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Reviews of AKZENT Hotel Krone This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Würzburgerstr. 23, 97264 Helmstadt, Germany

#1 of 1 hotels in Helmstadt

Guests' Choice

Review score

Based on 187 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    7.5

  • Location

    7.6

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.7

  • Free WiFi

    7.7

100% verified reviews

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Showing 1 - 21

  • Reviewed: 17 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Been British we like a cuppa tea. Marked down as there was no way of making a cup of tea or coffee. Bed linen was a little rough but ok.

    Very helpful Staff. Cold drinks on hand if needed. Room was comfortable and spacious. The restaurant was very good. Recommended.

    Stayed in August 2017

  • Reviewed: 6 July 2017

    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room in reality was much smaller than in the picture.

    People are friendly. As we have a kid with us, the lady in the hotel actively guided us to a nearest kid play ground. Walking distance to a supermarket Netto where it has a bakery. If you do not want to have breakfast in hotel, that would be a good choice.

    Stayed in June 2017

  • Reviewed: 29 June 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    bed was quite noisy, probably very used already, no wifi in rooms at all.

    pleasant staff, very good dinner, parking, good breakfast, very clean room, everything working well

    Stayed in June 2017

  • Reviewed: 25 May 2017

    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Set at the bottom of the ski lift this hotel has excellent views. We only stayed one night, so we didn't use any of the leisure facilities, but they looked top class. The room was quite large, the beds were comfortable. The shower was a little small, but adequate. The staff were very pleasant, especially the waiter in the restaurant, nothing was too much trouble.

    Stayed in May 2017

  • Reviewed: 18 June 2018

    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    no air conditioning

    easy access in and out of the hotel

    Stayed in June 2018

  • Reviewed: 12 April 2018

    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slight odour of smoke in non-smoking room. No hot drink facilities in rooms

    Comfy room.

    Stayed in April 2018

  • Reviewed: 1 October 2017

    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Very welcoming. Fantastic staff. Good breakfast and dinner.would highly recommend

    Stayed in September 2017

  • Reviewed: 2 September 2017

    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The sheets weren't smooth

    Stayed in August 2017

  • Reviewed: 17 July 2017

    • With a pet
    • Couple
    • Classic Double Room
    • Stayed 1 night

    The water mattress was not very comfortable.

    The pleasant personnel. Pet friendliness. Cleanliness.

    Stayed in July 2017

  • Reviewed: 16 July 2017

    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lots of noise from the street. Really very bad from 6:30 am

    Stayed in July 2017

  • Reviewed: 13 May 2017

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Uncomfortable bed, poor shower, no lifts, small car park limited parking space.

    Friendly staff

    Stayed in May 2017

  • Reviewed: 26 December 2016

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Would have liked to stay longer

    Everything was ahead of expectations

    Stayed in December 2016

  • Reviewed: 13 December 2016

    • Group
    • Triple Room
    • Stayed 1 night

    Staff were pleasant, the room was very nice and food was good.

    Stayed in December 2016

  • Reviewed: 28 July 2016

    • Business trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Home made Bavarian Dinner

    Stayed in July 2016

  • Reviewed: 9 July 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Was too warm.

    The restaurant was good.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 27 March 2016

    • Leisure trip
    • Family with older children

    Breakfest superb, like all german breakfest: plenty!

  • Reviewed: 1 October 2015

    • Business trip
    • Couple

    Nice rooms, excellent food, good service

  • Reviewed: 1 August 2015

    • Leisure trip
    • Family with older children

    No scrambled eggs

    Friendly people!

  • Reviewed: 1 August 2015

    • Leisure trip
    • Couple

    nice very nicehotel

  • Reviewed: 14 July 2015

    • Leisure trip
    • Couple

    A little difficult to find arriving from the north.

    Quiet stopover - kitchen open late.

  • Reviewed: 22 February 2015

    • Leisure trip
    • Family with young children

    The towels could be a bit bigger. But Thats all.

    We loved the kids club and the small blue piste next to the hotel and the food!

There are also 7 reviews without text. These impact the overall review score.

Showing 1 - 21

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