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Reviews of Golden Well 5 stars

U Zlaté Studně 166/4, Prague, 11800, Czech Republic

#5 of 612 hotels in Prague

Guests' Choice

Review score

Based on 210 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.8

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9

  • Free WiFi

    9.6

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Showing 1 - 75

  • Reviewed: 3 May 2018

    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    Nothing, everything was perfect.

    We liked everything in this hotel!!! Great location, 3 minutes slow walk from the Charles Bridge but at the very quiet charming street at Mala Strana so we were close to all attractions but far from noise. so beautiful room, spacious, with a little charming corridor (we stayed at Giordano Bruno room), view on old town, excellent breakfast, fresh fruits in a room after noon, always delicious cake together with evening service. plus fantastic staff that organized us wonderful private river cruise. This is one of the best hotels we ever stayed in a lifetime.

    Stayed in May 2018

  • Reviewed: 19 February 2018

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Everything was great.

    This was one of the most enjoyable hotel experiences we have had, and we are frequent travellers. The staff in the hotel were exceptional, and really made us feel welcome. The room was very comfortable, with a wonderful view, and the location of the hotel is excellent for exploring the castle and its surroundings.

    Stayed in February 2018

  • Reviewed: 19 December 2017

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights

    The way to park during the check in process could be more informative. We used a GPS that took us to the right place - but there is no place to park - you have to pull into a tight street and park and walk up the alley to get a bellman to retrieve your luggage and park your car,. Turned out ok - but it should be communicated much better to people who are traveling by car.

    Cozy quiet hotel with great service and a great location, albeit a 10 minute walk to the main square.

    Stayed in December 2017

  • Reviewed: 16 December 2017

    • Leisure trip
    • Solo traveller
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location is up in the hill. People might feel inconvenient.’

    Very very comfortable hotel. Exclusive and cosy environment. Great attention to detail.

    Stayed in December 2017

  • Reviewed: 4 December 2017

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bar is very small and feels like the waiting room to the restaurant. But this is insignificant compared to the good points.

    the little touches at the hotel were superb - we loved the "handy" (a smartphone we could use in town), the little cakes next to our bed, the wedding anniversary card and cake to surprise us, the excellent breakfast and the attentiveness of the staff!

    Stayed in December 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Golden Well Hotel is steeped in history and ambiance. The staff were lovely and attentive and we were made to feel welcome and special throughout our stay. The room was handsome and romantic as well as spacious and the hotel lounge, bar and rooftop terrace with views of the surrounding architecture, all outstanding. We will definitely return.

    Stayed in November 2017

  • Reviewed: 3 November 2017

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights

    Only thing was lack of Microsoft Office on their business centre computer - meant I couldn't work on urgent docs and had to do on mobile.

    Outstandingly courteous and helpful staff, fantastic location away from the crowds, beautiful room and bathroom. Breakfast was amaaaaazing - a la carte breakfast menu complete with fizz and a view across the red tiled roofs of Prague.

    Stayed in October 2017

  • Reviewed: 23 October 2017

    • Leisure trip
    • Group
    • Golden Prague Suite
    • Stayed 2 nights

    the route toward the hotel (a little)

    the luxury , coziness and special style of the hotel. thank you for recognizing my birthday and sending a small cake with a greeting note.

    Stayed in October 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful old buildings combined to make hotel. Home made cake delivered with turn down The most amazing buffet breakfast with extras. Dessert offered with breakfast! Homemade yogourts and breads.

    Stayed in October 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights

    Our room could have used more electrical outlets for phones, tablets, etc.

    This is a really unique property, located up a narrow, pedestrian only street in the Mala Strana district of Prague just below the Prague Castle complex. We were only a few minutes walk from the east end of the Castle and from the Malostranske subway and tram stops. This is a great place to stay, in the heart of the diplomatic quarter, quaint and peaceful. Views from our room looked out over the neighboring gardens with a panoramic view south to Prague's old town. Our room was quiet, had its own vestibule entrance, a large bedroom and bathroom, all beautifully decorated.

    Stayed in September 2017

  • Reviewed: 2 October 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights

    Slightly expensive, but honestly, in the end, felt it was worth the splurge - service was great.

    Location was amazing - beautiful views!!! Could see over the entire city - just breathtaking.

    Stayed in September 2017

  • Reviewed: 1 September 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The diificulty of the stairs getting to my room on the 1st floor and the unsafe access to the Tub, not senior accessible

    The decor and bedding, pillows were awesome

    Stayed in August 2017

  • Reviewed: 24 July 2017

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Would not change a thing! Was beyond wonderful!!!

    Views unbelievable, staff lovely ! First class hotel. Room beautiful and large. Provided free iPad and iPhone. Restaurant A+.

