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Reviews of Hotel Praha 4 stars

Okruzni 118, Špindlerův Mlýn, 543 51, Czech Republic

#29 of 48 hotels in Špindlerův Mlýn

Guests' Choice

Review score

Based on 367 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.4

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.3

  • Free WiFi

    7.8

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Showing 1 - 26

  • Reviewed: 25 January 2018

    7.9
    A greate vacation at spindle ruv mlyn
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights

    The breakfast is very poor ,the lobby off the hotel is not beautiful & the water in the swimming pool is cold no body use it the water must be at list 26 c

    the Location is great and the spa is wonderful

    Stayed in January 2018

  • Reviewed: 11 January 2018

    7.5
    Overall very Nice Hotel - Need to keep fit after skiing all day the hill back up can be challenging
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Reception Area seems very crammed

    Basic Breakfast meeting needs - Not sure what to expect as it is the first time in this resort. Generally Ski in Austria - Swiss Alps or Italy

    Stayed in January 2018

  • Reviewed: 28 December 2017

    7.1
    Good location;
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Breakfast doesn't offer much; Bathrobe and slippers for spa for extra money; Reception is open 8:00-20:00, even though it says 24h on the website. Nobody is answering phone on reception if you're calling out of those working hours; The receptionist upon check out was really rude

    Good location; Rooms are clean; Personnel is helpful

    Stayed in December 2017

  • Reviewed: 14 February 2017

    8.8
    Friendly staff, great location, great spa for after skiing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The information at arrival could have been a bit more extended therefore preventing us coming back at the desk to ask additional information about basic things

    Friendly staff, great location, great spa for after skiing

    Stayed in January 2017

  • Reviewed: 12 February 2017

    3.8
    Nice place, in city center, Hotel provide a SPA.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    The room was separated to another room only with one door, no privacy, we can hear people on the other room talking or tv... really bad to pay 500€ 3 nights for that...

    Nice place, in city center, Hotel provide a SPA. The room was big

    Stayed in February 2017

  • Reviewed: 16 January 2017

    8.3
    Room was spacious and clean, breakfast was nice even though...
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Check-in procedure is like a boarder control. Parking is quite small.

    Room was spacious and clean, breakfast was nice even though the choice was not that big. Location is great, close to the centre and a slope.

    Stayed in January 2017

  • Reviewed: 16 January 2017

    4.6
    I would never go there again.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    As the hotel is in the hill, when snowy road it is very difficult to get to the hotel. Hotel does not provide any alternative parking, nor the service to bring luggage from the extra paid parking in the city centre. Very basic equipment in the room, noisy room due to night music bar, very poor breakfast menu.

    Stayed in January 2017

  • Reviewed: 3 April 2018

    10
    Super good breakfast, Nice beds, Good Price and fantastic...
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Super good breakfast, Nice beds, Good Price and fantastic service !

    Stayed in April 2018

  • Reviewed: 27 March 2018

    10
    Amazing spa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Amazing spa

    Stayed in March 2018

  • Reviewed: 3 March 2018

    7.5
    Very nice breakfast!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Very nice breakfast!

    Stayed in March 2018

  • Reviewed: 15 August 2017

    8.8
    nice after long hiking
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Poor breakfast

    NIce spa

    Stayed in August 2017

  • Reviewed: 23 July 2017

    10
    Amazing place
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Simply perfect, great spa

    Stayed in July 2017

  • Reviewed: 7 March 2017

    9.6
    Holki Z Polski :-)
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    We had a perfect time x will be back next year :-) thank you so much Dziekujemyxxxx

    Stayed in March 2017

  • Reviewed: 23 February 2017

    8.3
    The SPA is superb !
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 6 nights

    The SPA is superb !!!

    Stayed in January 2017

  • Reviewed: 12 February 2017

    7.5
    Location, wellness and bars in neighbourhood were fine.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    We had a small room.

    Location, wellness and bars in neighbourhood were fine.

