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Reviews of Relax Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Novovysocanska 163/25, Prague, 190 00, Czech Republic

#520 of 552 hotels in Prague

Guests' Choice

Review Score

Based on 237 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.4

  • Location

    6.9

  • Facilities

    7.0

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: December 18, 2023

    7.0
    Good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    it was close to arena o2

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Decent, but not too much more than that
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    hotel does have a rather "old feel" to it, pretty far from city center if that is where you are heading (1h30min walking), shower gel was not topped up during my stay (4 days) and only 1-2 room entries were made to check/change towels and other supplies (liquid soap, shower gel, toilet paper, etc)

    overall good value, private parking (extra fee) is within Prague standards, breakfast was ok, staff was nice and helpful (had a problem with my access card to the room - got solved in less than 24 hours)

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    not that comfortable conditions, didn’t feel like a 4 stars hotel

    the location and the staff were nice

    Stayed in October 2023

  • Reviewed: October 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Better breakfast and shower.

    I was expecting a little bit more for a 4-star hotel.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    On two of the three mornings we stayed, the chambermaids were working and talking really loudly outside of our room, preventing me from sleeping. It was about 8 a.m., so not midday, but pretty early. I understand they're just doing their job but the music they listened to was not exactly quiet and admittedly quite disruptive, in my opinion. Also, breakfast: their range of offers was okay, but it all didn't seem quite hygienic to me since the first thing I saw was a hair in one of the joghurts. But to their defence, they replaced it quickly. Still, we ate there only once. In summary, I think the stay was okayish considering the money we spent.

    I liked the seize of our room and the fact that the room itself was pretty clean. Although we didn't use the swimming pool because of a lack of time, it looked really nice, too. The bathroom of our room was pretty small, but clean.

    Stayed in September 2023

  • Reviewed: September 24, 2023

    8.0
    Pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There is no Air conditioner in the rooms if the temperature was high it would be difficult luckily during the stay it rained and cool breeze was there.

    The property is near by to the public transportation. We will get 109 and 136 buses. Buffet breakfast was good and Reception was friendly. Table fan was provided upon request.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking and swimming pool were free when I did the reservation,I arrived, and no one of those are free , less information on booking

    Stayed in September 2023

  • Reviewed: August 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were ants in the room, the bed frame at the foot of the bed was chipped and I scratched my foot on it in the night, the shower head wouldn't stay up and kept sliding down the pole, and my room wasn't cleaned the last day. Reception was shocked about the ants, I only told them about all these problems the last day as I don't like to complain, so I hope they will all be solved.

    The receptionists were very helpful and friendly and went out of their way to sort out any requests for information we had. They provided us with a ventilator as it was a very hot week and the hotel doesn't have air conditioning. We were on the 4th floor and the room was stifling

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    It was okay, worth the price, i wish the beds would be more confortable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Our bed kinda fell apart, i fixed it and when i told on the reception all they said is "Sorry" like if you would offer another room it would be nice, but also okay if send someone to fix it. At the end i fix it for myself but it was inconvenient.

    Breakfast was great staff was nice, card system is really great.

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very low quality. You can hear the traffic in the early morning. No air conditioning.

    Stayed in May 2023

  • Reviewed: August 14, 2023

    6.0
    Even though it was cheap still not worth the money
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    Well where do I start? I stayed in 3 star hotels that were better than this one. The rooms are too small, there’s no air conditioner so the small room gets really smelly even with the windows wide open. The beds are made of stone and the toilet doesn’t flush properly. The wellness is too expensively (12€ for 1h of pool) and massages were not available. The breakfast buffet was very poor

    Well connected to the city center and the stuff was nice.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    nutella missing at the breakfast

    Stayed in August 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom was quite small.

    Close to Dino Park Harfa and Bobova Draha, where we spent time with kids.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    They don't have airconditioners in the rooms and the nights were to hot for sleeping. Parking fee for your guests is foolish.

    The breakfast was great

    Stayed in July 2023

  • Reviewed: July 10, 2023

    7.0
    Good to stay with family.
    • Business trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    Breakfast

    It was good hotel to stay with family.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    7.0
    It was very good
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 1 night
    • Submitted from a mobile device

    It has ants

    Comfort beds, good looking room, clean

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was very, very noisy at night - the street outside. The rooms were clean but basic - the beds were not comfortable.

    It was in the perfect location for where we were going. Good breakfast selection

    Stayed in June 2023

  • Reviewed: May 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed (3 Adults)
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like that the hotel was noisy especially late in the evening and early in the morning. It looks like some guests were having a fun time at the expense of our sleep. We had to pay for the use of the swimming pool per hour which was also weird. We did not have a normal window, but what is worse, we had one over our bed. We have stayed there for 3 days and the breakfast was the same every single day.

    I liked that the room was clean and comfortable and the staff was very kind and helpful.

    Stayed in May 2023

  • Reviewed: February 12, 2023

    7.0
    Good
    • Business trip
    • Group
    • Double Room
    • Stayed 3 nights

    My room was extremely noisy. I heard people in the next room showering as if they were in my room (thin wall), but the worst was the noise produced by elevator and its doors that closed with loud bang every time.

    Good location, nearby bus, subway station and shopping center. Definitely good value for money.

    Stayed in February 2023

  • Reviewed: January 22, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    You have to pay for the use of the wellness department and can only be used by those traveling together. Breakfast is very simple.

    Good value for money. Great location, friendly staff.

    Stayed in October 2022

  • Reviewed: January 2, 2023

    8.0
    Suitable for families or people on a budget
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Never used the Wellness facilities as quite expensive for a family (minimum 12 euros). Location is quite a way from the city but local bus service round the corner was prompt (nr 109) every 30 minutes until midnight and beyond to the nearest metro Palmovka. No restaurants nearby so ended up getting a takeaway delivered to the hotel on the first night using Wolt app.

    Room was big enough for a family of four with proper beds and large wardrobe/cupboard storage. Thé Wellness area looked nice

    Stayed in January 2023

  • Reviewed: December 20, 2022

    8.0
    Kind receptionists and great swimming pool.
    • Leisure trip
    • Family with young children
    • Special Offer - Double Room with 1 Hour Private Access to the Swimming Pool
    • Stayed 1 night
    • Submitted from a mobile device

    There was a smell in the bathroom, but it was gone when we came back after diner. We opened the windows to air the rooms.

    The one hour private pool was enjoyable. Room was clean.

    Stayed in November 2022

  • Reviewed: October 26, 2022

    7.0
    Very basic hotel, but clean & did the job
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy from other guests. Walls must be very thin.

    Rooms were clean.

    Stayed in October 2022

  • Reviewed: August 2, 2022

    8.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were comfortable and clean. Had everything we needed.

    Clean an spacious rooms and excelent breakfast choices.

    Stayed in August 2022

Showing 1 - 25

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