    Stayed in July 2017

  • Reviewed: 23 July 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights

    Really nothing

    Right from booking the staff were helpful and friendly, confirmed at and after check-in. Lovely room (with VERY comfortable bed) in a delightful old building. Very quiet street, but just minutes from many of the sights of Prague. Fantastic buffet breakfast each day. Prosecco freely available; all mains freshly made.

    Stayed in June 2017

  • Reviewed: 23 June 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I can think of.

    The hotel staff went out of their way to assist us. The room and location were fantastic as well. If we visit Prague again we will most certainly stay at the golden well again. The restaurant was great and the views while having dinner were spectacular.

    Stayed in May 2017

  • Reviewed: 17 April 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 6 nights

    The bed was so comfortable. The location was quiet and peaceful. The staff was very attentive. The food in the restaurant was delicious but there are also some nice restaurants around the area to choose from for a change. They answered all our questions. It is a lovely place for couples.

    Stayed in April 2017

  • Reviewed: 5 April 2017

    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double / Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I would have preferred to pay in Euros, which had been quoted on the site. When I asked on checkout was advised already had preapproval in Czech Crowns so balance was also processed same. Most information I received about Prague was hotels were set up for Euros, so I was disappointed and would recommend they give choice or advise upfront.

    Great early contact after booking by hotel set up visit. Staff were sensational and could not be more helpful if you need assistance to arrange anything. So many thoughtful features provided in room made the hotel stay more of an experience. The bed was so comfortable it was hard to get out. Hotel offered and perfectly organised car transfer from airport which made it easy for first time visitor. Dinner on restaurant terrace was excellent with stunning view over rooftops of Prague. Close to castle, 5 mins walk to Charles Bridge or 15 mins walk to old town square.

    Stayed in April 2017

  • Reviewed: 21 March 2017

    • Business trip
    • Family with young children
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Some confusion with transportation from the hotel to airport. The service was booked, confirmed but the concierge service forgot to call the company. This resulted in 15 minutes delay. Fortunately, we had given it extra time and did not miss our plane. The manager reacted promptly and was apologetic. This was the only problem in an otherwise perfect three night stay.

    Great service, great location, good restaurant.

    Stayed in March 2017

  • Reviewed: 31 January 2017

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Great personal service. Excellent restaurant with a nice view. Nice location in a quiet area of the city center. Away from the tourist crowds but still close to anything.

    Stayed in January 2017

  • Reviewed: 31 December 2016

    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 3 nights

    Room service menu could do with some light food, sandwiches, snacks and perhaps one kids meal.

    The restaurant food was amazing. Staff were really friendly and helpful. Really clean, close to the centre but quite. Easy assess to the famous bridge and the palace gardens. Fantastic views from the restaurant

    Stayed in December 2016

  • Reviewed: 15 December 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Just a small point, the bar is small and not often staffed, a bell to ring for attention would work well, otherwise all perfect.

    The location, the beautiful view from our room (No 25), the restaurant (best duck ever!!), the view from the terrace, turn down cakes, oh so comfy bed and heated toilet seat!!

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There's nothing not to like

    We enjoyed everything at golden well .simon and the rest of the staff were friendly helpful and would do their very best to make your stay there enjoyable .breakfast and meal in the Resturant were a delight .Lovely place to stay in Prague

    Stayed in December 2016

  • Reviewed: 12 December 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights

    The restaurant was somewhat pricey but when you see the view and the small amount of tables you can understand why.

    The staff were amazing - really there is nothing they would not do to assist.

    Stayed in December 2016

  • Reviewed: 4 December 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, everything was perfect!

    The service was excellent! Everyone is really nice and helpful, and you feel like royalty. The staff ensures that you are enjoying your stay from every point of view and makes sure nothing is missing. The breakfast is great!

    Stayed in December 2016

  • Reviewed: 18 October 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights

    The only thing I didn't like about this hotel was having to leave...we will definitely be back!

    All of the staff were incredibly friendly and helpful throughout our entire stay, and the approach to service was incredibly personal and very thoughtful. The views from the rooftop restaurant, bar and breakfast room are to die for and some of the best in Prague. The location is so convenient, yet tucked away on a quiet alley at the base of the castle; so close to everything you want to see in the city, but also quiet, secluded and utterly peaceful. Make sure you eat at the restaurant, the food is fabulous!

    Stayed in October 2016

  • Reviewed: 15 September 2016

    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We were quite disappointed that due to events scheduled for each evening of our stay the bar and bar terrace were basically closed to hotel guests. As a result, bar service was marginal.

    The front desk staff were excellent and very welcoming and informative. The room was large and spacious and the views from the dining area and terrace were spectacular.

    Stayed in September 2016

  • Reviewed: 10 September 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Would have liked a pillow top mattress. Mattresses are hard everywhere in Czech. These were a bit better.

    Everything was wonderful from check in to check out. A true luxury boutique.

