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  4. Reviews of Hermitage Hotel Prague

Reviews of Hermitage Hotel Prague This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Svobodova 1, Prague, 12800, Czech Republic

#76 of 558 hotels in Prague

Guests' Choice

Review Score

Based on 1622 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.8

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 28, 2024

    9.0
    Perfect stay at the perfect hotel
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The girl bartender was rude

    The design of the hotel, they upgraded my room for free and the staff was really helpful.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I really liked the breakfast, but the warm food variety could be a bit more mixed. Fried veggies, other warm food for the morning would be great.

    This hotel is beautiful. The staff at the reception is fantastic and professional.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Good breakfast, very kind and helpful staff. We had a lovely stay

    Stayed in March 2024

  • Reviewed: March 14, 2024

    10
    Amazing!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very cleanly-friendly staff

    Stayed in March 2024

  • Reviewed: March 12, 2024

    10
    Comfy modern option in a nice less touristy area
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 3 nights

    Excellent breakfast buffet, friendly and very very helpful staff. Asekd for a late checkout and that request was fulfilled without any discussions. Perfect!

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is great, you can walk by foot to most sights like Charles Bridge. The breakfast was very tasty and the room was very clean.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great Hotel nearby the city (only 10min with Tram away), the room was spaceful enough, everything was clean, the breakfast-buffet was great and the staffs were really friendly. Will come back and higlyl recommend the hotel.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    On the opposite side of the hotel, there are abandoned buildings.

    It's between multiple tram stations. So easy to get to the city centre either by tram or 30min walk. The Saturday market is nearby. The rooms are clean. And I got great value for what I paid.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    10
    We appreciate that we have arrived earlier than 12:00 and we could check in with no extra cost. Beside that, we were luc
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    The property is well linked by public transport and is located in a quiet area.

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    Valuable stay in Prague with good location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast could be more various

    The location is amazing, the staff is quite friendly and helpful. The fragrance in the lobby was astonishing.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    9.0
    The breakfast was worth it :)
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    -the lack of a bidet/bidet hose -requesting an additional credit card during check-in (after payment of the stay)and then requesting cash payment of taxes and extra services at check-out

    the courtesy and professionalism of the staff who welcomed our every request, the quality of the breakfast, the impeccable cleanliness and the furnishing. It is a very elegant environment.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Great stay!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great but one thing to note that if you go to breakfast towards the end of the allocated hours, you’re likely to miss out on certain foods - in our case scrambled eggs.

    The room was clean, spacious and comfortable.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    Excellent!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    I would prefer if there were disposable slippers in the room, but it was ok.

    During our stay at Hotel Hermitage, everything was perfect, starting from the varied breakfast, the comfortable rooms and the kind staff. I would come back again.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    10
    highly recommended
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Very nice hotel, with friendly and helpful front desk staff

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Really nice
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Could hear the baby next door crying. The pillows were a bit big but we asked for a change

    Nice staff and clean!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    10
    Top stay over in Prague
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Visiting the Hermitage on several occasions. It is worth to stop by. Very friendly and excellent customer focused staff. Very good restaurant and rooms vary from medium to big with balcony. Excellent .

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights

    No shampoo/conditioner - only 1 dispenser for everything (body and hair).

    Buffet breakfast was amazing - one of the best breakfasts I have ever had. We also had dinner and drinks when we arrived and it was excellent. The hotel looks very nice and fancy. Nice rooms with a big bathroom. Friendly staff.

    Stayed in January 2024

  • Reviewed: February 19, 2024

    10
    A beautiful hotel with amazingly helpful, attentive staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Plant-based milk options for coffee (as part of the breakfast offering) would have been nice. Other than that, perfect!

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I find the parking fees too expensive in addition.

    The location and the appearance of the hotel was amazing, the breakfast was delicious!

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Awesome value for money. Delicious breakfast.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Amazing hotel with extremely kind staff. Very clean and the perfect location!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    From the moment we stepped into the hotel we were greeted by really friendly staff. The hotel itself was so clean and comfortable with the location being perfect. We really couldn’t of asked for a better stay.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very clean, good breakfast

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good buffet breakfast with choice of hot and cold food. Spacious and comfortable room. Convenient location with easy tram connections to the city centre.

    Stayed in November 2023

  • Reviewed: February 5, 2024

    10
    Everything was great.Will be coming back
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    Amazing customer service at the reception. Very satisfied with every bit of my stay.

    Stayed in February 2024

Showing 1 - 25

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