you!

    Stayed in January 2018

  • Reviewed: 14 January 2018

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was away from the hotel. If you want to get hotel by car, it could be impossible. And parking was very expencive - 10 euro per day.

    It was clean and quiet room. All stuff were friendly. Breakfast was delicious.

    Stayed in January 2018

  • Reviewed: 31 December 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    it was very hard to log into the wifi and the network was slow, but once it logged it was working fine; some employees didn't know english well, but they spoke german and other languages; parking is situated quite far from the hotel and it remembers old times - though it couldn't be organised differently as the hotel is in the pedestrian zone

    very nice and helpful service, great location in the middle of the most renowned part of the city, extremely comfortable beds and impeccable cleanliness, no noise, very good breakfast

    Stayed in December 2017

  • Reviewed: 14 December 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    I liked everything.

    The hotel is very nice and the staff very kind. They figured out my wife birthday and gave her a chocolate bar as a gift during breakfast. The location is very convenient near shops, fountains, restaurants and easy to walk around. The shower is also very good.

    Stayed in December 2017

  • Reviewed: 27 November 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Suggest a tea kettle in the room.

    The hotel is in a perfect location. The staff was very friendly and the breakfast was lovely. The hotel is pretty and well taken care of.

    Stayed in November 2017

  • Reviewed: 13 November 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    Fabulous hotel in a great location. Delicious breakfast with lovely lady who made scrambled eggs for me on request. Also gave us a kettle for tea in our room. Great experience. Would highly recommend.

    Stayed in November 2017

  • Reviewed: 10 November 2017

    • Group
    • Comfort Double Room
    • Stayed 3 nights

    May be we would appreciate to have jug kettle at the room, but not necessary

    We had an excellent experience at this hotel and want to recommed it! Staff was very helpful and we enjoyed the time!

    Stayed in November 2017

  • Reviewed: 19 October 2017

    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Only drawback to me was parking. Secure parking was about three blocks away, which wasn’t horrible, but could have been a challenge if we’d had more luggage.

    Suite of rooms was wonderful. Top floor, nice and quiet. Clean and comfortable. Breakfast was top-notch, and the staff was great.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights

    Nothing

    Helpful staff. Good breakfast in very pleasant room with good choice. Very convenient position to explore the town. Excellent quiet room with spacious bathroom.

    Stayed in September 2017

  • Reviewed: 3 September 2017

    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I have no complaints!

    I was given a small but very comfortable, clean and calm room that looked towards the rear of the hotel. The view was of a rock face, which is normal given the topography of the town and was not unpleasant as there was a flowering window box too. The hotel's staff were really helpful and welcoming and were tolerant of the needs of a cyclist finding a spot for me to store my bike. The location is excellent, right next to the tourist information office in the pedestrianised part of the town. The breakfast was fresh and there was a good choice of options in addition to the possibility that they cook something - such as an omelette - specially for you. I was very happy with my whole stay.

    Stayed in August 2017

  • Reviewed: 29 July 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing but the cleaning lady at morning slapping doors which wake me up errr

    All the staff is so friendly and nice to talk to them and they are so helpful. The location in the middle of spa center which is not far away from tge city center about 9 min walking

    Stayed in July 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    No air conditioner and may be a little bit hot in midsummer

    Breakfast is simple but delicious . The bath room is big , the staff is very helpful and nice

    Stayed in June 2017

  • Reviewed: 16 January 2017

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    There is no kettle in the room to make hot drink.

    Good choices for breakfast, staff were helpful but the night receptionist doesn't speak much English. The room is very warm. In the middle of the town so it's easy to explore either sides.

    Stayed in December 2016

  • Reviewed: 1 January 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    The interior is not as I expected for a 4 star hotel. When we check in, the receptionist could not speak English and do not know much about surrounding area (giving advice on where to go and where to park car)

    Excellent location in the centre of the touristic place. Good breakfast, although limited choices. Bed is very comfortable

    Stayed in December 2016

  • Reviewed: 31 December 2016

    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would have liked more option for a sweet breakfast but I'm not complaining.. the breakfast was great

    The staff was very kind and helpful. They also were able to book a spot at the spa for that same afternoon and also gave me a voucher for a discount! The position is amazing and the room was very cozy and clean!

    Stayed in December 2016

  • Reviewed: 15 November 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    The location is excellent as it's on the pedestrian street. Although the hotel does not have it's own parking, options are offered. The staff was very friendly, helpful and our room was clean and spacious.