    Stayed in September 2016

  • Reviewed: 24 August 2016

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 2 nights

    This was a fantastic place to stay. One of the best hotels we have stayed in. The staff were so welcoming and helpful in providing advice on places to visit. The open top resturant and bar has amazing views over the city and the food was brilliant. The lounge also laid on free of charge sandwiches and drinks between 16.00 & 18.00, which was really nice after a full day of walking around the city. You won't be disappointed if you stay here.

    Stayed in August 2016

  • Reviewed: 18 August 2016

    • Leisure trip
    • Couple
    • Golden Prague Suite
    • Stayed 4 nights
    • Submitted via mobile

    No air con. Windows when opened banged shut all the time

    The staff were absolutely amazing so helpful and happy. The drinks and snacks served in the lounge between 4pm - 6pm. The suites and the decor the Terrace Restaurant for breakfasts . The quite location away from the crowds

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The Golden Well was beautiful. Borbara greeted us with a warm welcome and a glass of champagne! The Royal Gardens were inspiring and a nice respite from the crowds of the city. Our room was gorgeous complete with welcome chocolates and a bowl of fruit. Our only sadness was that we were not able to enjoy the comforts of the Golden Well longer. Thank you!

    Stayed in July 2016

  • Reviewed: 19 July 2016

    • Leisure trip
    • Solo traveller
    • Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Electronics acted a little weird. Not a big deal but detracted from otherwise superb experience.

    Fabulous view, amazing history, 5 star accommodation. (For one night.)

    Stayed in July 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights

    Nothing--everything was perfect.

    Staff, hotel, restaurant and location all were excellent. A sanctuary from the maddening crowds, yet close enough to walk to almost everything easily. One of the best restaurants and views in the city.

    Stayed in June 2016

  • Reviewed: 5 July 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    It is a boutique and elegant hotel. The staff provides very personal and amiable services to the guests. It is like staying at home. We have a wonderful experience there.

    Stayed in June 2016

  • Reviewed: 25 June 2016

    • Business trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights

    Exceptional hotel staff, room comfort, restaurant and location - there is no better choice in Praha. Perfect for couples with high demands that seek to explore the most beautiful capital in the world - who prefers quiet evenings at restaurant table overlooking the city - and enjoy the sound of silence and fresh air through the night - simply the best!

    Stayed in June 2016

  • Reviewed: 20 June 2016

    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double / Twin Room
    • Stayed 5 nights

    - Room did not contain desk or reclining chair suitable for working or for using a notebook. I used the coffee table for this purpose - View from the larger windows of my room remained somewhat limited, the other window was very small - Grand Deluxe room is, in my opinion, overpriced

    - Most comfortable bed I've ever slept in - Friendliness of personnel

    Stayed in June 2016

  • Reviewed: 7 June 2018

    • Leisure trip
    • Group
    • Grand Deluxe Double / Twin Room
    • Stayed 1 night
    • Submitted via mobile

    an amazingly peaceful location in the center of Prague

    Stayed in June 2018

  • Reviewed: 3 June 2018

    • Leisure trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Everything. Very good service, location and standard

    Stayed in June 2018

  • Reviewed: 4 December 2017

    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 3 nights

    N/A

    Location, staff, food, and the general service-level.

    Stayed in December 2017

  • Reviewed: 11 November 2017

    • Leisure trip
    • Couple
    • Golden Prague Suite
    • Stayed 2 nights

    out of anything you can imagine

    Stayed in November 2017

  • Reviewed: 22 October 2017

    • Leisure trip
    • Solo traveller
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful boutique hotel in a quiet location within walking distance of Prague's historic sights.

    Stayed in September 2017

  • Reviewed: 6 October 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything - room, location, staff, restaurant, music in the room

    Stayed in September 2017

  • Reviewed: 18 September 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Helpfullness and friendliness of the staff. The breakfast and restaurant service. Nothing is to much trouble.

    Stayed in September 2017

  • Reviewed: 16 September 2017

    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Wifi speed

    The view

    Stayed in September 2017

  • Reviewed: 23 August 2017

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    GreT property with everything needed is provided.

    Stayed in August 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Couple
    • Golden Prague Suite
    • Stayed 2 nights
    • Submitted via mobile

    Charming Beautiful view Spacious suite

    Stayed in July 2017

  • Reviewed: 13 July 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights

    Can't think of any thing I don't like.

    Perfect location, reasonable price. All staff are so nice and helpful!!

    Stayed in June 2017

  • Reviewed: 8 June 2017

    • Business trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 1 night

    The welcome service was extraordinary good, personal and very professional

    Stayed in June 2017

  • Reviewed: 13 May 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The service was impeccable, . The food was incredible, location perfect. Astounding great hotel

    Stayed in May 2017

  • Reviewed: 11 May 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights

    il water illuminato e riscaldato

    Stayed in May 2017

  • Reviewed: 8 May 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 3 nights
    • Submitted via mobile

    It is simply perfect!

