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Reviews of Alsterappartements Hamburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Heimhuderstr. 13, Rothenbaum, 20148 Hamburg, Germany

#41 of 75 Holiday rentals in Hamburg

Guests' Choice

Review score

Based on 136 apartment reviews

8.0

Score breakdown

  • Cleanliness

    8

  • Comfort

    8

  • Location

    9

  • Facilities

    8.1

  • Staff

    7.6

  • Value for money

    7.4

  • Free WiFi

    6.8

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Showing 1 - 27

  • Reviewed: 13 April 2018

    3.8
    Not good
    • Business trip
    • Group
    • Apartment with Roof Terrace
    • Stayed 2 nights
    • Submitted via mobile

    The apartment had a really bad smell like bad plumming and it was affecting the whole appartment and did not go away. It was almost impossible to get a recipt for some tax that we was not informed about. Finally we got a handwritten piece of paper.

    Stayed in April 2018

  • Reviewed: 2 December 2017

    10
    Hamburg is lovely. If you are fit and don't mind the climb, then the rooftop terrace is fab !
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    The stairs are a nightmare, with no elevator and the internet access fairly non existent.

    Superb apartment in a beautiful location and a great service by the 109 bus and local taxis when needed.

    Stayed in November 2017

  • Reviewed: 19 October 2017

    9.6
    For an extra feedback of 50 euro (for 2 nights) we were...
    • Leisure trip
    • Couple
    • City Studio
    • Stayed 2 nights
    • Submitted via mobile

    The bidet was placed just opposite the toilet leaving NO space for the legs - weird problem.

    For an extra feedback of 50 euro (for 2 nights) we were upgraded to a bigger appartement on the 1st floor with big clean rooms, much light and a nice terrace. Nice bed and nice kitchen. Lovely area.

    Stayed in October 2017

  • Reviewed: 16 July 2017

    6.7
    Helpfull people.
    • Leisure trip
    • Family with young children
    • City Studio
    • Stayed 2 nights

    Baby bed was quite expensive. It can be difficult to park, during some period of the day.

    Helpfull people. No entrance, so the dirt from outside comes into the room very easy. Calm area.

    Stayed in July 2017

  • Reviewed: 1 June 2017

    9.6
    great experience!
    • Leisure trip
    • Group
    • City Studio
    • Stayed 2 nights

    The apartment was really good, clean and comfortable. The kitchen was fully-equipped. It is close to the metro station. The hotel was in the center but very quiet at the same time. It had an awesome balcony, you feel like you are in your home.

    Stayed in May 2017

  • Reviewed: 2 May 2017

    7.9
    Great comfy apartments (those above ground)
    • Business trip
    • Family with young children
    • City Studio
    • Stayed 3 nights

    the cheaper underground apartment is not recommended. If you are going to stay here, go for the more expensive ones: like day and night.

    fantastic apartment on the first floor, spacious, modern and very comfortable.

    Stayed in April 2017

  • Reviewed: 19 February 2017

    9.2
    Spacious roof top flat with great terrasse
    • Leisure trip
    • Family with young children
    • Apartment with Roof Terrace
    • Stayed 4 nights

    Kitchen quite small and no elevator (flat on fourth). Parking difficult during day time (a lot of offices/clinics in the area).

    Location close to center, nice surrounding, the flat itself, spacious living- and bed-rooms plus big terrasse. Bath rooms also ok. Furniture ok (mostly IKEA)

    Stayed in February 2017

  • Reviewed: 28 September 2016

    8.3
    More space, more luxury, better price than hotels
    • Business trip
    • Family with older children
    • Apartment with Roof Terrace
    • Stayed 3 nights

    As a business traveller we were relying on GOOD wifi connection which dropped in and out throughout the stay. Staff tried their hardest to sort but the equipment let them down. It's quite a climb to the 4th floor and I'm no spring chicken any more

    Superb location in walking distance of the exhibition centre and good restaurants Very attentive and helpful staff. View and layout of the apartment superb. So much nicer than hotels

    Stayed in September 2016

  • Reviewed: 17 July 2018

    7.9
    Nicely located in the center.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights

    Nicely located in the center.

    Stayed in July 2018

  • Reviewed: 16 May 2018

    8.3
    Fabulous roof terrace close to Hamburg Dammtor station
    • Leisure trip
    • Couple
    • Apartment with Roof Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Bathroom could have been cleaner at arrival; e.g loo had not been flushed

    Gorgeous roof terrace

    Stayed in May 2018

  • Reviewed: 12 December 2017

    10
    Just what i needed after a long travel!
    • Business trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Comfortable bed, TV, Internet, nice hot shower, kitchen etc..

    Stayed in November 2017

  • Reviewed: 4 December 2017

    10
    Great location at great price
    • Leisure trip
    • Couple
    • City Studio
    • Stayed 2 nights
    • Submitted via mobile

    Helpful Staff, easy to find, close to everything and reasonably priced.

