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Reviews of ALFA Hotel - Superior 3 stars

Buergerstrasse 4, 76133 Karlsruhe, Germany

#23 of 45 hotels in Karlsruhe

Guests' Choice

Review score

Based on 380 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    7.3

  • Location

    8.8

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.1

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Showing 1 - 75

  • Reviewed: 4 April 2018

    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 4 nights

    The hotel is old, rooms are not not convenient to access, you need to use stairs, even if you use elevator. The girl at the reception was quite rude, her accent was not clean enough to understand and she almost start yelling on us. However when she understood - she apologies. Overall the staff is not trained well enough.

    The location is really good.

    Stayed in March 2018

  • Reviewed: 24 February 2018

    • Business trip
    • Solo traveller
    • Triple Room
    • Stayed 3 nights

    wi-fi wireless connection was unsustainable

    Everything coincided with my expectations except for wi-fi wireless connection - it was too unsustainable. Perfect location in the city-center of Karlsruhe. Lady's maid cleaned the room every day.

    Stayed in February 2018

  • Reviewed: 3 November 2017

    • Leisure trip
    • Family with young children
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No fridge and noise on street at night meant we had to keep all windows closed. Kettle and cups etc would be a great addition. Most people welcome this and is now becoming standard in hotels.

    Location, cleanliness, very helpful and friendly staff.

    Stayed in November 2017

  • Reviewed: 8 October 2017

    • Business trip
    • Couple
    • 3 rooms
    • Stayed 3 nights

    The bed creaked and unfortunately the double bed had 2 mattresses with a hole between them. (The mattresses themselves very comfortable.)

    The breakfast was amazing, well worth the 10 euros! It has a wide selection and is very tasty! The receptionists were kind and friendly. The location is great, almost everything is in walking distance.

    Stayed in October 2017

  • Reviewed: 20 July 2017

    • Business trip
    • Solo traveller
    • Single Room Plus
    • Stayed 2 nights

    The room I was given on the first night faced several bars and a pool hall. It was impossible to fall asleep until at least 2am (on a Monday!) due to people shouting and chanting, and occasional loud music. For the second night of my stay I asked to be moved to a room facing a different street, which was indeed quieter (I had also bought earplugs in the meantime). However, that second room must have been made up in a hurry, as I found hair both in the bathroom and on the bed (urgh!). An additional (minor) issue was the small size of the single beds, which would probably be uncomfortable for a larger person than myself.

    The rooms and bathrooms are spacious. Furniture and bathroom fittings seem of good quality. The location is central. The staff reacted kindly to my complaints about the noise.

    Stayed in July 2017

  • Reviewed: 3 July 2017

    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No aircon in the room ( there was a fan) . No ventilation in the bathroom so it was very hot.

    Excellent location close to castle, restaurants and shops.

    Stayed in July 2017

  • Reviewed: 26 June 2017

    • Business trip
    • Group
    • Classic Twin Room
    • Stayed 6 nights

    Poor wifi connection in room, no air conditioner (there is a fan but it can not cool down a room)

    The staff are friendly and helpful, breakfast is great! And the most important thing for me - great location, very well connected with other parts of the city.

    Stayed in June 2017

  • Reviewed: 28 April 2017

    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Front desk staff was not professional at all, could often be found out front flirting with pedestrians and smoking. Bedding is in bad need of replacement and bed was tiny. Room smelled of cigarette smoke. Paper thin walls, I could hear every word in the next room. I would have rather slept on a park bench, this was an awful hotel.

    Nothing. Overall a negative experience

    Stayed in April 2017

  • Reviewed: 14 April 2017

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    had a room facing the street, heard people constantly shouting and laughing in the night due to close bars and discos, and even terrible disco noise until 4am

    excellent breakfast, friendly receptionist during the evening

    Stayed in April 2017

  • Reviewed: 13 March 2017

    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    This hotel really has it all. It is not a luxury hotel, but it is everything you want in a good middle class hotel at a reasonable price. We will definitely stay at this hotel again, as we go to Karlsruhe at least once a year for their fabulous Silent Film Fest!

    The location is PERFECT! There are nice restaurants and outdoor cafes all around, and the large fine arts museum, the kommunal kino and natural history museum are literally just a couple of blocks away, as well as the main shopping street. The underground parking was super convenient. The room was large and quiet. They had everything for breakfast, including crepes, fresh pineapple, melon, spicy little meatballs, and salmon!

    Stayed in March 2017

  • Reviewed: 5 March 2017

    • Leisure trip
    • Group
    • Single Room Plus
    • Stayed 4 nights

    Street noise used to be a problem but sound proofing has been improved since my last stay.