    Stayed in May 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Group
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Outstanding customer service. Restaurant was memorable - great food, service and views

    Stayed in April 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathrooms were a bit tight with little storage

    Excellent staff, view from rooftop restaurant, food, charm and location of hotel

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights

    Access very difficult for persons who are not fit.

    Everything was great!!

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights

    Nothing. It was perfect. PERFECT.

    We arrived very late at night and they had an assortment of cheese and fruit awaiting us.

    Stayed in March 2017

  • Reviewed: 25 February 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything was as a hotel should be. Professional friendly staff. Clean spotless rooms.

    Stayed in February 2017

  • Reviewed: 28 January 2017

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The hotel has no gym or fitness center also the rooms are not soundproof.

    Location

    Stayed in January 2017

  • Reviewed: 9 December 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect! Excellent restaurant with wonderful view!

    Stayed in December 2016

  • Reviewed: 18 November 2016

    • Leisure trip
    • Group
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The facilities are impeccably clean, staff is wonderful and very helpful. Food is amazing! Location is perfect!

    Stayed in November 2016

  • Reviewed: 8 October 2016

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The view from breakfast and dinner was magnificent

    Stayed in October 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Extremely convenient with very friendly staff

    Stayed in August 2016

  • Reviewed: 31 August 2016

    • Leisure trip
    • Family with young children
    • Superior Double/Twin Room
    • Stayed 1 night

    love the location! and the wonderful welcome snack at check in. everything is perfect!

    Stayed in August 2016

  • Reviewed: 9 August 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in August 2016

  • Reviewed: 7 August 2016

    • Leisure trip
    • Family with older children
    • 3 rooms
    • Stayed 2 nights
    • Submitted via mobile

    None

    Location of the hotel, service, friendly staff and every details they have put in.

    Stayed in August 2016

  • Reviewed: 31 July 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 3 nights

    It is the place to be in Prague...Amazing...Romantic.

    Stayed in July 2016

  • Reviewed: 23 July 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Walk up the last 50 yards

    Great location and restaurant

    Stayed in June 2016

  • Reviewed: 12 July 2016

    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Location and view were fabulous. Staff wonderful, so professional and helpful.

    Stayed in June 2016

  • Reviewed: 6 July 2016

    • Leisure trip
    • Couple
    • Grand Deluxe Double / Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Service is amazing

    Stayed in July 2016

  • Reviewed: 3 July 2016

    • Leisure trip
    • Couple
    • Superior Double/Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful terraces for drinks or dinner. Lovely staff.

    Stayed in July 2016

  • Reviewed: 27 June 2016

    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    nothing

    lovely boutique hotel, quiet location but close to all sites

    Stayed in June 2016

  • Reviewed: 23 June 2016

    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    not for handicaped people

    excellent Service, great restaurant

    Stayed in June 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 February 2016

    • Leisure trip
    • Couple

    So much attention to detail, everything you could want. Breakfast was amazing, you could ask for anything and if they had it they would cook it your way! The staff were very friendly and helpful but not in your face. One of the cleanest hotels I've stayed in. Snacks and drinks including wine available complimentary in the lounge from 4 til 6 every day. A different small cake left on the beside table at turndown. The range of molton brown toiletries was astonishing, even eye serum, lip balm and mouthwash! Excellent bathroom, huge bath and shower with plenty of hotwater! Wonderful views over Prague, especially in the restaurant. Location was very good, in a safe area, close to Charles bridge and the castle. I could go on and on, we will definitely be going back.

  • Reviewed: 9 December 2015

    • Leisure trip
    • Couple

    Excellent service, friendly staff, great location overall a fantastic hotel. What makes the hotel so special are all the extra touches. Not going to say any more you just need to go there and find out for yourself!

  • Reviewed: 1 December 2015

    • Leisure trip
    • Group

    The hotel was amazing and attention to detail was fantastic. The best thing about this hotel however was the staff. Every single one of them were beyond helpful and a true credit to the hotel.

  • Reviewed: 1 December 2015

    • Leisure trip
    • Couple

    This was by far and away, the best hotel I have ever stayed at. From the first moment that the concierge picked our bags up from the car to the luxurious of the room - a bath the size of a small Edinburgh box room to the fine dining experience in the restaurant with the best waiting staff I have ever experienced. This was a trip and a hotel that we will never forget..Oh I nearly forgot..the eggs benedict at breakfast were unbelievable and all topped off with a glass of Prosecco, what a way to start your day.

  • Reviewed: 14 November 2015

    • Leisure trip
    • Couple

    Nothing!!!

    Amazing, everyone was very helpful and thoughtful- complimentary coffee and cake on arrival with fresh fruit etc in rooms. Staff were very attentive. Location was also great.

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