    Stayed in November 2016

  • Reviewed: 11 November 2016

    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No facilities, receptionist provided his personal cups and kettle, had no cutlery at all :) and there is no restaurant/bar in the hotel so not possible to bring food as you will not be able to even make tea

    Very cozy and clean rooms

    Stayed in October 2016

  • Reviewed: 25 October 2016

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    the property comes up when searching for hotels with parking, but in fact the closest parking is half a mile away, and to get to the entrance of the hotel one needs to drive on a pedestrian only street.

    nice breakfast

    Stayed in October 2016

  • Reviewed: 24 October 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. Maybe the breakfast bar display that I was not accustomed to. The lady was very nice though.

    Liked the spacious room and bathroom. Bed was comfortable. Location was great if you prefer city centre and don't mind parking 10 minuets walk from the hotel.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    Incredibly challenging car access. Very hard to find downtown hotel

    Excellent location, walking, shopping, restaurants, people watching, relaxing with mineral water from several natural springs, beautiful scenery, town-spa rich history

    Stayed in September 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Access is difficult but possible. Do your homwork first and do not rely on satnav.

    The hotel is bang in the middle of a beautiful spa town, in a remarkable setting with special architecture. Very friendly people. Will go again.

    Stayed in July 2016

  • Reviewed: 25 August 2016

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 13 nights
    • Submitted via mobile

    Nothing to mention.

    Awesome staff (Karel and Miroslava are the best! They speak almost all languages) as well as location, room, breakfasts. I had quiet a long stay at Palatin and there is nothing that I could complain about. The quality for a given price is great and beyond expectations. The rooms are spacious, very clean and cosy. The location is great, very close to all collonades, it will literally take about 3-2 min to each of them. Miroslava and Karel are very nice people and are willing to provide any help you might require. Highly recommend this hotel and will certainly come back again.

    Stayed in July 2016

  • Reviewed: 22 August 2016

    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, just few meters from the river and the springs. Very friendly staff, big plus for the breakfast!!! Great value for money! Highly recommended!!

    Stayed in August 2016

  • Reviewed: 16 August 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast has few options...

    Room was clean and comfortable, bathroom was clean, the hotel stuff were very kind and helpful, wifi was working fine, location is really nice for walking in the city center however if you go by car, parking is a bit problematic, you can park in front of the hotel for checkin-checkout but as the area is a pedestrian zone, it is a bit suffering with the car. The free public parking area is approximately 1 km away.

    Stayed in August 2016

  • Reviewed: 10 June 2018

    • Business trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    All was ok

    Clean,staff,breakfast,location

    Stayed in June 2018

  • Reviewed: 23 May 2018

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 2 nights

    We liked everything

    Best location, very nice hotel, clean, very good breakfast, friendly and very helpful staff

    Stayed in May 2018

  • Reviewed: 5 April 2018

    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would say the pillow... too soft for me and as a result I didn’t have proper sleep.

    The cleanliness, breakfast was superb! Friendly staff.

    Stayed in April 2018

  • Reviewed: 21 March 2018

    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    No WiFi at all!

    Breakfast is really good. Location is exelent.

    Stayed in March 2018

  • Reviewed: 26 February 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were two singles while asking for a double bed.

    Location, parking, breakfast (very broad), clean

    Stayed in February 2018

  • Reviewed: 25 February 2018

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    breakfast was OK- but do not expect anything special. Hotel is stylish, perfectly located, well equiped. Good value for your money.

    Stayed in February 2018

  • Reviewed: 20 December 2017

    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 5 nights

    The staff is very helpful and friendly without being overly familiar.

    Stayed in December 2017

  • Reviewed: 7 December 2017

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No comments

    Nice staff and Simple bedrooms

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night

    Only one bad thing is, that the hotel has no parking space.

    Stayed in December 2017

  • Reviewed: 6 December 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Two double beds instead of a queen, but that's not a huge problem

    Great location, a normal hotel, great price

    Stayed in November 2017

  • Reviewed: 1 December 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room. Great breakfast. Recommend.

    Stayed in November 2017

  • Reviewed: 16 November 2017

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to find and park

    Fantastic position

    Stayed in November 2017

  • Reviewed: 5 November 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, great location, friendly &helpful staff

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower pressure could have been better.

    The location was perfect and the room was very comfortable.

    Stayed in October 2017

  • Reviewed: 27 September 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Every thing

    Stayed in September 2017

  • Reviewed: 5 September 2017

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Parking.

    Private parking was not available. Had to park in a public car park' far away.

    Stayed in August 2017

  • Reviewed: 19 August 2017

    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay and lovely staff. Highly recommended!

    Stayed in July 2017

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night

    Absolutly no waay to par car near the hotel - the consequence of the (excellent) location.