    Stayed in February 2017

  • Reviewed: 11 February 2017

    7.9
    Good deal .
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Room view were excellent

    Working. Close to center

    Stayed in January 2017

  • Reviewed: 22 January 2017

    9.2
    Have a location and spa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Have a location and spa

    Stayed in January 2017

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 25 January 2016

    2.9
    Only the location
    • Leisure trip
    • Group

    I booked this hotel 3 weeks before New Year's Eve. Unfortunately the adventure I have been victim is something that exceeded my worst nightmares. After booking the Hotel I immediately paid for my stay- but after a few days the Hotel announced that there's a mandatory extra surcharge for New Years Eve. The extra money that I had to pay were one-third of what I paid before. A lot! I've to mention that there wasn't any information on booking.com about that surcharge! Once arrived to the hotel I could certainly say that it wasn't worth the money I had to pay. I was staying in two-star hotels that had better standars than this! I don't know how they got 4 stars...( by the way- it's REALLY very noisy from the bar below- all night long) I said to myself that I'll not complain since I booked the Hotel rather late. But what happened in New Year's Eve just made my angry. After a disappointing dinner ( I had to pay even for water!) I headed to the Silver Rock bar (where the event was to be held). When I arrived a furious waitress named Aneta told me that there is no table reservation for me, so I have to be standing all night or even better just leave the bar. After all this I went to the reception where I was told that there is nothing they can do about it.. I was travelling with my sister and her new fiancee', and they were all just mad and exausted.. Any decent hotel manager would have contacted me apologizing for the error and offering either a refund or an alternative solution... I will never book this hotel again and I will speak to my lawyer to see if there is field for a legal action! It's not about the money I wasted. It is about the principle. An absolute nightmare with nobody even having the courtesy of an apology! I think the hotel manager should be ashamed.

    Only the location

  • Reviewed: 9 January 2016

    6.3
    The location of the hotel was excellent, and was easy to...
    • Leisure trip
    • Couple

    Room was very small, even for two people; we couldn't sleep one evening because the smoke ventilation from the below bar was filtering through the hotel and our room which was very unpleasant. Staff were sometimes not very friendly.

    The location of the hotel was excellent, and was easy to access the centrum and ski buses to the slopes. It was nice to be able to come back after a day out and enjoy the sauna and spa facilities and we had a great massage at the spa. We didn't eat at the restaurant but the breakfast included in our package was very nice and had a great variety.

  • Reviewed: 7 January 2016

    7.5
    Great Spa area and very convenient location within the town.
    • Leisure trip
    • Couple

    Staff at the reception is rather cold. Only gave us the least necessary infos. Also the restaurant waitress was not very welcoming. Maybe because of a long christmas and newyears season, should'nt be an excuse in a four star hotel though. Sauna rules should be signed out so that even russian guest can understand why one should sit on a towel in the sauna and that its friendly to shower afterwards before hopping into the pool.

    Great Spa area and very convenient location within the town. Boromir was the guy responsible for the spa area one day. He made the best and longest lasting impression. Very friendly and welcoming. Made a fresh brew just for us in the sauna.

  • Reviewed: 5 May 2015

    9.6
    Good location, very friendly and helpful staff.
    • Leisure trip
    • Family with young children

    Eggs with shell.. my husband is a bit picky about eggs so he refused to have any more. Rooms were a bit small.

    Good location, very friendly and helpful staff. Delicious food. Except eggs for breakfast had shell in..

  • Reviewed: 23 March 2015

    8.3
    Staff were very friendly and the hotel was what I was...
    • Leisure trip
    • Solo traveller

    No English satellite tv....

    Staff were very friendly and the hotel was what I was looking for. Hotel facilities were great, didn't see to much of them, regrettably. I would definitely go back.....

  • Reviewed: 4 March 2015

    7.9
    Very friendly staff, good location, nice spa area.
    • Leisure trip
    • Family with young children

    Wish bathroom being upgraded. I didn't know that there are still some places with a such type of uncomfortable pillows....

    Very friendly staff, good location, nice spa area.

  • Reviewed: 21 February 2016

    8.3
    Very good swimming pool and jacuzzi.
    • Leisure trip
    • Family with young children

    Very good swimming pool and jacuzzi. Our 2 years old son loved it.

  • Reviewed: 3 January 2016

    4.2
    The wellness center and location
    • Leisure trip
    • Family with young children

    The smell throughout the hotel is terrible, rooms are tiny and beds are very uncomfortable.

    The wellness center and location

  • Reviewed: 8 January 2015

    5.4
    Bohus from reception desk was briliant
    • Leisure trip
    • Group

    other staff was poor, really old and small rooms, poor level of wellness

    Bohus from reception desk was briliant

There are also 14 reviews without text. These impact the overall review score.

Showing 1 - 26

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