    Have stayed in this hotel several times and it consistently provides high quality accommodation at reasonable prices in a very good location. Rooms are nicely furnished and a good size. Sound proofing has been improved as noise from the street was not a problem this time (with windows closed).

    Stayed in February 2017

  • Reviewed: 4 January 2017

    • Business trip
    • Solo traveller
    • Single Room Plus
    • Stayed 1 night

    The bar next to the hotel was pretty noisy (until 2AM in my case). The design of the hotel is not up to date.

    The room was nice, spacious, and the bed comfortable. The price was pretty good.

    Stayed in December 2016

  • Reviewed: 5 December 2016

    • Family with young children
    • Triple Room
    • Stayed 4 nights

    - The breakfast is not more than standard without any highlights.

    The location is both: - great, as it is in the center of the city so that everything can be reached by walking or using Karlsruhe's excellent public transport system - a problem, as on Friday and Saturday night even in the cold winter time many people stay outside the surrounding bars producing a decent noise

    Stayed in December 2016

  • Reviewed: 23 November 2016

    • Business trip
    • Solo traveller
    • Single Room Plus
    • Stayed 3 nights

    There are definitely issues with Wi-Fi. The log and psw they give are available only for one device =/

    Very nice and clean room, very cheerful hotel workers.

    Stayed in October 2016

  • Reviewed: 18 October 2016

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 7 nights

    no mini bar or kettle to make coffee or tea in the rooms. Also you can't order food after breakfast because there's no kitchen. Breakfast was very limited choices and same everyday. The staff changes a lot, some were friendly & some were rude.

    The location was great. It was located in the heart of restaurants and shops area.

    Stayed in October 2016

  • Reviewed: 7 September 2016

    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 3 nights

    Very noisy, it was possible to hear the neighbor and the people on the street. We stayed for three night and day did not clean the room. The garbed can from the bathroom was completely full.

    The location was good.

    Stayed in September 2016

  • Reviewed: 1 September 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 2 nights

    I've probably chosen the wrong location. The hotel is located on a bar street where music and laughter could be heard at even 3am. It won't bother much if the windows have good soundproofing, but sadly they are not. Bad sleep quality.

    Stayed in August 2016

  • Reviewed: 26 August 2016

    • With a pet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Great location in the best part of town, friendly staff, and I loved the bioenergetisheswasser bottle so much that I bought one to bring home as a souvenir.

    Stayed in August 2016

  • Reviewed: 25 February 2018

    • Business trip
    • Group
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is very dated and the breakfast is extremely poor for €10.

    Staff were very nice

    Stayed in February 2018

  • Reviewed: 26 January 2018

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night

    Good location and nice hotel, but the room was very very noisy because of the bars in the area. It was like the windows were completely missing.

    Stayed in January 2018

  • Reviewed: 10 December 2017

    • Leisure trip
    • Solo traveller
    • Single Room Plus
    • Stayed 10 nights
    • Submitted via mobile

    Parking garage is very tight spaced.

    I did like the location, breakfast, staff and room.

    Stayed in December 2017

  • Reviewed: 3 October 2017

    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 4 nights

    Too noisy in the evening (there is casino in the neighborhood)

    The location, the service and the interior.

    Stayed in September 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights

    nothing

    Great location, an easy walk to many places.

    Stayed in September 2017

  • Reviewed: 25 August 2017

    • With a pet
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    A noisy bar is in front of the hotel room.

    Near supermarket and restaurants. Friendly staff. Room is spacious and clean.

    Stayed in July 2017

  • Reviewed: 2 August 2017

    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist was so cute and helpful

    Stayed in July 2017

  • Reviewed: 3 April 2017

    • Business trip
    • Group
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Wonderful position and with big parking garage.

    Stayed in March 2017

  • Reviewed: 27 March 2017

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights

    Very good location next to a wonderful square ful of restaurants and bars and shops Friendly staff

    Stayed in February 2017

  • Reviewed: 17 February 2017

    • Leisure trip
    • Family with young children
    • Single Room Plus
    • Stayed 1 night

    excellent location for town centre and good value for money

    Stayed in January 2017

  • Reviewed: 15 February 2017

    • Leisure trip
    • Family with young children
    • 2 rooms
    • Stayed 2 nights

    Very good value, great location with added bonus of parking. Right in centre of city with plenty of bars and restaurants.

    Stayed in January 2017

  • Reviewed: 30 January 2017

    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff werent friendly.

