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Reviews of Hotel Alexandra This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Bahnhofstr. 17, 08523 Plauen, Germany

#15 of 20 hotels in Plauen

Guests' Choice

Review score

Based on 535 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    8

  • Free WiFi

    7.5

100% verified reviews

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Showing 1 - 39

  • Reviewed: 26 June 2018

    9.6
    Nice
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very motivated and helpful staff. Excellent ratio of a price and service. Good breakfast. Located in a nice town what is easy to reach from autoban, no traffic jams.

    Stayed in June 2018

  • Reviewed: 31 May 2018

    6.7
    The pillows were fluffs of air.
    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    The pillows were fluffs of air. No shower curtain/wall/door so the bathroom floor was always soaked. Double room did not have 2 single beds as advertised and requested. WiFi codes didn't work.

    Stayed in May 2018

  • Reviewed: 7 May 2018

    9.2
    A stylish hotel in the very center of Plauen
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    The hotel is located in the very heart of Plauen - the hotel offers a parking, so there is no need to worry about where to leave your car when you enjoy the stay in Plauen. The room was nice and clean, with a nice view on the Bahnhofstrasse. Exceptional breakfast (diversified and delicious) is served in a stylish restaurant.

    Stayed in May 2018

  • Reviewed: 10 September 2017

    8.3
    1 night 2 + 1
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad public wifi.

    Maybe a little too old fashioned, but well... not all prefer modern design. Not renovated for a while, but clean and comfortable. Breakfast was more then ok.

    Stayed in September 2017

  • Reviewed: 18 August 2017

    9.2
    Great location and very pleasant stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Very friendly and helpful Staff. The room was quiet ,wide and very clean. Very good breakfast. Good location in the centre of the town, near trains and close to shopping center.

    Stayed in August 2017

  • Reviewed: 17 August 2017

    8.8
    location great to explore the surroundings but hotel as such not my style
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    one must like the interior with a lot of pink and mauve froufrou. No do it yourself tea or coffee facilities. Bar closes early.

    location, helpful staff, good breakfast

    Stayed in August 2017

  • Reviewed: 10 August 2017

    8.8
    The signs on the road were a great help to find the hotel.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    They are trying hard to get things in order, but you can still notice the old system values in the room. But it was clean and comfortable. The breakfast was in a friendly atmosphere and tasty. The receptionist was very helpful. I loved the crystal chandeliers in the dinning room.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    6.3
    Rooms are good but breakfast is horrible.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast is not good in this hotel! The coffee is cold and taste horrible! When I got breakfast at Sunday they actually served old bread from Saturday!

    I like the room and the cleanliness.

    Stayed in July 2017

  • Reviewed: 5 December 2016

    10
    Quiet small 6 room hotel with over the top owner.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quiet neighborhood and really nice rooms with coffee and wine available anytime. The breakfast was one of the best we had on this 16 day trip. Easy parking. Located on a hill so you had a good view of Bamberg.

    Stayed in December 2016

  • Reviewed: 14 August 2016

    7.5
    friendly staff.
    • Leisure trip
    • Family with older children
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Not enough staff, they where not able to serve food which was on the menu. No air conditioning, Windows needed to be open, therefore lot of noise from the street. Not very modern. Parking 10 euro a night.

    friendly staff. Good breakfast

    Stayed in August 2016

  • Reviewed: 9 July 2018

    7.5
    Very hard to find parking park.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Very hard to find parking park.

    Stayed in July 2018

  • Reviewed: 8 July 2018

    6.7
    Good location.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning and if you open the window its really noisy.

    Good location.

    Stayed in July 2018

  • Reviewed: 2 July 2018

    10
    Room was clean and breakfast was superior!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was clean and breakfast was superior! Staff was very helpful! Excellent considering the price.

    Stayed in July 2018

  • Reviewed: 14 May 2018

    9.2
    Convenient, comfortable, and affordable!
    • With a pet
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Convenient location in the shopping district on the pedestrian-only street.

    Stayed in May 2018

  • Reviewed: 10 May 2018

    9.2
    Good breakfast, clean room, parking for 4euro/day
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Located in a walking zone on Weekends. It was hard to find it and to park a car.

    Good breakfast, clean room, parking for 4euro/day

    Stayed in April 2018

  • Reviewed: 18 March 2018

    7.1
    It was very difficult to find parking and find this hotel By...
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It was very difficult to find parking and find this hotel By car.

