Nothing

Location, very clean and comfortable. Restaurants all around Breakfast fabulous

Stayed in April 2024

There are two tramlines outside the hotel. I didn't find them very loud on the second floor, but they do make the floor vibrate noticably when they go past. It didn't bother me, but something other travellors might want to be aware of. Breakfast was a little basic, but functional. The rooms really should come with a fan to help guests cope with warm weather. My shower was leaking onto the floor throughout my stay. Reception was told twice, and were unable to resolve the issue. Given some of the vissible damage, it looked like the leak had been going on for a long time.

Right next to the central station, and within walking distance of most of the major attractions. Hotel itself is a beautiful old building with a grand staircase public starcase, and lift. Has a creative approach to the concept of double glazing. I picked the hotel because I had stayed there 20 years earlier, and wanted to see what had changed. I'd be happy to stay again if I visited Prague a thrid time.

Stayed in April 2024

Nothing. All was good.

The room was clean, location was perfect. And most importantly, the hotel enabled us to check in earlier for which I am very thankful to them.

Stayed in March 2024

Brekfast - could be more vegetables and fruits but in general was good. Location - very good. Room - the only problem was that we book a room with one double bed, whilest we receiver two single beds.

Stayed in March 2024

No facilieties in the romm, at least there should be a kettle. They made up the room but didn't even wash the glasses.

The room was confrotable, quiet and clean.

Stayed in April 2024

The building is atmospheric and rather charming - my room had a cute little balcony facing into the shaded court yard, a clean and serviceable bathroom with a good shower and a comfortable bed. Location is very convenient for weary travelers, just a few hundred metres from the train station. It's also well situated for sight seeing. I arrived in the evening, then took a very pleasant stroll through the old square (where there was a fantastic beer festival), across the Charles Bridge and up to the castle. The city is beautiful, especially on a warm spring evening. Good breakfast too. Overall a memorable stay - not bad for a solitary work trip! will come again, next time for more relaxation, more beer and less work

Stayed in April 2024

For after hours check-in, the staff should make provision of where the room is roughly, as the hotel has two parts. Also, in preregister form prior to arrival, would be good to include wifi passcode, as no one is at reception after 9pm, and easyjet from uk comes at 9.30pm.

Good location, self check-in kiosk

Stayed in April 2024

Excellent bed,food,clean,but need renovations, quiet old,but when enter the rooms elegant,

Stayed in April 2024

1) The pillows are not comfortable. 2) The position of the shower is not the best, because when we took a shower, the water fell down outside the bathtub, so to avoid it, we had to find a position to avoid it. 3) the hight of the bathtub is too high for get out, over all for elderly people. 4) At breakfast, no much variety of fruit, just bananas and apples. We would like to get some oranges for example.

1) The staff is very kind. The guy of night shifts (over 22:00hr) was so patience, kind. The staff of the restaurant always ready to help, to move dishes away, to keep the facilities always clean.

Stayed in April 2024

There is no tea/coffee in the room, no electric heater in the room. The breakfast is very plain and lacks options

Hotel is located in av very good location. The room size was decent. Have breakfast

Stayed in April 2024

My whole stay was so nice!🥰🥰

Stayed in April 2024

I did not like that reception stuff seems to do 12h shifts. The person who would greet me at 9am was still there at 21:00. Coming from Horeca and hotels myself, this is something it really bothered me. Of course, i dont know the work arrangements of each employer, although, 12 hour shifts are never ever ideal, and mostly exhaustive.

The hotel is okay. Very good location you can go to the center on foot or take trams that pass by. Breakfast is a typical hotel breakfast. The room was okay and clean. Reception was friendly.

Stayed in April 2024

No telephone in the room, no italian channels on tv

I really liked the building hosting the hotel, the room was simple but wide and clean. I appreciated very much the buffet breakfast, rich and tasteful! The hotel is located in a very central position. You can visit the city centre fully on foot from there.. I'd definitely recommend the hotel! I had a wonderful stay (21 -24 march 2024)

Stayed in March 2024

loud noises

close to almost everything you need. near center and trainstation

Stayed in March 2024

The room was beside the staircase and more of a corridor than a room? Bed against wall between entrance door and bathroom with a long stretch between. Pillow was a sort of folded up duvet contraption and mattress wasn't comfy. It was noisy because of people coming and going and from traffic outside.

Staff very friendly! Amazing supply of breakfast foods - cereals, breads, desserts, meats, cheeses, fruit and veg. Location quite central and I enjoyed discovering things as I walked around the area! 3 min walk from train station.

Stayed in March 2024

The breakfast could've been better. At first the receptionist seemed annoyed by my presence (during check-in). Very thin walls, you can hear everything going on in the other room. Also wooden windows don't exactly block the noise from the outside. A bottle of water in the room wouldn't hurt.

The location is great, so close to the train station as well as to the Old Town. The room was clean and cozy. There was comfy bed, clean sheets and towels. The bathroom was clean. The no-smoking policy works so there is no cigarette stench. The staff was overall nice. Amazing wifi.

Stayed in March 2024

We did not find receptionist at night, as we arrived late, so electronic checkin didn't work. Therefore, we waited 5 hours in front of Reception area. However, next day manager accepted our complaint and he gave a next day free night to us. He assured us that they will improve this shortcoming.

very good location, few minutes away from central railway station

Stayed in March 2024

Nil

Unexpected warmest treatment from the hotel when the manager heard abt our earlier arrival with sleepless due to strike at Germany. We were offer breakfast and earlier checking. Thanks for such awesome offer and make us feel like home at your care.

Stayed in March 2024

Location is good it was located in the center

Stayed in March 2024

I was in the room on the first floor and just bellow the windows is the tram crossroad. Quite noisy, I felt a lots of tremble, but suprisingly I got used to it and slept well.

Stayed in March 2024

The breakfast was very abundant and had everything you could want. The position of the hotel was perfect to reach the attractions on foot.

Stayed in February 2024

This review is hidden because it doesn't meet our guidelines.

The front desk guy when we checked in was kind of rude and prejudging us from our country of origin. The room had only ceiling windows from which we couldn't really tell what the weather was like, and it wasn't getting refreshed. The bathroom smelled a little.

The location was super, could connect to all tram lines. The beds were very comfy, super ok for a family with two kids.

Stayed in November 2023

Room was very old. And tram voice always inside the room. When tram is passing, it is shaking the building. Variaty of foods at breakfast not so much but generally suffitient Cleaning was avarage.

Location was perfect. 10min walk away from old town. 6-7min walk away from central train station

Stayed in February 2024