    Stayed in January 2017

  • Reviewed: 28 January 2017

    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bad WiFi Very unflexible

    Stayed in January 2017

  • Reviewed: 24 December 2016

    • Business trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Carpet in the room, shower gel

    Morning food

    Stayed in December 2016

  • Reviewed: 27 October 2016

    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 5 nights

    The bed was very noisy and uncomfortable.

    The location of the hotel is very good, the breakfast was excellent. The staff was also very kind.

    Stayed in September 2016

  • Reviewed: 14 October 2016

    • Business trip
    • Solo traveller
    • Single Room Plus
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Market nearby, edu Global nearby, VERY NICE STAFF

    Stayed in October 2016

  • Reviewed: 3 October 2016

    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    too much noise and drunks around the hotel we could not sleep two night . The condition of the bed very very bed is miserable

    The breakfast was OK

    Stayed in October 2016

  • Reviewed: 27 September 2016

    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 6 nights
    • Submitted via mobile

    The cleanliness and WiFi. Very poor WiFi connection and speed. Almost unused.

    The croissants were extra flakey. The bed extra comfy

    Stayed in September 2016

  • Reviewed: 17 August 2016

    • Leisure trip
    • Family with older children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no air conditioning and the fan provided was not working properly.

    Stayed in July 2016

  • Reviewed: 2 August 2016

    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    No fridge

    Really helpful

    Stayed in August 2016

  • Reviewed: 24 July 2016

    • Business trip
    • Solo traveller
    • Single Room Plus
    • Stayed 2 nights

    Speed of Wifi connection could be improved

    Excellent staff (very helpful and nice), very good location, clean and comfortable

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 17 May 2016

    • Leisure trip
    • Group

    The bed was terrible,it was an old,very used sofa and i got backache! The room was very noisy from the street outside. The receptionist was not helpful.

    The breakfast

  • Reviewed: 27 April 2016

    • Business trip
    • Solo traveller

    Slow Wifi. Windows don't keep much street noise out at night. Exterior blinds could not be raised/lowered only opened/closed (light ingress). No room safe.

    Free wifi for multiple devices, very good breakfast buffet (selection and quality), friendly staff, excellent location, extremely spacious rooms. Drinks from reception very reasonably priced (330ml beer/pop was 2eur), complimentary filtered water, fast check-in and check-out. Desk has locking drawer and came with a travel adapter. Room/hotel guide was in German and English. Did not hear noise from neighbouring suites through the walls.

  • Reviewed: 12 April 2016

    • Solo traveller

    Nice place in the very center of the city. Walking distance to everywhere. Nice secure underground parking. Nice breakfast. Nice invisible service meaning they do the job well and never disturb. Just nice.

  • Reviewed: 11 April 2016

    • Business trip
    • Couple

    The parking spots in the hotel's underground garage are a really tight fit. Better with smaller cars.

    The location is hard to beat - easy to get anywhere in the city center from there.

  • Reviewed: 26 February 2016

    • Leisure trip
    • Solo traveller

    Sometimes, especially at weekends, there can be noise from the surrounding bars, clubs, etc.

    Comfortable modern hotel, centrally located, nicely furnished rooms, friendly and helpful staff, very good breakfast buffet.

  • Reviewed: 8 January 2016

    • Business trip
    • Solo traveller

    What I didn't like was the bed and the pillows , they were very uncomfortable and found it difficult to sleep .

    The hotel is very well located in the center And the staff are very friendly. Breakfast was very good with verity of German cheese and meat. It was clean as well.

  • Reviewed: 23 December 2015

    • Leisure trip
    • Family with older children

    Beds were not so comfortable, there were not a fridge in the room which was a must in my openion.

    friendly stuff, very good location, very close to the main shopping street, tram station and short walking distance to museums, schloss etc, good breakfast, free wifi

  • Reviewed: 20 December 2015

    • Business trip
    • Solo traveller

    The room was on the first floor and extremely noisy during the night. No need to mention that on Friday night you could not sleep due to the noise from the bars in the area.

    Very good location, great breakfast

  • Reviewed: 17 November 2015

    • Leisure trip
    • Group

    Cuz it's near bars and pubs, it's a little loud at night.

    The room is really clean and comfortable. And the working crew there have already prepared for our room when we've arrived. It has a great location, which is in the city centre.

  • Reviewed: 14 October 2015

    • Leisure trip
    • Solo traveller

    The drunks that careened down the street singing every night. There is a group of 5 or so bars in the alleyway. I believe they shut down at 3:00AM, and the drunks continued to make noise until 3:30 or so. I was wakened nightly.

    Liked the hotel a lot, especially the location.

