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Reviews of Hotel Alexandersbad This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Markgrafenstr. 24, 95680 Bad Alexandersbad, Germany

#2 of 2 hotels in Bad Alexandersbad

Guests' Choice

Review score

Based on 388 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    7.1

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    7.7

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Showing 1 - 9

  • Reviewed: 4 July 2018

    5.8
    Not good enough.
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights

    This is meant to be a 4 star property. I assume at a 4 star property that a certain level of service, friendliness and customer care would be maintained. With the exception of a friendly waitress at breakfast and the cleaning staff, the staff in general is unhelpful, unfriendly and seems suspicious of 'foreigners.' which, of course, for a hotel is problematic. To be fair, this seems to run through the entire region, as I experienced similar inability to connect with what the guest needs in restaurants, stations and other service location throughout Wundsiedel/bad Alexandersbad/Markredwitz. An example from this hotel: I wanted to order room service. There were two numbers to call. The first number was never answered. The second number refused to take and order and suggested I call the first number, although I explained there was no one answering. Sadly, I can't recommend this hotel or this region as a travel destination, unless you have to go for some reason, stay away.

    Comfortable Bed, and idyllic surroundings.

    Stayed in July 2018

  • Reviewed: 10 August 2017

    7.9
    Good hotel
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    - very remote location - the building was built in the 70s and this is visible (however still a very clean hotel)

    - very clean - tasty breakfast - friendly staff - old hotel but kept clean - free underground parking

    Stayed in August 2017

  • Reviewed: 27 July 2017

    8.3
    Would come again
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 1 night

    - very remote location - the building was built in the 70s and this is visible (however still a very clean hotel)

    - very clean - tasty breakfast - friendly staff - old hotel but kept clean - free parking

    Stayed in July 2017

  • Reviewed: 14 August 2018

    7.1
    There is a problem with internet in Hotel
    • Business trip
    • Couple
    • Double Room (1 Adult)
    • Stayed 1 night
    • Submitted via mobile

    There is a problem with internet in Hotel

    Stayed in August 2018

  • Reviewed: 3 March 2018

    10
    Just a really good hotel
    • Business trip
    • Solo traveller
    • Double Room (1 Adult)
    • Stayed 2 nights
    • Submitted via mobile

    Just a really good hotel

    Stayed in March 2018

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 24 September 2015

    5.4
    Near to the autobahn .
    • Business trip
    • Solo traveller

    room look very old ,more than me . poor TV and no international channels . internet wifi no good for business -very poor. Water of the swimming pool was a bit green -not very clean . no fitness area or equipment's . lot of information's are just in German language , not acceptable for 4 stars . Need wait 5 minutes the morning for get the hot water in the shower . Laundry not well done -tee shirts damaged and iron not well done too . no water heating equipment in the room of free tea or coffee ....strange for 4 stars no mini bar in the rooms .

    Near to the autobahn . no noise the night restaurant very good . breakfast can be improved .

  • Reviewed: 10 September 2015

    7.1
    Slow internet connection!
    • Business trip
    • Group

    Slow internet connection!

  • Reviewed: 20 August 2015

    9.2
    Kindness of the staff!
    • Business trip
    • Solo traveller

    Ultra slow wifi

    Kindness of the staff!

  • Reviewed: 11 August 2015

    7.5
    No Air!
    • Leisure trip
    • Couple

    No Air!

There are also 5 reviews without text. These impact the overall review score.

Showing 1 - 9

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