    Stayed in July 2017

  • Reviewed: 14 August 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    no parking

    location

    Stayed in August 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    staff was very friendly and helpful.

    Stayed in May 2017

  • Reviewed: 27 May 2017

    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is very caring. Location is perfect, can't be more center.

    Stayed in May 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights

    The hotel staff is very polite and smiling! The room for breakfast is very comfortable and very nice decorated.

    Stayed in April 2017

  • Reviewed: 30 December 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    parking (but relevant to spa center location)

    great location, personal approach, good breakfast

    Stayed in December 2016

  • Reviewed: 29 December 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Parking Area : so far 800m from Hotel

    Good location, breakfast,

    Stayed in December 2016

  • Reviewed: 23 December 2016

    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed very comfy, Mirka and Carl very helpful and friendly. Thank you once again for your hospitality.

    Stayed in December 2016

  • Reviewed: 19 December 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    bad brakfest :( very poor

    receptionist was amazing ,very pleasant and helpful girl :)

    Stayed in December 2016

  • Reviewed: 9 December 2016

    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    excellent location, very good breakfast, friendly staff

    Stayed in December 2016

  • Reviewed: 25 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Everything was great. good location, price, place was clean and had friendly staff.

    Stayed in October 2016

  • Reviewed: 22 October 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    If you first come here and drive a car, it is very hard for you to find a parking lot.

    Spacious Room

    Stayed in September 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything the staff the breakfast the location . In one word. Magnificent.

    Stayed in October 2016

  • Reviewed: 28 September 2016

    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 4 nights

    n/a

    location & clealiness

    Stayed in September 2016

  • Reviewed: 26 September 2016

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Curt

    Stayed in September 2016

  • Reviewed: 22 September 2016

    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Not easy to park. Must park at a remote garrage.

    Great location, nice staff, good value for money

    Stayed in August 2016

  • Reviewed: 21 September 2016

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 11 nights
    • Submitted via mobile

    Evrething

    Stayed in September 2016

  • Reviewed: 20 September 2016

    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    No Bar !

    Breakfast v. Good excellent choice

    Stayed in September 2016

  • Reviewed: 8 September 2016

    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 1 night

    everything was good

    just in the Center of kurort street, for people who want to drink hot sprig water is is the best place to stay.

    Stayed in August 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    parking place is far away

    good location to see around

    Stayed in August 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy at night time with the restaurants around

    It's a gem & the staff were very helpful

    Stayed in August 2016

  • Reviewed: 10 August 2016

    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to access Parking lot. But it is due to environments matter actually.

    Nice and kind staff, best location, good price, clean and cozy room.

    Stayed in August 2016

  • Reviewed: 3 August 2016

    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    If you are travelling by car do not chose this hotel! To reach to the hotel you have to break the rules. Parking is too much away from the hotel.

    Stayed in August 2016

  • Reviewed: 25 July 2016

    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, breakfast and room size

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 11 May 2016

    • Leisure trip
    • Couple

    The only (minor) negative thing was that there was no soap in the bathroom. I am sure if we had mentioned it, it would have been provided, but as we always have soap with us, it didn't matter for us

    There was an excellent selection for breakfast, and it was all very good quality.

  • Reviewed: 18 April 2016

    • Leisure trip
    • Couple

    Nothing

    The best location in Karlovy vary , 50 meters from the colonnade mill and the Main Street of the tourists area of the city , the room was more than perfect ! We booked the luxurious room for two and it was 5 stars , so big and so comfortable ! Very recommended ! Thank you guys .

  • Reviewed: 12 April 2016

    • Leisure trip
    • Group

    They lady at the reception and the lady at the breakfast were so friendly and helpful at any time! The breakfast was excellent. The rooms and the hotel are very clean. The location is perfect. And the price is super. Thank you so much! We hope to come back again soon and we will recommend your hotel!

  • Reviewed: 10 April 2016

    • Leisure trip
    • Solo traveller

    The room was a bit noisy and there were few hairs (not mine) in the bathroom. The parking is a bit of hassle but it is Karlovy Vary!

    One of the best location in Karlovy Vary. Great breakfast. Good value for money

  • Reviewed: 29 February 2016

    • Leisure trip
    • Couple

    before going there by car better check web-site of the city to know the rules of parking and driving in the city center; I would recommend paid parking if you're staying for a couple of days; police is very attentive to foreign cars

    You're getting the great feeling of the city, location is amazing, design is plesant and good breakfast

  • Reviewed: 10 February 2016

    • Leisure trip
    • Couple

    Everything was fine.

    The breakfast is outstanding. There is a nice buffet, but they will also prepare omelette or alike should you ask for one. Location is unbeatable.

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