  • Reviewed: 26 July 2015

    • Leisure trip
    • Group

    All the hotel staff is very friendly, helps wherever required and flexible. The hotel is ideal for all that want to enjoy the city as it is in walking distance to all the nice places. Of course if you like to open the window at night you should expect some noise from the bars and restaurants around. The breakfast is very good and for 10EUR a fair deal.

  • Reviewed: 21 June 2015

    • Business trip
    • Solo traveller

    The internet was pretty bad driving my stay there

    I was a bit worried about the size of the single bed whilst booking online. However, on sighting the bed itself and lying on it, I realized there was nothing to worry about. It was not only sizable, it was also comfortable.

  • Reviewed: 24 May 2015

    • Business trip
    • Solo traveller

    The room was relatively small with poor sound insulation. The convenient garage underneath was small and often full, had to park elsewhere despite having asked to reserve a spot.

    Location was great and near the city centre, with many nice restaurants at close vicinity. Staff were very helpful and polite, all speaking good English.

  • Reviewed: 3 May 2015

    • Business trip
    • Couple

    Nothing really bad, but they could add some vegan options on the breakfast like soja milch and then I accidentally book 2 twin beds and they weren't able to switch us to a double bed so that wasn't ideal...but that was my fault.

    Clean comfy and perfect local. They had parking too.

  • Reviewed: 29 April 2015

    • Leisure trip
    • Couple

    We were welcomed by very nice & helpful receptionist. Room was quite big and perfectly clean. Hotel itself is located right next to the street with many bars and restaurants. Perfect choice for a weekend in the city :)

  • Reviewed: 5 March 2015

    • Leisure trip
    • Solo traveller

    Very noisy at night, from club and partygoers in the street. Ear plugs needed!

    Very nice, modern hotel in a good central location. Good sized welcoming rooms, modern furniture. Bright modern bathroom with large size shower.

  • Reviewed: 14 May 2016

    • Business trip
    • Solo traveller

    The WiFi connexion is not very good...

    Comfortable and quiet, very well located. The breakfast (not included) is very good !

  • Reviewed: 12 May 2016

    • Leisure trip
    • Group

    Awesome location in the city center, close proximity to the train station.

  • Reviewed: 2 May 2016

    • Leisure trip
    • Solo traveller

    Loud partying tourists next door made it hard to sleep. Thin walls. Glacial WiFi.

    Great staff and interesting building.

  • Reviewed: 1 May 2016

    • Business trip
    • Solo traveller

    unclean and old equipment

  • Reviewed: 25 April 2016

    • Business trip
    • Solo traveller

    The facilities in the room

    The location

  • Reviewed: 30 March 2016

    • Leisure trip
    • Family with older children

    Would have liked a coffee machine in the room.

    Clean room, comfy bed, really no complaints.

  • Reviewed: 29 March 2016

    • Leisure trip
    • Couple

    Wifi had poor connection

  • Reviewed: 27 March 2016

    • Leisure trip
    • Group

    Perfect location , friendly personnel, clean room

  • Reviewed: 14 March 2016

    • Business trip
    • Solo traveller

    Nothing.

    Good signal of Wi-Fi.and also can request more accesses if your have more thn one devices

  • Reviewed: 8 March 2016

    • Business trip
    • Solo traveller

    The room is a bit too small.

    The staff is very nice and friendly. Very good location, close to grocery store and main tram stations.

  • Reviewed: 6 March 2016

    • Business trip
    • Solo traveller

    breakfast menu

  • Reviewed: 14 February 2016

    • Leisure trip
    • Solo traveller

    The location is convenient

  • Reviewed: 21 December 2015

    • Business trip
    • Solo traveller

    The facilities are comfortable but old.

    The staff and the location.

  • Reviewed: 20 December 2015

    • Business trip
    • Group

    the internet access (wifi) from our room is limited (low speed).

    very close to city center

  • Reviewed: 12 November 2015

    • Business trip
    • Solo traveller

    During the night the streets nearby can be loud and noisy

  • Reviewed: 29 October 2015

    • Business trip
    • Solo traveller

    No wireless internet even though it is listed as a free feature of the hotel

  • Reviewed: 7 October 2015

    • Leisure trip
    • Couple

    Lack of tea/coffee facilities in the room.

    Really good location, friendly staff, excellent breakfast.

  • Reviewed: 29 September 2015

    • Leisure trip
    • Solo traveller

    Housekeeping of the room

  • Reviewed: 19 August 2015

    • Leisure trip
    • Couple

    Wonderful Breakfast, all very good

  • Reviewed: 11 July 2015

    • Leisure trip
    • Family with older children

    Pls get acs in rooms .access cards.

    Centrally located

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