    Stayed in March 2018

  • Reviewed: 20 February 2018

    6.7
    Surroudings - the standard
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Soft beds and cold jacuzzi :(

    Surroudings - the standard

    Stayed in February 2018

  • Reviewed: 8 February 2018

    10
    Beautiful hotel and good services
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Every thinking was very good

    Stayed in February 2018

  • Reviewed: 13 January 2018

    9.6
    Big room, very goid bed, nice breakfast
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big room, very goid bed, nice breakfast

    Stayed in January 2018

  • Reviewed: 17 December 2017

    9.2
    Very nice staff, very good breakfast,
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    nuts in mini bar after expiration date, mud on the upper parking

    Very nice staff, very good breakfast,

    Stayed in December 2017

  • Reviewed: 19 November 2017

    10
    Great n traditional hotel, big room and good breakfast.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great n traditional hotel, big room and good breakfast.

    Stayed in November 2017

  • Reviewed: 23 October 2017

    10
    time flied goodly
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    excellent breakfast & tea

    Stayed in October 2017

  • Reviewed: 21 August 2017

    7.9
    Bad coffee at breakfast
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad coffee at breakfast

    Stayed in August 2017

  • Reviewed: 7 August 2017

    10
    Good hotel.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice place and good staff.

    Stayed in July 2017

  • Reviewed: 25 April 2017

    9.6
    Very good breakfast choice.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Very good breakfast choice. Spacious room. In the nice city centre. Comfortable parking (but not easy to find).

    Stayed in April 2017

  • Reviewed: 27 March 2017

    10
    Shower not throtteled
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Shower not throtteled

    Stayed in March 2017

  • Reviewed: 7 March 2017

    7.5
    Okay
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The spa wasn't a one: Sauna and whirlpool are there but not for relaxing only for using

    Very friendly staff,

    Stayed in March 2017

  • Reviewed: 23 December 2016

    4.6
    its ok for a few days
    • Solo traveller
    • Single Room
    • Stayed 13 nights

    it was a bit old and not clean, they need to change the carpet and wardrobe

    the staff are very helpfull and respectfull

    Stayed in December 2016

  • Reviewed: 13 December 2016

    10
    Very good value for money.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very good value for money. Perfect location in the very centre.

    Stayed in November 2016

  • Reviewed: 29 October 2016

    9.2
    Good ,comfortable hotel in the center of Plauen.
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good ,comfortable hotel in the center of Plauen. Good food in the restaurant. Very helpfull staff.

    Stayed in October 2016

  • Reviewed: 7 August 2016

    8.8
    Ulli, the dog
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Ulli, the dog

    Stayed in August 2016

  • Reviewed: 19 July 2016

    9.6
    MotoGP Weekend
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Warm place to stay in! Very friendly staff & good ambiance. The train station is a 10 minute walk. Highly recommended!

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 3 October 2015

    9.6
    Helpful staff.
    • Leisure trip
    • Solo traveller

    Hotel entrance has several steps up. Difficult for a heavy suitcase-use back entrance around the driveway near the dining room. Fourth floor Wi-Fi only worked near the elevator shaft-use hotel lobby.

    Helpful staff. Good location near the center of downtown. Good breakfasts.

  • Reviewed: 23 June 2015

    8.3
    Comfortable room, excellent location
    • Leisure trip
    • Solo traveller

    Breakfast changed from previous location - now impersonal service and inferior quality. WiFi so weak than it could not be used.

    Comfortable room, excellent location

  • Reviewed: 20 April 2015

    7.5
    Staff is very helpfull and they have very good restaurant
    • Business trip
    • Solo traveller

    no wifi in the rooms only some part of loby. parking is a problem when you first arrive to the hotel, so make sure you ask for the direction for parking place, need english speaking personal.

    Staff is very helpfull and they have very good restaurant

  • Reviewed: 8 May 2016

    10
    Restaurant in the hotel was excellent & reasonably...
    • Leisure trip
    • Couple

    Restaurant in the hotel was excellent & reasonably priced, hotel was great.

  • Reviewed: 1 February 2016

    7.5
    Nice place
    • Leisure trip
    • Solo traveller

    Nice place

  • Reviewed: 28 July 2015

    5.8
    Food on the meny in the restaurant is
    • Leisure trip
    • Family with young children

    Food on the meny in the restaurant is Not good!! The kithen can't cook! Its too expensive and they should not have restaurant!!

  • Reviewed: 12 January 2015

    9.6
    Excellent location, very friendly staff
    • Leisure trip
    • Group

    WIFI signal was weak inside of room

    Excellent location, very friendly staff

There are also 8 reviews without text. These impact the overall review score.

Showing 1 - 39

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