    Stayed in December 2017

  • Reviewed: 25 July 2017

    5.0
    Average stay at a average place!
    • Leisure trip
    • Solo traveller
    • City Studio
    • Stayed 3 nights
    • Submitted via mobile

    The fact that it was self catering.Averagec

    Stayed in June 2017

  • Reviewed: 6 July 2017

    9.6
    Beautiful Apartment in Rotherbaum
    • Business trip
    • Solo traveller
    • City Studio
    • Stayed 2 nights

    Be sure to bring your own toiletries.

    Beautiful location. Clean and very nice apartment.

    Stayed in July 2017

  • Reviewed: 17 June 2017

    9.2
    Great stay in fantastic location
    • Leisure trip
    • Family with young children
    • Apartment with Roof Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Fourth floor is great but hard with a push chair and no lift!

    Location is amazing for central hamburg. District seemed excellent

    Stayed in May 2017

  • Reviewed: 12 October 2016

    10
    A beautiful, well appointed, bright apartment, spotlessly...
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 9 nights

    A beautiful, well appointed, bright apartment, spotlessly clean in a great area of the city.

    Stayed in October 2016

  • Reviewed: 6 September 2016

    6.7
    Location
    • Leisure trip
    • Family with older children
    • City Studio
    • Stayed 3 nights
    • Submitted via mobile

    Better equipped kitchen. No clear place to plug in appliances.

    Location

    Stayed in September 2016

  • Reviewed: 1 August 2016

    7.9
    Wonderful setting and great location
    • Business trip
    • Group
    • One-Bedroom Apartment
    • Stayed 8 nights

    Wifi connection an issue; single-bed size bedding, and thin towels

    Location and setting; and accommodating owner.

    Stayed in July 2016

  • Reviewed: 31 July 2016

    7.1
    Nice Area near the park
    • Leisure trip
    • Family with young children
    • Apartment with Roof Terrace
    • Stayed 7 nights
    • Submitted via mobile

    no elevator makes the fourth floor inconvenient.

    spacious,balcony,location.

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 15 May 2016

    5.0
    well I did not like anything apart from where the flat was...
    • Leisure trip
    • Couple

    The Owner, the owners dogs , the cellar flat .First of all we were told that the appartment we booked was not available , then were taken to a basement appartment ,,with dirty garden furniture with no cusions , 2 of the owners dogs were outside our patio doors , one actually tried to bite my wife , so that stopped us going into the garden.The kitchen was very small with no hope of sitting comfortable for breakfast , in the living room no table to sit down and have breakfast . In the bathroom the so called complimentary toiletries were hidden in a drawer , in fact nothing was done to make the guests welcome . The shower corner was just a laugh at how small it was . the red sofa in the livingroom had a rip in it and the TV was tiny . The biggest insult is the price that I paid and having to deal with a very arogant owner . I will be sending a letter of complaint and hoping to get 20% back from what I paid , but not holding much hope .Please spend your well earned money on another destination.

    well I did not like anything apart from where the flat was situated .

  • Reviewed: 14 May 2016

    9.6
    Located on a peaceful, chique street close to Alster and...
    • Business trip
    • Solo traveller

    Not like staying at a hotel but feels like you stay like a real Hamburg resident which I enjoyed a lot.

    Located on a peaceful, chique street close to Alster and city center. Free parking on the street. Host is very helpful with many tips. Got a nice upgrade at last minute to a 1+1 with a nice balcony.

  • Reviewed: 10 April 2016

    9.2
    The apartment was in a very good location and the views were...
    • Business trip
    • Group

    The Apartment is on the top floor without a lift so if stairs are a problem this would not be suitable for a client

    The apartment was in a very good location and the views were amazing across the city.

  • Reviewed: 24 November 2015

    7.1
    Good location.
    • Leisure trip
    • Group

    The price of the appartment was different than shown at booking.com. Also the taxes were not included in reservation price (quite often they are). Therefore, some extra cost occured. Initially, I did not get any contact or reservation confirmation from the hotel.

    Good location. Nice, clean and large appartment.

  • Reviewed: 13 August 2015

    9.2
    The friendly staff, easy parking and excellent location.
    • Leisure trip
    • Couple

    Wi-fi not really working, and annoying when you come from outside Germany and do not have a phone connection.

    The friendly staff, easy parking and excellent location.

  • Reviewed: 6 August 2015

    10
    A wonderful appartment with perfect location in a nice quiet...
    • Leisure trip
    • Couple

    A wonderful appartment with perfect location in a nice quiet area close to the city centre. Spacious, tidy and fully equiped, this appartment made for a very pleasant 2 nights in Hamburg. The weather was lovely so we could even enjoy our breakfast on the balcony.

  • Reviewed: 4 January 2015

    7.5
    Lovely spacious apartment with quality feel.
    • Leisure trip
    • Couple

    None of the contact numbers given connect to anything and you can't check in (at all) before 3pm which means if you fly in in the morning you have to carry your bags around Hamburg rather than leave them somewhere at the accommodation like every other place I have ever stayed at offers.

    Lovely spacious apartment with quality feel. Very quiet, secure, excellent B/band

  • Reviewed: 25 April 2015

    7.5
    The locszion
    • Business trip
    • Solo traveller

    The cleanness

    The locszion

There are also 6 reviews without text. These impact the overall review score.

Showing 1 - 27

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